4/10 – Dårlig
Bob B.
28. mai 2024
Likte: Renhold
Disappointed
We were overall disappointed with the experience.
The positives:
- Communication was prompt and respectful
- Location was perfect for staying near to downtown and the Cardinals’ stadium, though the area seemed a bit sketchy.
- Place was clean (once they finally got the cleaners there)
The negatives:
- We paid an additional $75 for early check in. We got there at 11:30-ish, but the place had not been cleaned yet. We placed our luggage in the closet they told us to, and went to lunch. We came back about 1:30, still no cleaners, and messaged the landlord. We were finally told that the cleaners would be late and not done until the normal check in of 4:00. They refunded our $75, but this was VERY disappointing, as we needed to be in the unit early.
- When we DID go back at 4:00, THE FRONT DOOR WAS UNLOCKED AND PARTIALLY OPEN, AS WELL AS THE DOOR TO OUR UNIT!
- When we walked in, the closet door to where our items were stored was wide open, though it appeared that all of our luggage was still there. HORRIBLE feeling. The cleaners just left the doors open when they left!
- The place has been updated somewhat, but it is still old and has an odor to it.
- Common area is small – two loveseats, small dining area. We had 8 people and didn’t have much room.
We will not return.
Bob B.
Bodde her 1 natt i mai 2024