2/10 – Forferdelig
Brooklyn
Reiste med partner, Reiste med kjæledyr
2. feb. 2026
This stay was a nightmare.
So, for starters I will say the main part of the cabin itself was pretty clean, decent.
The main issues we had in the cleanliness department was- there’s a rat(s) living in the spare room. We seen at least 1 mouse on 4 different occasions. There were rat turds in the closet in the spare blankets, on the closet floor, & in the pots/pans in the cupboard! Secondly, there is large amounts of mold in the main room’s bathroom. The hot tub water is DISGUISING & has an awful smell. You can tell they don’t add any kind of spa chemicals to routinely clean it.
We reported these issues to Vacasa- they did nothing to make this better or compensate us.
Another main issue we had was the communication with Vacasa- it was HORRIBLE. From taking hours to respond through chat messages, not having any solutions to anything when calling, promising we’d receive calls back & never did- it was awful.
The only person that was any help was Lisa the property manager! Thankfully local county services gave us her number!
We were snowed in- Vacasa said the would “bring us a snow shovel” - never did. They kept giving us the run around about if we could stay another night due to physically not being able to leave due to the private road being iced over. Local authorities could not provide help due to this being a private road & Vasasa was ZERO help. Because we were snowed in we had to cook at the cabin- one of the pots had literal rat droppings in it. I would add more -




Brooklyn
Bodde her 3 netter i januar 2026


















