I travel frequently and most of the time in south and central america. My stay here was outstanding in all aspects.
The JACO HOMES team: the communication was clear and quick from the onset. A lot of companies say they "care" about their clients experiences, but few back up it like JACO HOMES. Even less are willing to put their money where their mouth is. But JH did. I made a mistake of accidently booking the wrong checkout day (by 4 days). I didn't realize until the day of our arrival (b/c i was traveling etc). VRBO has a non-refund policy so there was a real chance I was going to be out the $700+ dollars. JH went above and beyond by refunding the most they could without costing them money. (ie- what they received net of VRBO fees). That's unheard of! VERY FEW OWNERS would do that for a possible 1-time guest. But they did. That kind of customer-first attitude and integrity is hard to find -- especially in latin american countries. Kudos to them.
The condo: The apartment is furnished with high quality everything (even the white towels). Huge comfortable, clean couch, deck with a view of the pool, flat screen tv, it even had a blender to make morning smoothies.
The property: The complex is secure, yet reasonable. If you want to have guests visit, there are a few rules but nothing unreasonable. The pool area looks like a resort. Nothing like coming home after a surf session and relaxing in the pool/hotub. Absolutely perfect for a family.
The location: It's a short walk the beach and a supermarket. It's also right off the main strip. I liked it because you could get away from the commotion, yet, was just a hop, skip and jump if you wanted to get into the action.
We're already planning another surf trip and definitely will pay it forward and stay at one of their properties.