Overall, the place was okay, but we did not feel particularly welcomed because the host was cold compared with many of the hosts we interacted with during our 10-day trip to Alaska. The host’s responses were fast, though.
1) The check-in process was somewhat confusing. For example, finding the extra bed sheets required several messages. It would have been helpful to have a clear sign informing guests that they needed to go downstairs to retrieve the plastic storage boxes, or to place a clear sign at the entrance where the boxes are located so guests would know where to find them when they enter.
2)The property also asked guests to remove their shoes, which meant walking barefoot through the entrance area shared with other apartments. At other properties we stayed at, the hosts provided slippers for guests, which would have been a thoughtful alternative.
3)We specifically requested a separate bed covering, but after several back-and-forth messages, we were simply told, “This is what we have,” referring to a thin decorative blanket on the bed. A more suitable blanket or clearer information about the available bedding would have improved our stay.