Har Ojo de Agua basseng?

Ja, dette overnattingsstedet har et utendørsbasseng.

Er det tillatt med kjæledyr på Ojo de Agua?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Hvor mye koster det å parkere på Ojo de Agua?

Ubetjent parkering er inkludert på dette overnattingsstedet. Det finnes også gratis parkering i nærområdet.

Når kan man sjekke inn på Ojo de Agua?

Innsjekkingen er fra kl. 15.00 til kl. 23.30.

Når må man sjekke ut på Ojo de Agua?

Utsjekkingstidspunktet er kl. 12.00.

Hvor ligger Ojo de Agua?

Dette hotellet, i sentrum, befinner seg ved stranden i Puerto Morelos og få skritt unna Puerto Morelos bytorg, Ojo de Agua strand og Puerto Morelos nasjonale maritime park. Dessuten ligger Puerto Morelos kunstnerkooperativ og Skjeve fyrtårn kun 5 minutter unna.

Ojo de Agua: anmeldelser, tilbud og bilder 2026

8/10 – Bra

Sunshine og München

25. aug. 2017

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Schöne Zimmer und Lage, abends extrem laut

Die Lage und Zimmer sind sehr gut aber der Name Cielo BH taucht absolut nirgends auf, man checkt ein im Hotel Ojo de Agua und das scheint dasselbe zu sein...sehr verwirrend. Zimmer wirken wie neu und sind schön mit kostenfreiem Wlan, Aircon, Safe, Kühlschrank und grossem Bad mit schöner Dusche. Ein kleiner unspektakulärer Pool ist vorhanden und am Strand stehen schöne Liegen zur Verfügung für die Gäste, die Nicht-Gäste aber leider auch mieten können.. Man kann auch gut schnorcheln am Strand. Direkt vorne neben dem Pool angrenzend an den Strand ist Dons Bar und Restaurant mit gutem Essen aber: wir waren an einem Sanstag im Hotel und es war so ein Höllenlärm ausgehend von der Bar mit Musik und Animateurtyp mit Mikrophone, dass an Schlaf nicht zu denken war...es war so laut im Zimmer als wenn nan in einer Disco steht. Das war neben der komischen Namensgeschichte der einzige Negativpunkt aber der war gravierend. Ich weiss nicht ob es wochentags auch so ist, möglicherweise ist es da ruhiger. Und das Hotel scheint eigentlich nur Ojo de Agua zu heissen. Was wir sehr dubios fanden nachdem wir das Cielo gebucht hatten was jnter diesem Namen vor Ort nicht zu existieren scheint offiziell.

Bodde her 1 natt i august 2017

2/10 – Forferdelig

Metlex og Europe

9. juli 2017

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Hotel exists no more!!!

We arrived in the night at Puerto Morelos. We were very tired and discovered that this hotel didn't exist anymore!

Bodde her 4 netter i juni 2017

8/10 – Bra

Verifisert reisende

20. apr. 2017

Likte: Renhold og personale og service

Hotel economico cerca de la playa

Habitaciones limpios faltan solo lugares para poner las cosas especialmente en el baño

4/10 – Dårlig

Catharine og Florida

13. apr. 2017

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Sold not told

This was the hotel I reserved but when I arrived found that it had been sold and changed its name. The previous owner had kept all the reservations and without any question or notice moved our reservation to a completely different hotel. So, I never actually stayed at this hotel but due to my experience would not reserve here again.

10/10 – Utmerket

SB og NYC

4. apr. 2017

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

great for on a low budget. right on the beach!

The rooms are simple, but we had an ocean view and the beach is fantastic. If you are used to 5 stars this is not for you, I would go back.

2/10 – Forferdelig

Verifisert reisende

12. mars 2017

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Avoid booking this

The hotel is under new management. It does not recognize the booking in this website. Take it at your own risk.

8/10 – Bra

Jeff og St. Louis, MO

24. feb. 2017

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort

Likte ikke: Personale og service

Right on the beach.....great location.

I took a chance with this hotel since I read all the reviews. I have to say the reviews are not up to date. Our room was finished and very clean. Beds were comfortable, AC, and TV worked great.....spotty wifi. The hotel is right on the beach and very close to everything. The bad.....The doors and windows are not sound-proof. You can hear every sound from people walking, talking, swimming, etc. Also no hot water for 3 days even after I complained. During check-in the staff member tried to down grade my room to a standard even though I pre-paid for a suite. They fixed that after I went back down and complained after looking at the room. I would stay here again just because it's close to everything and large clean rooms.

8/10 – Bra

Verifisert reisende

17. feb. 2017

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Neu erstelltes Hotel. Noch nicht alle Zimmer sind komplett eingerichtet.

6/10 – Grei

Verifisert reisende

14. feb. 2017

Likte: Renhold og personale og service

Right on the beach

If you want a place right on the beach, this is for you. Price is high for what is on offer though. Very basic rooms, no fridge, do have Netflix. But...my room smelled strongly like a sewer, till trying to get the smell out of my clothes a few days later! Staff were very helpful and kind.

2/10 – Forferdelig

Verifisert reisende

11. feb. 2017

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Dirty and unacceptable

This hotel does not resemble the website. It is under new management and is not complete.

10/10 – Utmerket

Verifisert reisende

4. feb. 2017

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Great holel on the beach!!! 🐚🐠🐬

The beds were so comfortable and the hotel itself is newly renovated. It is a short walk to the beautiful little town of Puerto Morelos. We'll be back. 👍

2/10 – Forferdelig

Doug

1. feb. 2017

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Complete scam!!

This is a bait and switch. I am familiar with Puerto Morelos and was looking forward to Carlo Beach Hotel. The hotel in the photos! When we arrived they told us that we were booked into Ojo De Agua that is now Cielo Beach and they have a new name. When I called Hotels.cpm they said "what do you want us to do?" They did nothing!! Ojo De Agua is under construction!! Room with a bed!! No towel bars, no chairs, just white paint and a pile of towels!! No bell man to take bags up three floors!! When we went back to the old Carlo Beach they said the old owners are doing this to divert customers to their new property!! Total scam!! Once again Hotels.com did nothing except talk to the hotel and said nothing they could do!!!

8/10 – Bra

Sarah

27. jan. 2017

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort

Perfect location

Notice, when we arrived the hotel had changed it's name to Ojo de Agua. It was a bit confusing but luckily the photos on hotels.com were good and I recognized the building. We were greeted by a man who I think was the owner and he was very nice. Our room was on the top floor and there were no elevators, a woman who worked there was kind enough to offer to carry my bag but I felt bad. If you can't handle the stairs request a ground floor room, I didn't see an elevator. The location was perfect! Right on the beach and a short stroll (either by beach or on the streets) to the main square. They had a small pool that looked quite clean and a restaurant/bar right on the beach. Drinks were cheap and we got them to go so we could sip our margaritas while we walked to town. The room was sufficient, had what we needed but nothing more and the bed was fine not super comfortable. The biggest issue for us was an odor that was coming probably from the drains, it is mexico so it was to be expected but it definitely smelled the whole room up and the window had no screen on it. We left the window open and probably because it was super

2/10 – Forferdelig

robert

27. jan. 2017

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Don't bother.

Okay- this was not a pleasant experience at all. First of all, the hotel goes by Hotel Ojo De Agua. NOT cIello Beach Hotel- so that was a problem since the hotel like 3 doors down goes by the same name. Anyway- I tried to get out of this reservation twice- and they evoked the no cancellation policy. The room we booked online was NOTHING like what we got upon arrival. The room stunk terribly, like just old musty dirty. The bathroom window opened out into a hallway- no screen, no glass nothing. No toilet paper holders.. NO HOT WATER. We had to shower in a completely different room while we were there. They offered to move us, to a room with two double beds we booked a queen. We didn't want to move after lugging our suitcases up three flights of stairs since there are no elevators. Also, they are obviously in the middle of remodeling because it was loud starting very early, dusty and just distracting. They were also painting the stairwells, I know this NOT because of warning signs put up but because my bags had white wet paint on them after we drug them down the stairs. Also, the beach seating they have is very nice. But don't expect prompt service from the bar area, we were informed that they wouldn't serve us unless we had an order of $100 pesos per person- which we did but the server was pretty rude about it. There were no screens on the window to the outside,so no opening it. I was disappointed and I WILL NEVER BOOK HERE AGAIN.

2/10 – Forferdelig

Verifisert reisende

14. jan. 2017

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Hotel does not exist as such

The hotel has changed its name to Arena and administration apparently it splited one month ago. An employee called Ulises was aggressive and rude, said that he would not take any complains and threatened to kick me out of private property If I kept complaining. Expedia should know about these changes, hotel administration should know this is not the way for treating guests.

6/10 – Grei

Frida

29. des. 2016

Likte: Overnattingsstedets bygg og tilstand

Enkelt och rent på stranden

Rent och fräscht hotell med bra läge på stranden. Enkel standard, något överprisat (i allafall under högsäsong). Bra restaurang på stranden nedanför. Solstolar och parasoll ingår för hotellets gäster.

2/10 – Forferdelig

Carissa og Portland, OR

20. des. 2016

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Hotel wasn't open and was trashed when we arrived!

We thought we had the wrong place because it was a little hard to find. Once we found it everything was busted, there was trash everywhere and no one was there. The pictures online weren't even the actual rooms. We even had some helpful police officers confirm it was the correct hotel. We had to find another hotel.

6/10 – Grei

Amy og cuernavaca

19. nov. 2016

Likte: Renhold, personale og service og romkomfort

No es lo que muestran las fotos

El hotel esta en remodelación, por lo que le faltan algunos detalles, como la alberca, espejos en los baños y en el cuarto, tuvimos que pedir uno para poder arreglarnos, nos lo pusieron en seguida. El personal muy amable, el hotel limpio y recién remodelado. Su ubicación es lo mejor.

8/10 – Bra

nancy og US

31. okt. 2016

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Awe some hotel stay!!

Cielo beach club is operated by Ojo de Aqua. Very nice location. Staff was great, on top of things at all times. We didn't have TV (bummer for down time) but we had a beautiful veiw. Hotel offered beach chairs, tables, hammits, and bartenders that even serve you along beach. Room was next to the bar and grill which was very convienant for us. Housekeeping daily which was awesome. .

8/10 – Bra

Donna og Canada

21. okt. 2016

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Beachfront location is excellent!

Beachfront location is excellent! Staff is friendly and helpful. Maria @ Reception is exceptional!

6/10 – Grei

Marco antonio

26. sep. 2016

Likte: Renhold og romkomfort

Likte ikke: Personale og service

Muy mala experiencia, reserve una habitación y me cambiaron a otra lejos de la alberca, lejos del restaurant, la habitación muy bonita y limpia pero no tenía agua caliente

8/10 – Bra

Verifisert reisende

13. sep. 2016

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Todo muy bien Restaurante muy rico Don Diego atiende muy bien

6/10 – Grei

anette og cancun

10. sep. 2016

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort

promocionan lo que no hay

llegue y para reguustrarme una cuadra caminando , porque ahi no se dan de alta , me fui a la playa a consumir y cuando subimos las cosas habian tv que no prendian y habia la caja del sky en el piso y no habia enchufe para conectarlas y no servia tampoco , quisimos hablar por telefono a la recepcion y este no tenia cable y tampoco servia , nose como pueden promocionar un hotel a base de mentiras ya que no habia nada de esto , el balcon era para enanos porque si salia y me decsuidaba corria el peligro de perder la vida, el gerente federico nada del otro el mundo en cuestion servicio , el servicio de diego y miguel el mesero es otra cosa , yo podria volver pero con mi tv propia por la taencion de los muchachos que se desvivieron , pero uds como pagina deberian poner una sancion a los hoteles que vendan lo que no es , ubicacion buena , servicio faltaria ampliar mas el menu , calidad del servico d emiguel y diego excelente

2/10 – Forferdelig

jose muñoz

29. aug. 2016

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Hotel en rehabilitación

Hotel en rehabilitación , con habitación sin terminar , alberca en malas condiciones , acceso sin calle para pavimentar , sin teléfono , instalaciones eléctricas inseguras , acabados en baños sin terminar y peligrosos para andar descalzo , tv sin señal , ventanas sucias , y olor en general dentro de la habitación desagradable

Ojo de Agua

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8/10 – Bra

Sunshine og München

Schöne Zimmer und Lage, abends extrem laut

Sunshine

2/10 – Forferdelig

Metlex og Europe

Hotel exists no more!!!

Metlex