Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort: anmeldelser, tilbud og bilder 2026

Q: Har Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort basseng?

Ja, dette overnattingsstedet har 6 utendørsbassenger og et barnebasseng.

Q: Hvor mye koster det å bo på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Per 15. feb. 2026 har vi funnet en startpris på 4 583,73 kr, inkludert skatter og avgifter, for én natt for 2 voksne på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort den 9. mar. 2026. Prisen er basert på den laveste prisen per natt funnet i løpet av de siste 24 timene for opphold i løpet av de neste 30 dagene. Prisene kan endre seg. Velg datoer for å se mer nøyaktige priser.

Q: Er det tillatt med kjæledyr på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Q: Når kan man sjekke inn på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Innsjekkingen er fra kl. 15.00 til midnatt. Det er ikke mulig å sjekke inn etter stengetid.

Q: Når må man sjekke ut på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Utsjekkingstidspunktet er kl. 12.00.

Q: Tilbyr Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. Aktiviteter innbefatter surfing/bodyboarding, tennis, volleyball og mer.

Q: Hvor ligger Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Dette overnattingsstedet ligger rett ved stranden i Puerto Morelos, 10,6 kilometer unna El Tinto golfbane og 20,8 kilometer unna Puerto Morelos bytorg.

Om området

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort ligger nær flyplassen og på stranden i Puerto Morelos. Moon Palace golfklubb og Riviera Cancun golfhotell er verdt et besøk hvis du er på utkikk etter morsomme aktiviteter, men hvis du heller vil oppleve vakre naturomgivelser, kan du dra til Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark og Puerto Morelos-stranden. El Tinto golfbane og Puerto Morelos bytorg er to andre anbefalte steder å besøke. Benytt også sjansen til å ta del i vannaktiviteter som fisking mens du er her. Se vår reiseguide til Puerto Morelos

6/10 – Grei

Burak Unal

Reiste med familie

14. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

The rooms were okey , but we had problem getting coffee to our room after maid service . Breakfast and Dinner buffets were not what we were hopping for . Everyday sand dishes. Pool side lunch trucks were always busy and they were out of fries pretty much everyday during our 8 days stay .

Bodde her 8 netter i januar 2026

10/10 – Utmerket

Jailene

Reiste med familie og små barn

14. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great family resort!

Bodde her 5 netter i februar 2026

2/10 – Forferdelig

Breanne Nicole

13. feb. 2026

Bodde her 6 netter i februar 2026

6/10 – Grei

Janak S

Reiste med familie og små barn

12. feb. 2026

Likte: Renhold og fasiliteter

Overall, our stay was okay. The staff was very friendly, and the rooms were very clean. However, the food at the restaurants was not up to par. There were not many healthy options, and most dishes were very oily. The food quality was also disappointing. The restaurant reservation system also needs improvement. Reservations only open 24 hours in advance, and everyone tries to book at the same time through the app. It would be much better if reservations opened earlier, such as 48 hours before, or before arrival. As it is now, you have to stay up until midnight to book for the next day, or everything fills up quickly. Pool activities for kids could also be improved. There were some activities at night in the main area, but more daytime options for children would be nice. The $300 credit per room felt misleading. It is actually a coupon booklet that does not truly add up to $300 in usable value. The coupons are split into small amounts ($20–$35) and cannot be used all at once, which encourages you to spend more money after already paying a high price for the vacation. The A/C worked inconsistently, and coordinating with the front desk was often a hassle. We had to call multiple times to get simple requests handled. It also took three hours for our bags to be delivered to our room, and when we asked if we could pick them up ourselves, we were told to wait. For the price we paid, the service and experience were not worth it,I don' recommend.

Bodde her 5 netter i februar 2026

6/10 – Grei

Cristina Perez

Reiste med partner

12. feb. 2026

Likte: Renhold

La habitación un poco vieja, personal poco agradable. Si no ven la manera de sacarte dinero te dejan de dar importancia

Bodde her 4 netter i februar 2026

4/10 – Dårlig

Shawn

Reiste med partner

11. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Prior to leaving, i received an email to pick my room ( the cheapest was a 93$ upgrade) or i would be assigned whatever was available. Expedia did not explain that when booking. Upon arrival, wife and i were taken to 2 levels down to a different check in area. We were given " special " Expedia bracelets which we were told cost $150 if we lost them! We also received the regular resort bracelets. We were also told that we had to schedule our breakfast presentation which would only take 90 minutes. We declined and then i got text message from the sales rep at 751am the next morning and then a phone call to our room at 8. The hard sell for Expedia? The resort did not have enough chairs and they did not have enough security. The " Diamond " areas had plenty and there were plenty of cabanas that you could upgrade to. But not nearly enough chairs for the regular folks. People were smoking every where and the loud personal speakers on the beach made it unpleasant to relax and try to listen to the ocean. We are well traveled and we have experienced much. This wasnt the easy get away we hoped for.

Bodde her 4 netter i februar 2026

4/10 – Dårlig

Luly

Reiste med partner

10. feb. 2026

Likte: Renhold

Stay: Feb 5–9 | Room: Junior Suite Swim-Out Staff was friendly and respectful, and our room was cleaned daily. The swim-out pool was warm, which was great since we had a cold front during our stay. I strongly recommend renting a car at the airport, as it’s much cheaper than anything offered through the resort. Be aware of the “free breakfast/excursion” offers — they are actually Vacation Membership sales presentations. The pressure starts at the airport and can last for hours, and they will ask for credit cards before you sign anything, which was very uncomfortable. Food was average with little variety and no authentic Mexican options like tacos or guacamole. Our bathroom also flooded on the first day. Overall, while the staff was great, the aggressive sales tactics and food quality took away from the experience, and I would not go back.

Bodde her 4 netter i februar 2026

10/10 – Utmerket

Travis

Reiste med familie og små barn

9. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great for families

Bodde her 7 netter i januar 2026

10/10 – Utmerket

Jen

Reiste med familie, Reiste med en gruppe

9. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

My family and I had a great stay here. Staff were friendly and courteous. Beach area was beautiful. Food was outstanding! We ate at a different a le carte each night, and none of them disappointed.

Bodde her 6 netter i januar 2026

2/10 – Forferdelig

PRABHJOT SINGH

Reiste med familie og små barn

8. feb. 2026

Likte ikke: Renhold og fasiliteter

Firstly, room we check In had blood on the bed sheet the bellboy who delivered the bag so hair all over and blood on bedsheet. He right away reported to the Guest service who took almost 3 hours to change the room. They literally wasted most of the day. Next at the time of check in a Guy name Rafael introduced us as Expedia Team Member took us to a separate lobby where he wanted us to not book from expedia going forward and he has better deals. Later on I got information that he works for " Prime Traveller Group", was basically lied to at the start. Then he keep forcing us to sign up for a breakfast sit down else you wont get any service because of expedia member. There were lot of group we meet there got FOOD poisoning and some of them were actually hospitalized as well. Overall be very careful for those FRAUD people from Prime Travel Group who waste your time and force you to not buy the package from Expedia next time and buy with them. I was astonished to understand how can expedia allow this to happen taking lot of client from them. Overall - Food -2 star, Service -1 star Shows - 3 star. I wont wanna waste my money again on Royalton Splash terrible experience. Last time in 2025 Feb the service was really great, this time it is super duper below par or I would waste of my money and time. Not going back to Royalton for sure. They force me to upgrade to diamond else not access to heated pool since it was really chilly for 2 days. They made there money by forcing us.

Bodde her 6 netter i februar 2026

4/10 – Dårlig

Dale

8. feb. 2026

The resort is nice and grounds well maintained. They were clearly understaffed in most areas and appeared poorly managed. It took 2 hrs to check in (via Expedia office which was odd) and 1hr to check out due to their billing error. Our 4 rooms were not in the same area despite making the request 4 weeks prior to arrival. Most of our group (and many other guests) got sick from the flu. There are no sanitizer stations anywhere which would've mitigated the spread. The Expedia credit is very misleading and only applies to limited amenities and has a limit for each. It's essentially a coupon booklet!

Bodde her 8 netter i januar 2026

10/10 – Utmerket

Emma

Reiste med familie og små barn, Reiste med familie

7. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Perfect hotel for family. Very clean and friendly staff. Amazing food!!

Bodde her 8 netter i oktober 2025

8/10 – Bra

Carl

6. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Room wash clean shower water could have hotter in the morning.

Bodde her 4 netter i januar 2026

4/10 – Dårlig

rany

Reiste med familie

6. feb. 2026

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

We recently stayed at Royalton Splash Riviera Cancun with a group of 9 people (including 3 kids), and unfortunately our experience was very disappointing overall. The biggest issue was the food quality and illness. The buffet food was very poor and, during our stay, 7 out of 9 people in our group got sick, including all three kids. That alone really impacted our vacation. The à-la-carte restaurants were somewhat better than the buffet, but still not enough to make up for the overall food experience. The lines everywhere were extremely long. At the pool bars, we often waited a very long time just to get drinks. Getting snacks like burgers by the pool sometimes took close to an hour. The coffee shop also had long lineups every single day, which made grabbing a quick coffee frustrating. Another major downside was the pools were never heated. The water was freezing cold the entire stay, and because of that we only used the pool once. For a resort that’s supposed to be very family-friendly and water-focused, that was a big letdown. Be aware that the resort is very isolated. It’s basically in the middle of nowhere with only two other resorts nearby. If you want to leave the resort, your only real option is a taxi, and it costs about $80 USD each way for 2–4 people. We also had a poor experience with the Expedia representative at the resort. They were not helpful and we didn’t feel like we received any benefit at all from booking through Expedia. Overall, very bad experience!

Bodde her 5 netter i januar 2026

10/10 – Utmerket

Erica og Brooklyn

Reiste med familie

6. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff & resort spotless

Bodde her 4 netter i februar 2026

10/10 – Utmerket

Brigit Elizabeth

6. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great room. Food was good. Lots to do. So much fun. Has something for the whole family.

Bodde her 4 netter i februar 2026

6/10 – Grei

Randheep

6. feb. 2026

Room - Room was spacious and

Bodde her 4 netter i januar 2026

10/10 – Utmerket

Harry

Reiste med partner

5. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The Royalton Splash was just great. The entire place is beautiful, clean, well maintained and has so many options for things to do, places to eat, you will never get bored. There are several very nice restaurants and also a buffet that is open for breakfast, lunch and dinner. It has to be the largest buffet I have every been to. And it serves a huge variety of foods including typical American foods, as well as Mexican. The Royalton spa and fitness center are both outstanding, We used both and were not disappointed at all (try a couples massage followed by hydrotherapy). There are so many pools.....one area caters to families and another to those traveling without kids. Heres a tip...you must book reservations at the good restaurants 2 days in advance (that means be ready at 12:01 am to get a reservation). And "Diamond Club" members can book earlier than that so they get priority. If you book the stay through Expedia you get a few extra perks. My one complaint is that they only serve Dos Equis and Heineken beer. For a beer drinker that got old pretty fast. There are some good Mexican craft brewery's, you would think they might have a few of them to offer. All in all a nice trip.

Bodde her 7 netter i januar 2026

6/10 – Grei

Mina og NorthYork

Reiste med en gruppe

5. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

Airport transportation was not included, and we had to pay $40 per person for transfer. The resort was also not truly all-inclusive as advertised—access to a large portion of the hotel required an extra fee for the Diamond Club, which made us feel excluded and not valued as guests. We traveled as three couples and one child, and room allocation was handled very poorly. One couple had paid for an ocean-view room but received a lower-class ocean view, while another couple who paid for no upgrade received a higher-class ocean-view room. The third couple was placed in a very low-level room. Overall, guests were not treated based on what they paid for. We repeatedly requested (over four times) to be placed closer together, but despite nine buildings, we were assigned extremely far apart (Buildings 2 and 9), requiring a 15-minute walk to see each other. The room in Building 12 (also referred to as Building 2) had a constant bad smell due to a creek behind the building. Food was often cold and overall not enjoyable. Most activities were focused on children, with very limited options for adults. The sea was full of seaweed and not pleasant for swimming. Water quality was a major issue—the water had a strong smell and salty taste, affecting all drinks and coffee. No bottled water was available in restaurants, making it difficult to drink anything unless brought from the room. A request for toothpaste was also never fulfilled.

Bodde her 5 netter i januar 2026

10/10 – Utmerket

Bernardo Fehr

Reiste med partner

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Excelente todo

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Mohammad

Reiste med familie

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

I made reservation for a room with 2 queen bed, but the resort had no availability and fielded me a take a room a king bed

Bodde her 7 netter i januar 2026

8/10 – Bra

Larry

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Yes room was clean

Bodde her 7 netter i januar 2026

2/10 – Forferdelig

Saul

Reiste med familie

4. feb. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Definitely not the experience I expected. Royalton Rivera next-door was much better experience the last time I was there with my family.

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Savorn

Reiste med familie, Reiste med en gruppe

3. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

Buffet always the same, no guac or pico, lacking Mexican food. Very westernized. Clean resort and bathrooms.

Bodde her 7 netter i januar 2026

6/10 – Grei

Chanel

Reiste med familie og små barn

3. feb. 2026

Likte: Fasiliteter

Likte ikke: Renhold

Initially we were very impressed with this resort - blown away in fact by the views and so excited to explore the waterpark and all the things for children. Our service upon arrival was also attentive and friendly. Buffet was over the top - very american, great for picky toddlers, tasty, tons of options, no empty trays. We also loved the use of the app which streamlined restaurant booking in an efficient and fair way. Unfortunately our positive opinion quickly changed after a couple of days. Ultimately this resort has a capacity that is just too large and we didn't feel the staff could keep up. Pools were crowded, you had to search for a chair, bar line ups were long, pool-side wait staff were limited, garbage on the lawn, dirty elevators, etc. This was proven even more come time to check out. We couldn't get through to guest services to help bring our suitcases down to the lobby and at least 100 other people were checking out and leaving the resort at the same time as us. One check out line, an overcrowded and disorganized taxi system and concierge staff that were equally as disorganized and rude. Our exit of this resort was extremely unpleasant, leaving me in tears in the cab with two children under 2, 6 suitcases and 45 mins late for our departure to the airport. We would have loved to love this resort but we will never return. To top it off, both my children developed hand foot and mouth the day after our return home.

The splash pad - so fun! Slides are only for kids aged 4+ and no riding with parents.

Bodde her 4 netter i januar 2026

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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