Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort: anmeldelser, tilbud og bilder 2026

Q: Har Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort basseng?

Ja, dette overnattingsstedet har 6 utendørsbassenger og et barnebasseng.

Q: Hvor mye koster det å bo på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Per 9. feb. 2026 har vi funnet en startpris på 4 448,95 kr, inkludert skatter og avgifter, for én natt for 2 voksne på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort den 11. feb. 2026. Prisen er basert på den laveste prisen per natt funnet i løpet av de siste 24 timene for opphold i løpet av de neste 30 dagene. Prisene kan endre seg. Velg datoer for å se mer nøyaktige priser.

Q: Er det tillatt med kjæledyr på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Q: Når kan man sjekke inn på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Innsjekkingen er fra kl. 15.00 til midnatt. Det er ikke mulig å sjekke inn etter stengetid.

Q: Når må man sjekke ut på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Utsjekkingstidspunktet er kl. 12.00.

Q: Tilbyr Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. Aktiviteter innbefatter surfing/bodyboarding, tennis, volleyball og mer.

Q: Hvor ligger Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Dette overnattingsstedet ligger rett ved stranden i Puerto Morelos, 10,6 kilometer unna El Tinto golfbane og 20,8 kilometer unna Puerto Morelos bytorg.

Om området

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort ligger nær flyplassen og på stranden i Puerto Morelos. Moon Palace golfklubb og Riviera Cancun golfhotell er verdt et besøk hvis du er på utkikk etter morsomme aktiviteter, men hvis du heller vil oppleve vakre naturomgivelser, kan du dra til Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark og Puerto Morelos-stranden. El Tinto golfbane og Puerto Morelos bytorg er to andre anbefalte steder å besøke. Benytt også sjansen til å ta del i vannaktiviteter som fisking mens du er her. Se vår reiseguide til Puerto Morelos

2/10 – Forferdelig

PRABHJOT SINGH

Reiste med familie og små barn

8. feb. 2026

Likte ikke: Renhold og fasiliteter

Firstly, room we check In had blood on the bed sheet the bellboy who delivered the bag so hair all over and blood on bedsheet. He right away reported to the Guest service who took almost 3 hours to change the room. They literally wasted most of the day. Next at the time of check in a Guy name Rafael introduced us as Expedia Team Member took us to a separate lobby where he wanted us to not book from expedia going forward and he has better deals. Later on I got information that he works for " Prime Traveller Group", was basically lied to at the start. Then he keep forcing us to sign up for a breakfast sit down else you wont get any service because of expedia member. There were lot of group we meet there got FOOD poisoning and some of them were actually hospitalized as well. Overall be very careful for those FRAUD people from Prime Travel Group who waste your time and force you to not buy the package from Expedia next time and buy with them. I was astonished to understand how can expedia allow this to happen taking lot of client from them. Overall - Food -2 star, Service -1 star Shows - 3 star. I wont wanna waste my money again on Royalton Splash terrible experience. Last time in 2025 Feb the service was really great, this time it is super duper below par or I would waste of my money and time. Not going back to Royalton for sure. They force me to upgrade to diamond else not access to heated pool since it was really chilly for 2 days. They made there money by forcing us.

Bodde her 6 netter i februar 2026

4/10 – Dårlig

Dale

8. feb. 2026

The resort is nice and grounds well maintained. They were clearly understaffed in most areas and appeared poorly managed. It took 2 hrs to check in (via Expedia office which was odd) and 1hr to check out due to their billing error. Our 4 rooms were not in the same area despite making the request 4 weeks prior to arrival. Most of our group (and many other guests) got sick from the flu. There are no sanitizer stations anywhere which would've mitigated the spread. The Expedia credit is very misleading and only applies to limited amenities and has a limit for each. It's essentially a coupon booklet!

Bodde her 8 netter i januar 2026

10/10 – Utmerket

Emma

Reiste med familie og små barn, Reiste med familie

7. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Perfect hotel for family. Very clean and friendly staff. Amazing food!!

Bodde her 8 netter i oktober 2025

8/10 – Bra

Carl

6. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Room wash clean shower water could have hotter in the morning.

Bodde her 4 netter i januar 2026

4/10 – Dårlig

rany

Reiste med familie

6. feb. 2026

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

We recently stayed at Royalton Splash Riviera Cancun with a group of 9 people (including 3 kids), and unfortunately our experience was very disappointing overall. The biggest issue was the food quality and illness. The buffet food was very poor and, during our stay, 7 out of 9 people in our group got sick, including all three kids. That alone really impacted our vacation. The à-la-carte restaurants were somewhat better than the buffet, but still not enough to make up for the overall food experience. The lines everywhere were extremely long. At the pool bars, we often waited a very long time just to get drinks. Getting snacks like burgers by the pool sometimes took close to an hour. The coffee shop also had long lineups every single day, which made grabbing a quick coffee frustrating. Another major downside was the pools were never heated. The water was freezing cold the entire stay, and because of that we only used the pool once. For a resort that’s supposed to be very family-friendly and water-focused, that was a big letdown. Be aware that the resort is very isolated. It’s basically in the middle of nowhere with only two other resorts nearby. If you want to leave the resort, your only real option is a taxi, and it costs about $80 USD each way for 2–4 people. We also had a poor experience with the Expedia representative at the resort. They were not helpful and we didn’t feel like we received any benefit at all from booking through Expedia. Overall, very bad experience!

Bodde her 5 netter i januar 2026

10/10 – Utmerket

Erica og Brooklyn

Reiste med familie

6. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff & resort spotless

Bodde her 4 netter i februar 2026

10/10 – Utmerket

Brigit Elizabeth

6. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great room. Food was good. Lots to do. So much fun. Has something for the whole family.

Bodde her 4 netter i februar 2026

6/10 – Grei

Randheep

6. feb. 2026

Room - Room was spacious and

Bodde her 4 netter i januar 2026

10/10 – Utmerket

Harry

Reiste med partner

5. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The Royalton Splash was just great. The entire place is beautiful, clean, well maintained and has so many options for things to do, places to eat, you will never get bored. There are several very nice restaurants and also a buffet that is open for breakfast, lunch and dinner. It has to be the largest buffet I have every been to. And it serves a huge variety of foods including typical American foods, as well as Mexican. The Royalton spa and fitness center are both outstanding, We used both and were not disappointed at all (try a couples massage followed by hydrotherapy). There are so many pools.....one area caters to families and another to those traveling without kids. Heres a tip...you must book reservations at the good restaurants 2 days in advance (that means be ready at 12:01 am to get a reservation). And "Diamond Club" members can book earlier than that so they get priority. If you book the stay through Expedia you get a few extra perks. My one complaint is that they only serve Dos Equis and Heineken beer. For a beer drinker that got old pretty fast. There are some good Mexican craft brewery's, you would think they might have a few of them to offer. All in all a nice trip.

Bodde her 7 netter i januar 2026

6/10 – Grei

Mina og NorthYork

Reiste med en gruppe

5. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

Airport transportation was not included, and we had to pay $40 per person for transfer. The resort was also not truly all-inclusive as advertised—access to a large portion of the hotel required an extra fee for the Diamond Club, which made us feel excluded and not valued as guests. We traveled as three couples and one child, and room allocation was handled very poorly. One couple had paid for an ocean-view room but received a lower-class ocean view, while another couple who paid for no upgrade received a higher-class ocean-view room. The third couple was placed in a very low-level room. Overall, guests were not treated based on what they paid for. We repeatedly requested (over four times) to be placed closer together, but despite nine buildings, we were assigned extremely far apart (Buildings 2 and 9), requiring a 15-minute walk to see each other. The room in Building 12 (also referred to as Building 2) had a constant bad smell due to a creek behind the building. Food was often cold and overall not enjoyable. Most activities were focused on children, with very limited options for adults. The sea was full of seaweed and not pleasant for swimming. Water quality was a major issue—the water had a strong smell and salty taste, affecting all drinks and coffee. No bottled water was available in restaurants, making it difficult to drink anything unless brought from the room. A request for toothpaste was also never fulfilled.

Bodde her 5 netter i januar 2026

10/10 – Utmerket

Bernardo Fehr

Reiste med partner

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Excelente todo

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Mohammad

Reiste med familie

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

I made reservation for a room with 2 queen bed, but the resort had no availability and fielded me a take a room a king bed

Bodde her 7 netter i januar 2026

8/10 – Bra

Larry

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Yes room was clean

Bodde her 7 netter i januar 2026

2/10 – Forferdelig

Saul

Reiste med familie

4. feb. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Definitely not the experience I expected. Royalton Rivera next-door was much better experience the last time I was there with my family.

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Savorn

Reiste med familie, Reiste med en gruppe

3. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

Buffet always the same, no guac or pico, lacking Mexican food. Very westernized. Clean resort and bathrooms.

Bodde her 7 netter i januar 2026

6/10 – Grei

Chanel

Reiste med familie og små barn

3. feb. 2026

Likte: Fasiliteter

Likte ikke: Renhold

Initially we were very impressed with this resort - blown away in fact by the views and so excited to explore the waterpark and all the things for children. Our service upon arrival was also attentive and friendly. Buffet was over the top - very american, great for picky toddlers, tasty, tons of options, no empty trays. We also loved the use of the app which streamlined restaurant booking in an efficient and fair way. Unfortunately our positive opinion quickly changed after a couple of days. Ultimately this resort has a capacity that is just too large and we didn't feel the staff could keep up. Pools were crowded, you had to search for a chair, bar line ups were long, pool-side wait staff were limited, garbage on the lawn, dirty elevators, etc. This was proven even more come time to check out. We couldn't get through to guest services to help bring our suitcases down to the lobby and at least 100 other people were checking out and leaving the resort at the same time as us. One check out line, an overcrowded and disorganized taxi system and concierge staff that were equally as disorganized and rude. Our exit of this resort was extremely unpleasant, leaving me in tears in the cab with two children under 2, 6 suitcases and 45 mins late for our departure to the airport. We would have loved to love this resort but we will never return. To top it off, both my children developed hand foot and mouth the day after our return home.

The splash pad - so fun! Slides are only for kids aged 4+ and no riding with parents.

Bodde her 4 netter i januar 2026

10/10 – Utmerket

Dayana Paola

3. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Excelente

Bodde her 4 netter i januar 2026

2/10 – Forferdelig

William

Reiste med partner, Reiste med familie og små barn, Reiste med familie

2. feb. 2026

Likte ikke: Renhold

Terrible check-in and checkout process. Over 2 hours for both. Perhaps Expedia should move their checkin desk to the entrance; not 15 mins from drop off. If you have food allergies, staff do not care. Housekeeping needs- expect a 2 hour wait. Booking with nexus on your transfer home? Expect them to ask if randos can jump into your private and previously paid shuttle.

Bodde her 8 netter i januar 2026

10/10 – Utmerket

Angel

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe

1. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff hotel everything was excellent

Bodde her 3 netter i januar 2026

8/10 – Bra

Brittny

1. feb. 2026

Very nice rooms

Bodde her 2 netter i januar 2026

10/10 – Utmerket

Reza og Coquitlam

Reiste med familie

1. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The hotel was large and had good facilities overall. It offered several nice swimming pools, a water park, and a lazy river, which were great, especially for families. There were also good bars and a variety of restaurants. Some restaurants were very good, while others were disappointing. The best restaurant by far was Rio, and our favorite bar was the Beach Sand Bar. One of the biggest downsides of the hotel was that at night, when we opened the balcony door, there was a very bad smell coming from outside on most nights, which was quite unpleasant, Another surprising issue for me was that the rooms did not include basic amenities such as a toothbrush and toothpaste. When I asked the front desk, they told me that I had to buy them from the hotel shop, where both items were priced much higher than normal.

Bodde her 7 netter i januar 2026

8/10 – Bra

Michael Roy

Reiste med familie og små barn

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Good

Bodde her 1 natt i januar 2026

10/10 – Utmerket

Ashley Lyn Johnson

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The room was great. The kids loved the infinity pools, sand volleyball, water park and the lazy river! Food was great with plenty of options at the buffet for the kids.

Bodde her 5 netter i desember 2025

8/10 – Bra

John Michael

Reiste med familie

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

This hotel is very well-maintained, clean and everything is in working order. The staff are friendly and gracious, the amenities are great for kids. Lots of food & drink options between the 24hr cafe, a sports bar, food carts, pool side snack bar, buffet, restaurants, ice cream parlor, and bars. Unfortunately, the food at the buffet was pretty cold at times. Some foods were clearly overcooked or maybe even cooked twice. Lounge chairs were hard to come by because there's no reinforcement of the no-reservation policy. This caused us a lot of anxiety and likely ruined more than one family's vacation. Guests rarely police their own entitlement in these situations. We wanted to rent a bali bed, but were met with so many barriers we gave up--staff were more interested in pushing their Prime exclusive membership on us. On top of that, we were inundated with suspicious emails and WhatsApp messages from companies trying to sell us real estate, services and excursions, in some cases using scare tactics to keep our hotel reservation. I have suspicions about the resort's data privacy rules and who they are selling our info to. They had a lovely Mexican-themed evening that had a little marketplace, music, food, and shows. Unfortunately, the luchador fight was cancelled. All this said, an all-inclusive in Mexico is still an amazing experience. It's a great resort for kids, but I'm not sure we'll be back.

Bodde her 5 netter i januar 2026

2/10 – Forferdelig

Mariya

Reiste med partner

31. jan. 2026

Likte: Renhold

I am very disappointed with my recent stay at Royalton splash all inclusive resort. I booked through Expedia and was directed to a separate check-in located at the far end of the resort. The agent provided almost no information about the resort, amenities, or benefits. I was told to use the app, given a small brochure, and not even shown where my room was located. While the food overall was good however I suffered a severe food poisoning after dining at the Japanese restaurant. It ruined an entire day of my vacation and I was concerned that I might need medical attention. Another major issue was the lack of available sunbeds at both the pool and the beach throughout my stay. The free sunbeds included in an all-inclusive package were extremely limited, while paid cabanas cost $90. If you did not reserve a spot before 7:30 a.m., there was nothing available. On my last day, staff members even moved my towels and gave my spot to another couple. Guest Services did not resolve the issue and left me waiting, which ultimately forced me to pay for a cabana just to have somewhere to sit. I paid for an all-inclusive beach vacation and expected basic amenities to be available without additional charges. Unfortunately, this was not the all inclusive experience I received and I was not treated as a valued customer!

Bodde her 7 netter i januar 2026

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Luxury Junior Suite Ocean View Diamond Club

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Luxury Junior Suite Ocean Front Diamond Club

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Luxury Junior Suite Ocean Front Swim Out Diamond Club

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Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

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Luxury Junior Suite

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Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

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Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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