Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort: anmeldelser, tilbud og bilder 2026

Q: Har Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort basseng?

Ja, dette overnattingsstedet har 6 utendørsbassenger og et barnebasseng.

Q: Hvor mye koster det å bo på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Per 30. jan. 2026 har vi funnet en startpris på 3 742,39 kr, inkludert skatter og avgifter, for én natt for 2 voksne på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort den 3. feb. 2026. Prisen er basert på den laveste prisen per natt funnet i løpet av de siste 24 timene for opphold i løpet av de neste 30 dagene. Prisene kan endre seg. Velg datoer for å se mer nøyaktige priser.

Q: Er det tillatt med kjæledyr på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Q: Når kan man sjekke inn på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Innsjekkingen er fra kl. 15.00 til midnatt. Det er ikke mulig å sjekke inn etter stengetid.

Q: Når må man sjekke ut på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Utsjekkingstidspunktet er kl. 12.00.

Q: Tilbyr Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. Aktiviteter innbefatter surfing/bodyboarding, tennis, volleyball og mer.

Q: Hvor ligger Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Dette overnattingsstedet ligger rett ved stranden i Puerto Morelos, 10,6 kilometer unna El Tinto golfbane og 20,8 kilometer unna Puerto Morelos bytorg.

Om området

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort ligger nær flyplassen og på stranden i Puerto Morelos. Moon Palace golfklubb og Riviera Cancun golfhotell er verdt et besøk hvis du er på utkikk etter morsomme aktiviteter, men hvis du heller vil oppleve vakre naturomgivelser, kan du dra til Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark og Puerto Morelos-stranden. El Tinto golfbane og Puerto Morelos bytorg er to andre anbefalte steder å besøke. Benytt også sjansen til å ta del i vannaktiviteter som fisking mens du er her. Se vår reiseguide til Puerto Morelos

2/10 – Forferdelig

MANTHAN

Reiste med familie og små barn

30. jan. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Lack in providing basic services. No proper room cleaning, no refilling of bathroom liquids. No mopping the floors. Lobby is a mess where i find all half eating plates and at night you will see familys of racoon hanging in your lobby.. Total disasters. No recommending to anyone or not even xoming back.

Bodde her 6 netter i januar 2026

10/10 – Utmerket

Aliya Lynn

Reiste med partner

30. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Our stay at Royalton Splash Riviera Cancun was outstanding from beginning to end. From the moment we arrived, the resort impressed us with its beautiful design, modern atmosphere, and excellent upkeep. Our room was spotless, spacious, and very comfortable, making it the perfect place to relax after full days of activities. The staff truly made the experience exceptional. Every team member we encountered was warm, professional, and attentive, always going out of their way to ensure we were comfortable and well taken care of. Their friendliness and willingness to help really elevated our stay. One of the biggest highlights was the daily buffet. The variety was impressive, with fresh, flavorful options available every day and something for everyone to enjoy. The quality, presentation, and consistency of the food stood out, and it was clear that care was taken to keep everything clean, organized, and well stocked. It made dining convenient, enjoyable, and something we looked forward to each day. The resort amenities were also top-notch, from the pools and water park to the overall dining and entertainment options. Everything was well maintained and thoughtfully designed to create a fun yet relaxing atmosphere. Overall, our experience was memorable and exceeded expectations. We would absolutely return and highly recommend Royalton Splash Riviera Cancun to anyone looking for an excellent all-inclusive getaway.

Bodde her 5 netter i januar 2026

8/10 – Bra

NIKHIL

29. jan. 2026

Staff

Bodde her 6 netter i januar 2026

4/10 – Dårlig

Smit

Reiste med familie og små barn

29. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

This was my second stay at this resort. I visited in September 2024 and had a great experience, which is why I returned. Unfortunately, this trip was very disappointing.I paid extra for a Luxury Junior Suite Ocean Front Swim Out – Diamond Club, but at check-in I was given the wrong room type in Building 19 with a completely different view. After checking in, I was told my correct room would not be available until the next day.I was traveling with an infant and a 2-year-old, and the situation caused a lot of stress and wasted time. The next day, I was asked to check out at 12 PM and wait several hours without a room, which is not reasonable with small children. After multiple requests and discussions with staff and management, the correct room was finally provided at 1:30 PM.This experience involved too much back-and-forth, poor room management, and lack of consideration for families, especially after paying extra for a specific room type. Very disappointing compared to my first stay.

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Sukrutha

Reiste med familie og små barn

29. jan. 2026

Likte: Fasiliteter

We paid extra for a luxurious king bed + sofa room ocean facing , but received - A double bed regular ocean facing room . The room shower pit had mold . There is weird smell in the room 13-401 which was horrible and wnt go away! Did we ask for the room to get changed no! As we were very tired in the check in process with Expedia . Overall for the room allocation, room smell/mold - I have 1 star Royalton Splash - Amenities and Activities for the kids - 5 star ! It was excellent and the best! Royalton room service - we had used room service for 3-4 times and the staff were good - 4 star Royalton room cleaning service - very good and humble! 5 star Expedia - horrible check in process - waited for almost 45 mins, when we were already tired walking to that place ! They do not have a counter at the entrance so ya you walk to them and wait until they are free to get u the room tags. 1 star for Expedia checkin Expedia checkout - even after checking out the hotel, they need all the people in your group to be there to checkout! This is the first time we had to ever go to a counter to checkout. And so ya we had to make multiple trips walking back n forth with our luggage as we did not know it .the lady did not tell us, we absolutely need a checked out paper tag for checkout. Anyway we checkout- 1 star for Expedia checkout process We had a very big issue as we had booked the cab with a another family and Expedia / Royalton / Nexus cabs- all do not have a way to communicat

Bodde her 4 netter i januar 2026

2/10 – Forferdelig

Shaun

28. jan. 2026

Sick for two days. Overcrowded need to be up before 9am to get a pool seat. Lots of people f

Bodde her 8 netter i januar 2026

4/10 – Dårlig

Ahmet

28. jan. 2026

Likte: Renhold og fasiliteter

Not enough sunbed at the pool, You have get up at 6am to get one,

Bodde her 6 netter i desember 2025

10/10 – Utmerket

Nishit

27. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great staff and service, lot of kid’s activities. Only problem was restaurants were always booked and only got a chance to try 2 restaurants.

Bodde her 4 netter i januar 2026

6/10 – Grei

Amber

Reiste med partner

27. jan. 2026

Likte: Fasiliteter

Likte ikke: Overnattingsstedets bygg og tilstand

This resort is definitely generated for families. There were kids everywhere!!! That’s our fault though.. we knew it wasn’t an adults only. We stayed at Excellence Coral last time and I think we had high expectations.. The resort is older and did not give Excellence Coral. As soon as we checked into Diamond Club they tried to get us to join a timeshare presentation. That was a huge negative. Staff was great, food was decent for an all inclusive. Would not be back to this resort.

Bodde her 4 netter i januar 2026

6/10 – Grei

Katie Rose

Reiste med familie

27. jan. 2026

Likte: Renhold

We arrived after travelling 14hours and were taken to try and sell us timeshares etc. No wasn’t an answer, and that was very frustrating. Cash wasn’t accepted anywhere, charges to room mostly, expect for photo place. Amenities were ok, pool and activities for kids were good.

Bodde her 6 netter i januar 2026

6/10 – Grei

Daniel

Reiste med familie

27. jan. 2026

Likte: Overnattingsstedets bygg og tilstand

Specialty restaurants are super hard to book, almost impossible. The buffet can do better with the foods (we saw mussels, shrimps and scallops everyday which covers most of the dishes). My son did enjoy the pool and the virgin piña colada.

Bodde her 4 netter i januar 2026

10/10 – Utmerket

Stacy ann

Reiste med partner

27. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

I love it here, beautiful hotel .

Bodde her 4 netter i januar 2026

2/10 – Forferdelig

Diego

Reiste med familie

26. jan. 2026

Likte ikke: Fasiliteter

Todo salió mal. El check in fue de más de una hora y media. El servicio en general en restaurantes y bares demasiado lento. El último día nos desactivaron las llaves del cuarto a las 11 am, cuando el check out era a las 13 pm y no podíamos sacara nuestras cosas de la habitación. Tuvimos que esperar 30 minutos afuera del cuarto para que nos las pudieran abrir y poder sacar nuestras cosas. En general una muy mala experiencia

Bodde her 1 natt i januar 2026

8/10 – Bra

Janet

Reiste med familie

26. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The staff was amazing, everyone was so nice and helpful. The rooms were clean, the food was better than expected, except for the buffet. The biggest negative was that I couldn't get a decent drink. If I ordered the same thing twice, they were both different. This was a minor issue for us as we are not heavy drinkers.

Bodde her 4 netter i januar 2026

8/10 – Bra

Vallin

Reiste med partner

26. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Apart from one day when room was left uncleaned, amenities were good.

Bodde her 7 netter i januar 2026

8/10 – Bra

Andrew

Reiste med partner

26. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff were fantastic and restaurants abs buffet were brilliant. Shower leaked throughout our stay where we had to put extra towels at the door to stop it. That was after it was ‘fixed’ when the whole bathroom flooded day 1

Bodde her 9 netter i januar 2026

2/10 – Forferdelig

Whitney M og Davenport

Reiste med familie og små barn

26. jan. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

Everybody who has the opportunity to make a reservation in the Royalton Riviera Cancún is the best option, the Royalton Splash is a new hotel with TERRIBLE CUSTOMER SERVICE, they treat people like if we are robots. The first day I came they put me to walk really far to a place to do the check in because customer from Expedia they try to sale all the time their package, when we arrive nobody was on the reception and they stay that they have a big group arriving and put me to walk back again to complete my check in, after that the food for the buffet is TERRIBLE THEY DINT HAVE FOOD FOR KIDS, to calm myself I went to the spa to relax myself and everything for the pool inside the spa is controlled by them. My kids went to club to play and they obligated them to participate in a karaoke saying that if they don’t participate it they will be out ( Just Like That) It was my husband birthday I mentioned thru Expedia, I mentioned when I arrived and guesss what, Nothing happened. We want to go to Xoximilco that is 13 minutes far from the hotel and They Charge us DOLLARS for a 13 minutes Taxi we are a family group of 3 adults and 2 kids. Most likely recommendation: CONTACT A PRIVATE TRANSPORTATION BEFORE ARRIVAL FOR EVERYTHING AND TRY TO BRING WATER, a bottle of water cost a lot in the hotel

Bodde her 2 netter i januar 2026

10/10 – Utmerket

Mar

Reiste med familie og små barn, Reiste med familie

26. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Todo muy bien el servicio a la habitación y los meseros

Bodde her 2 netter i januar 2026

2/10 – Forferdelig

Nicole

Reiste med partner, Reiste med familie og små barn, Reiste med familie

23. jan. 2026

Likte: Personale og service

Likte ikke: Renhold

The most serious issue was widespread illness. Three out of four people in our group became sick, including my husband, and this was clearly not isolated. We spoke with many other guests, including entire wedding parties, who were also sick—some so severely they were transported to the hospital. In the final days of our stay, we were genuinely afraid to eat. Tragically, my 6-month-old was unwell for the last five days of our trip, and both my baby and I developed extremely itchy red rashes, which was alarming. We also lost running water in our room while my husband was sick, which is completely unacceptable. Check-out was another major failure, with constant miscommunication, our room key being deactivated early, and multiple trips back to the desk just to access our room so we could shower and get our baby ready. Cleanliness was shocking. Our sheets were never properly changed—only flipped—and I found bugs in our bed. The resort app required for reservations barely worked, leaving us unable to book restaurants unless we wanted 9:00 PM dinners, which is unrealistic with a baby. One restaurant smelled strongly of sewage, and we were stuck in the elevator twice. On top of this, my parents paid $2,000 more for a “swim-out” room that received absolutely no sun, which felt very misleading. The only positive was the staff. Eduardo with Expedia, Daniel, and Khristina were outstanding and went above and beyond. Unfortunately, aside from a few exceptional employees.

Bodde her 12 netter i januar 2026

10/10 – Utmerket

Admir

Reiste med familie og små barn

23. jan. 2026

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Very good place

Bodde her 6 netter i januar 2026

2/10 – Forferdelig

michael

Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe

22. jan. 2026

Likte: Fasiliteter

Likte ikke: Renhold

Customer service was abysmal. Hotel was fine. Service was the absolute worst I’ve ever experienced.

Bodde her 4 netter i januar 2026

10/10 – Utmerket

Kelsey

Reiste med familie

22. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Amazing!

Bodde her 7 netter i januar 2026

10/10 – Utmerket

Kamlesh

22. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

👍

Bodde her 3 netter i januar 2026

6/10 – Grei

Mark Edward

Reiste med familie

20. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The food was a little underwhelming for a 5 star resort. Buffet was a little sketchy. My stomach was upset often. A little disappointed that guacamole was very hard to find. Staff was amazing and lots of activities for kids. Daniel the server at the pool was amazing.

Bodde her 7 netter i januar 2026

10/10 – Utmerket

Joseph Richard og bethel

Reiste med partner

20. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The butlers stood out 100% Clarisa & Jhonny! Jhonny went over the top to make our experience so pleasurable! I can't say enough about him !!! Thank you Joe & Jen Gray

Bodde her 6 netter i januar 2026

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Luxury Junior Suite Ocean View Diamond Club

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Åpne alle bildene av Luxury Junior Suite Ocean Front Diamond Club

Luxury Junior Suite Ocean Front Diamond Club

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Luxury Junior Suite Ocean Front Swim Out Diamond Club

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Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

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Luxury Junior Suite

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Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

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Om dette overnattingsstedet

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Aktiviteter og fasiliteter/utstyr

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