Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort: anmeldelser, tilbud og bilder 2026

Q: Har Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort basseng?

Ja, dette overnattingsstedet har 6 utendørsbassenger og et barnebasseng.

Q: Hvor mye koster det å bo på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Per 5. feb. 2026 har vi funnet en startpris på 4 423,45 kr, inkludert skatter og avgifter, for én natt for 2 voksne på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort den 11. feb. 2026. Prisen er basert på den laveste prisen per natt funnet i løpet av de siste 24 timene for opphold i løpet av de neste 30 dagene. Prisene kan endre seg. Velg datoer for å se mer nøyaktige priser.

Q: Er det tillatt med kjæledyr på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Q: Når kan man sjekke inn på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Innsjekkingen er fra kl. 15.00 til midnatt. Det er ikke mulig å sjekke inn etter stengetid.

Q: Når må man sjekke ut på Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Utsjekkingstidspunktet er kl. 12.00.

Q: Tilbyr Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. Aktiviteter innbefatter surfing/bodyboarding, tennis, volleyball og mer.

Q: Hvor ligger Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort?

Dette overnattingsstedet ligger rett ved stranden i Puerto Morelos, 10,6 kilometer unna El Tinto golfbane og 20,8 kilometer unna Puerto Morelos bytorg.

Om området

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort ligger nær flyplassen og på stranden i Puerto Morelos. Moon Palace golfklubb og Riviera Cancun golfhotell er verdt et besøk hvis du er på utkikk etter morsomme aktiviteter, men hvis du heller vil oppleve vakre naturomgivelser, kan du dra til Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark og Puerto Morelos-stranden. El Tinto golfbane og Puerto Morelos bytorg er to andre anbefalte steder å besøke. Benytt også sjansen til å ta del i vannaktiviteter som fisking mens du er her. Se vår reiseguide til Puerto Morelos

6/10 – Grei

Mina og NorthYork

Reiste med en gruppe

5. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

Airport transportation was not included, and we had to pay $40 per person for transfer. The resort was also not truly all-inclusive as advertised—access to a large portion of the hotel required an extra fee for the Diamond Club, which made us feel excluded and not valued as guests. We traveled as three couples and one child, and room allocation was handled very poorly. One couple had paid for an ocean-view room but received a lower-class ocean view, while another couple who paid for no upgrade received a higher-class ocean-view room. The third couple was placed in a very low-level room. Overall, guests were not treated based on what they paid for. We repeatedly requested (over four times) to be placed closer together, but despite nine buildings, we were assigned extremely far apart (Buildings 2 and 9), requiring a 15-minute walk to see each other. The room in Building 12 (also referred to as Building 2) had a constant bad smell due to a creek behind the building. Food was often cold and overall not enjoyable. Most activities were focused on children, with very limited options for adults. The sea was full of seaweed and not pleasant for swimming. Water quality was a major issue—the water had a strong smell and salty taste, affecting all drinks and coffee. No bottled water was available in restaurants, making it difficult to drink anything unless brought from the room. A request for toothpaste was also never fulfilled.

Bodde her 5 netter i januar 2026

10/10 – Utmerket

Bernardo Fehr

Reiste med partner

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Excelente todo

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Mohammad

Reiste med familie

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

I made reservation for a room with 2 queen bed, but the resort had no availability and fielded me a take a room a king bed

Bodde her 7 netter i januar 2026

8/10 – Bra

Larry

4. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Yes room was clean

Bodde her 7 netter i januar 2026

2/10 – Forferdelig

Saul

Reiste med familie

4. feb. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Definitely not the experience I expected. Royalton Rivera next-door was much better experience the last time I was there with my family.

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Savorn

Reiste med familie, Reiste med en gruppe

3. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

Buffet always the same, no guac or pico, lacking Mexican food. Very westernized. Clean resort and bathrooms.

Bodde her 7 netter i januar 2026

6/10 – Grei

Chanel

Reiste med familie og små barn

3. feb. 2026

Likte: Fasiliteter

Likte ikke: Renhold

Initially we were very impressed with this resort - blown away in fact by the views and so excited to explore the waterpark and all the things for children. Our service upon arrival was also attentive and friendly. Buffet was over the top - very american, great for picky toddlers, tasty, tons of options, no empty trays. We also loved the use of the app which streamlined restaurant booking in an efficient and fair way. Unfortunately our positive opinion quickly changed after a couple of days. Ultimately this resort has a capacity that is just too large and we didn't feel the staff could keep up. Pools were crowded, you had to search for a chair, bar line ups were long, pool-side wait staff were limited, garbage on the lawn, dirty elevators, etc. This was proven even more come time to check out. We couldn't get through to guest services to help bring our suitcases down to the lobby and at least 100 other people were checking out and leaving the resort at the same time as us. One check out line, an overcrowded and disorganized taxi system and concierge staff that were equally as disorganized and rude. Our exit of this resort was extremely unpleasant, leaving me in tears in the cab with two children under 2, 6 suitcases and 45 mins late for our departure to the airport. We would have loved to love this resort but we will never return. To top it off, both my children developed hand foot and mouth the day after our return home.

The splash pad - so fun! Slides are only for kids aged 4+ and no riding with parents.

Bodde her 4 netter i januar 2026

10/10 – Utmerket

Dayana Paola

3. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Excelente

Bodde her 4 netter i januar 2026

2/10 – Forferdelig

William

Reiste med partner, Reiste med familie og små barn, Reiste med familie

2. feb. 2026

Likte ikke: Renhold

Terrible check-in and checkout process. Over 2 hours for both. Perhaps Expedia should move their checkin desk to the entrance; not 15 mins from drop off. If you have food allergies, staff do not care. Housekeeping needs- expect a 2 hour wait. Booking with nexus on your transfer home? Expect them to ask if randos can jump into your private and previously paid shuttle.

Bodde her 8 netter i januar 2026

10/10 – Utmerket

Angel

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe

1. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff hotel everything was excellent

Bodde her 3 netter i januar 2026

8/10 – Bra

Brittny

1. feb. 2026

Very nice rooms

Bodde her 2 netter i januar 2026

10/10 – Utmerket

Reza og Coquitlam

Reiste med familie

1. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The hotel was large and had good facilities overall. It offered several nice swimming pools, a water park, and a lazy river, which were great, especially for families. There were also good bars and a variety of restaurants. Some restaurants were very good, while others were disappointing. The best restaurant by far was Rio, and our favorite bar was the Beach Sand Bar. One of the biggest downsides of the hotel was that at night, when we opened the balcony door, there was a very bad smell coming from outside on most nights, which was quite unpleasant, Another surprising issue for me was that the rooms did not include basic amenities such as a toothbrush and toothpaste. When I asked the front desk, they told me that I had to buy them from the hotel shop, where both items were priced much higher than normal.

Bodde her 7 netter i januar 2026

8/10 – Bra

Michael Roy

Reiste med familie og små barn

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Good

Bodde her 1 natt i januar 2026

10/10 – Utmerket

Ashley Lyn Johnson

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The room was great. The kids loved the infinity pools, sand volleyball, water park and the lazy river! Food was great with plenty of options at the buffet for the kids.

Bodde her 5 netter i desember 2025

8/10 – Bra

John Michael

Reiste med familie

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

This hotel is very well-maintained, clean and everything is in working order. The staff are friendly and gracious, the amenities are great for kids. Lots of food & drink options between the 24hr cafe, a sports bar, food carts, pool side snack bar, buffet, restaurants, ice cream parlor, and bars. Unfortunately, the food at the buffet was pretty cold at times. Some foods were clearly overcooked or maybe even cooked twice. Lounge chairs were hard to come by because there's no reinforcement of the no-reservation policy. This caused us a lot of anxiety and likely ruined more than one family's vacation. Guests rarely police their own entitlement in these situations. We wanted to rent a bali bed, but were met with so many barriers we gave up--staff were more interested in pushing their Prime exclusive membership on us. On top of that, we were inundated with suspicious emails and WhatsApp messages from companies trying to sell us real estate, services and excursions, in some cases using scare tactics to keep our hotel reservation. I have suspicions about the resort's data privacy rules and who they are selling our info to. They had a lovely Mexican-themed evening that had a little marketplace, music, food, and shows. Unfortunately, the luchador fight was cancelled. All this said, an all-inclusive in Mexico is still an amazing experience. It's a great resort for kids, but I'm not sure we'll be back.

Bodde her 5 netter i januar 2026

2/10 – Forferdelig

Mariya

Reiste med partner

31. jan. 2026

Likte: Renhold

I am very disappointed with my recent stay at Royalton splash all inclusive resort. I booked through Expedia and was directed to a separate check-in located at the far end of the resort. The agent provided almost no information about the resort, amenities, or benefits. I was told to use the app, given a small brochure, and not even shown where my room was located. While the food overall was good however I suffered a severe food poisoning after dining at the Japanese restaurant. It ruined an entire day of my vacation and I was concerned that I might need medical attention. Another major issue was the lack of available sunbeds at both the pool and the beach throughout my stay. The free sunbeds included in an all-inclusive package were extremely limited, while paid cabanas cost $90. If you did not reserve a spot before 7:30 a.m., there was nothing available. On my last day, staff members even moved my towels and gave my spot to another couple. Guest Services did not resolve the issue and left me waiting, which ultimately forced me to pay for a cabana just to have somewhere to sit. I paid for an all-inclusive beach vacation and expected basic amenities to be available without additional charges. Unfortunately, this was not the all inclusive experience I received and I was not treated as a valued customer!

Bodde her 7 netter i januar 2026

10/10 – Utmerket

Bruce og Port Dover

Reiste med partner

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Property is beautiful, staff is excellent. The only complaint is that there are not enough chairs for the full resort. All chairs are “reserved” before the sun even comes up.

Bodde her 5 netter i januar 2026

8/10 – Bra

Karen

Reiste med familie

31. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Room was great!! Drinks were amazing, so many options for kids entertainment. My only issue is that the Royalton company wants to sell you packages all the time it’s very annoying.

Bodde her 4 netter i januar 2026

2/10 – Forferdelig

MANTHAN

Reiste med familie og små barn

30. jan. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Lack in providing basic services. No proper room cleaning, no refilling of bathroom liquids. No mopping the floors. Lobby is a mess where i find all half eating plates and at night you will see familys of racoon hanging in your lobby.. Total disasters. No recommending to anyone or not even xoming back.

Bodde her 6 netter i januar 2026

10/10 – Utmerket

Aliya Lynn

Reiste med partner

30. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Our stay at Royalton Splash Riviera Cancun was outstanding from beginning to end. From the moment we arrived, the resort impressed us with its beautiful design, modern atmosphere, and excellent upkeep. Our room was spotless, spacious, and very comfortable, making it the perfect place to relax after full days of activities. The staff truly made the experience exceptional. Every team member we encountered was warm, professional, and attentive, always going out of their way to ensure we were comfortable and well taken care of. Their friendliness and willingness to help really elevated our stay. One of the biggest highlights was the daily buffet. The variety was impressive, with fresh, flavorful options available every day and something for everyone to enjoy. The quality, presentation, and consistency of the food stood out, and it was clear that care was taken to keep everything clean, organized, and well stocked. It made dining convenient, enjoyable, and something we looked forward to each day. The resort amenities were also top-notch, from the pools and water park to the overall dining and entertainment options. Everything was well maintained and thoughtfully designed to create a fun yet relaxing atmosphere. Overall, our experience was memorable and exceeded expectations. We would absolutely return and highly recommend Royalton Splash Riviera Cancun to anyone looking for an excellent all-inclusive getaway.

Bodde her 5 netter i januar 2026

8/10 – Bra

NIKHIL

29. jan. 2026

Staff

Bodde her 6 netter i januar 2026

4/10 – Dårlig

Smit

Reiste med familie og små barn

29. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

This was my second stay at this resort. I visited in September 2024 and had a great experience, which is why I returned. Unfortunately, this trip was very disappointing.I paid extra for a Luxury Junior Suite Ocean Front Swim Out – Diamond Club, but at check-in I was given the wrong room type in Building 19 with a completely different view. After checking in, I was told my correct room would not be available until the next day.I was traveling with an infant and a 2-year-old, and the situation caused a lot of stress and wasted time. The next day, I was asked to check out at 12 PM and wait several hours without a room, which is not reasonable with small children. After multiple requests and discussions with staff and management, the correct room was finally provided at 1:30 PM.This experience involved too much back-and-forth, poor room management, and lack of consideration for families, especially after paying extra for a specific room type. Very disappointing compared to my first stay.

Bodde her 5 netter i januar 2026

4/10 – Dårlig

Sukrutha

Reiste med familie og små barn

29. jan. 2026

Likte: Fasiliteter

We paid extra for a luxurious king bed + sofa room ocean facing , but received - A double bed regular ocean facing room . The room shower pit had mold . There is weird smell in the room 13-401 which was horrible and wnt go away! Did we ask for the room to get changed no! As we were very tired in the check in process with Expedia . Overall for the room allocation, room smell/mold - I have 1 star Royalton Splash - Amenities and Activities for the kids - 5 star ! It was excellent and the best! Royalton room service - we had used room service for 3-4 times and the staff were good - 4 star Royalton room cleaning service - very good and humble! 5 star Expedia - horrible check in process - waited for almost 45 mins, when we were already tired walking to that place ! They do not have a counter at the entrance so ya you walk to them and wait until they are free to get u the room tags. 1 star for Expedia checkin Expedia checkout - even after checking out the hotel, they need all the people in your group to be there to checkout! This is the first time we had to ever go to a counter to checkout. And so ya we had to make multiple trips walking back n forth with our luggage as we did not know it .the lady did not tell us, we absolutely need a checked out paper tag for checkout. Anyway we checkout- 1 star for Expedia checkout process We had a very big issue as we had booked the cab with a another family and Expedia / Royalton / Nexus cabs- all do not have a way to communicat

Bodde her 4 netter i januar 2026

2/10 – Forferdelig

Shaun

28. jan. 2026

Sick for two days. Overcrowded need to be up before 9am to get a pool seat. Lots of people f

Bodde her 8 netter i januar 2026

4/10 – Dårlig

Ahmet

28. jan. 2026

Likte: Renhold og fasiliteter

Not enough sunbed at the pool, You have get up at 6am to get one,

Bodde her 6 netter i desember 2025

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Luxury Junior Suite Ocean Front Terrace Jacuzzi

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Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

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Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

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Luxury Junior Suite Swim Out

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Two Bedroom Luxury Junior Suite Ocean View Diamond Club

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Two Bedroom Luxury Junior Suite

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Luxury Junior Suite Ocean View

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Luxury Junior Suite Swim Out Diamond Club

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Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

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Luxury Junior Suite Ocean Front

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Åpne alle bildene av Luxury Junior Suite Ocean View Diamond Club

Luxury Junior Suite Ocean View Diamond Club

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Åpne alle bildene av Luxury Junior Suite Ocean Front Diamond Club

Luxury Junior Suite Ocean Front Diamond Club

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Åpne alle bildene av Luxury Junior Suite Ocean Front Swim Out Diamond Club

Luxury Junior Suite Ocean Front Swim Out Diamond Club

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Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

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Luxury Junior Suite

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Åpne alle bildene av Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

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Om området

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Om dette overnattingsstedet

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

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Aktiviteter og fasiliteter/utstyr

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Moon Palace The Grand Cancun - All-inclusive

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