Hoteller i Puerto Morelos

«Na»

«View was amazing! Atmosphere was relaxing!»

«From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this ...

«A really great resort. Everything you want and some more. Highly recommended »

«Had a truly memorable and unforgettable time at the resort. The property is beautiful with lots of cute animals, the food every day is excellent, and the service is simply wonderful. Our butlers, Norma & Cath, attended to everything that we needed quickly, and Francisco treated us every night with special, delicious dishes. We felt like princesses at the hotel! Would totally recommend to anyone who wants a relaxing, peaceful getaway.»

«Rooms very clean and staff super nice»

«The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily.»

«Beautiful pools and great food. Just wish the beach was nicer. »

«Beautiful resort, great mix of party and relaxation. You can see the effort they put into the entertainment and events for the guests. The food is good, lots of options (not life changing tho) - Hibachi experience is worth it. As for the staff, everyone (and I mean everyone) was great, special shout out to ROGER! He was on top of everything and made our experience even better. »

«Great property don't believe all the reviews this place is nice. Rooms are clean and staff is great. Buffett food is good restaurants are good nothing off the hook but still nice. Beach is great and the pools are clean. Place is huge and lots of bars. Beer is always cold Alcohol selections is a little limited for whiskeys and Rums but they have all the rest. There are some bugs (no see em's ) after sunset that bite some people. Only 3 out of our party of 17 but simple mosquito spray keeps them ...

«We stayed 4 nights and loved the experience. The hotel is beautifully located directly on the beach, hidden away in the jungle. Staff is polite and not too pushy, serving both great entertainment and drinks. The Rita Taco is only open for lunch, which must be the biggest downside on this hotel as it is the supreme food source. The two themed restaurants (Italian and Asian Fusion) are ok, the Italian the least tasteful. Rooms are good size for our stay, and we loved the proximity to the beach, ...

«The pool area is great. Air-conditioning worked great. The employee very helpful and friendly. The grounds inside the fencing beautiful. The view of the ocean and the jungle breath taking. »

«The electricity went out the first day and we had multiple fire alarms at 2 am for no apparent reason. The staff is very friendly and helpful, the food is great! The pools are awesome but the beachside is unusable due to the sea weed»

«Nice property good location, 90% bad service , it seems like the owners have interest in there resort but the stuff don’t take care of it, we were thinking on getting a membership but due to bad service and lies we decided not to even talk to them and never go back. We complain and nobody got back to us they are overpriced for what you get. »

«The owners, Mark and Irina are fantastic host. Chef Derek is great. The place is truly serene and amazingly beautiful. The Glass house is very nice. Highly recommended ! My suggestion: Is to have a small microwave and coffee maker. Also, a dolly to transport the luggage’s to the suites. »

«They truly made my birthday week unforgettable. Every single employee was incredibly helpful and hospitable. From room service to guest services, entertainment, housekeeping, front desk, and all the restaurants—everyone went above and beyond. A special thank you for the birthday cake in my room and the beautiful dinner at Blue Moon Restaurant. It meant so much and made my celebration even more special.»

«Todo estaba bien.»

«We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride ...