Hoteller i Puerto Morelos

«This hotel is set in beautiful surroundings, and the bubbles are truly lovely, offering a unique and calming experience. The access road is quite challenging, as the final stretch is in such poor condition that a car with good ground clearance is highly recommended. The staff deserve a lot of praise. They are friendly, welcoming, and clearly committed to giving guests the best stay possible, but their job was made unnecessarily difficult because the hotel was out of almost everything: beer, ...

«I love the people who work there »

«We had such a wonderful stay at this resort and can’t say enough good things about the experience. From the moment we arrived, every single staff member was incredibly friendly and kind. There is a genuine feeling of care here. It truly feels like the staff are happy to be there, and that attention to detail shows in every part of the resort. Our room was elegant, simple, and thoughtfully designed, and having a private mini pool area made it feel extra special and relaxing. The food was ...

«Great staff, value, activities and amenities »

«The overall experience was satisfactory. This particular dream resort is ideal for families and individuals seeking a blend of entertainment and relaxation during their vacation. The staff provided exceptional service, and the cuisine was delectable. However, it is worth noting that all restaurants close at 11:00 PM. »

«Es un lugar mágico, dormir bajo la luz de las estrellas y el sonido nocturno de la selva es algo difícil de describir, lo mejor es vivirlo. La atención por parte del personal es excelente.»

«yes»

«We stayed here with two families with 4 kids under 10 for two nights.They had so much for them to do. A pool, bounce houses, a trampoline, electric cars, a campfire, and they even got to play with the resident bunny, ducks, and chickens. The staff was also extremely kind and helpful making the kids food to order throughout the day and always finding things to entertain them. We didn't have our own car, but they happily drove us to local cenotes and even helped pick up a friend who needed a ride ...

«We stayed 4 nights and loved the experience. The hotel is beautifully located directly on the beach, hidden away in the jungle. Staff is polite and not too pushy, serving both great entertainment and drinks. The Rita Taco is only open for lunch, which must be the biggest downside on this hotel as it is the supreme food source. The two themed restaurants (Italian and Asian Fusion) are ok, the Italian the least tasteful. Rooms are good size for our stay, and we loved the proximity to the beach, ...

«Hotelet var reint og fint - gode senger. Poolen og stranden var et stort pluss. Byen var koselig også.»

«⭐️⭐️⭐️⭐️⭐️ Beyond Exceptional – A True One-of-a-Kind Experience SOTA Conceptuel Human Space didn’t just meet expectations, it far exceeded them. The glass houses are beautifully crafted, thoughtfully designed, and blend seamlessly into nature. Waking up surrounded by jungle and light felt surreal. The “pool” experience being cenotes was unlike anything we’ve ever experienced, you truly become one with nature. The privacy here is unmatched; despite other guests being on the property, we rarely ...

«Great staff. Good hotel for the price. Big room. Great location. Good service. In need of restaurations if they want to be a 4-star hotel and charge full price.»

«Alma Maya is one of most unique places I have ever stayed at. There is an aura of tranquility and a special atmosphere that permeates the property. My husband and I just returned from our 5 day stay, and it was amazing. The private cenote is beautiful, the domes are wonderful to stay in, with complete privacy and cloud-like beds. The food is fresh and so unique - regional recipes and ingredients are used with a real flair. Off-site trips and on-site massages were arranged for us. But it is the ...

«Staff, food, amenities and the entertainment are beyond limits except that our room are not ready until 5:45pm which is unacceptable. Even though we arrive in the resort around 2pm. »

«The pool grill could have used more options. But what they had was good. The staff was wonderful. Service was great. The different restaurants where all great. For the price you pay for the stay, it's hard to want to go anywhere else.»

«3rd trip here for a reason. Staff is amazing. If you are looking to just relax for 3-5-7 days then this is heaven on earth. If you are looking to ho shopping everyday or “explore” the town you may be disappointed (even though golf/town/shopping are only a short Uber ride away). Laid back as can be with the greatest service team i have ever been around I have traveled for work for 20 years and put them on par with any Waldorf or Ritz property in terms of service excellence. Never a huge ...

«The staff was so wonderful and personable. We felt so welcomed by everyone. The staff really made the best vacation even better. »

«Når vi ankom rommet, så var det veldig stram muggen lukt på våre rom. Våre venner fikk annet mer tilfredsstillende rom, men vi ble flyttet til et muligens ennå verre illeluktende rom. Personalet gjorde sitt ytterste, men greidde ikke å gi oss tilfredsstillende rom. Denne muggenlukta ligger i klærne ennå tross vask. Veldig fuktig på rommet. Jeg la inn en skinnveske i skapet når jeg kom, og tok den ut når jeg skulle dra. Da var den grønn av mugg. Dette fikk jeg skyllt og vasket av.»

«Totalmente Pet friendly, todos muy amables, excelente atención.»

«Very nice room and environment. The beds were very hard, but we loved everything else about the room. Breakfast was good and we could order it in advance so they could prepare it and we didnt have to wait. Very good service overall!»