2/10 – Forferdelig
Maryam
Reiste med familie
11. feb. 2026
Likte ikke: Overnattingsstedets bygg og tilstand
I carefully read the reviews before booking this hotel and noticed some comments mentioning that many services might come with additional charges. However, experiencing it in person was far more disappointing than expected.
On our checkout day, we were given an iPad and asked to complete a detailed review covering everything from staff and food to the rooms and facilities. It took approximately 15 minutes to complete. After returning the device, we were informed that if we wished to continue using the pool or playground facilities, we would need to purchase a day pass.
Checkout is at 11:00 AM, and our flight is at 4:00 PM. We only planned to remain at the hotel until 1:30 PM. Being required to pay an additional fee for just two extra hours felt unreasonable. Even more surprising was being told that lunch would need to be paid for separately if we chose to eat on the property during that time.
I travel frequently — four trips just within this and last month — and none of the other hotels I stayed at operated this way. Charging guests for nearly every additional service, especially on the final day of their stay, creates a very uncomfortable experience.
Additionally, the nightly entertainment program lasts only 45 minutes. One evening is designated for adults and another for children. In comparison, many other family-oriented resorts offer one hour of children’s entertainment followed by one hour for families together. For me, it very important that everyone in the family….
Maryam
Bodde her 6 netter i februar 2026
