Er det tillatt med kjæledyr på Sandos Caracol Nature Resort & Water Park All Inclusive?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Hvor mye koster det å parkere på Sandos Caracol Nature Resort & Water Park All Inclusive?

Ubetjent parkering er inkludert på dette overnattingsstedet.

Når kan man sjekke inn på Sandos Caracol Nature Resort & Water Park All Inclusive?

Innsjekkingen er fra kl. 15.00 til kl. 23.30. Sen innsjekking er tilgjengelig i et begrenset tidsrom.

Når må man sjekke ut på Sandos Caracol Nature Resort & Water Park All Inclusive?

Utsjekkingstidspunktet er kl. 12.00. Sen utsjekking er tilgjengelig mot et gebyr (med forbehold om tilgjengelighet).

Tilbyr Sandos Caracol Nature Resort & Water Park All Inclusive transport til flyplassen?

Ja, det tilbys flyplasstransport.

Tilbyr Sandos Caracol Nature Resort & Water Park All Inclusive noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. All mat og drikke er inkludert, og aktiviteter innbefatter snorkling, kajakkpadling, seiling og mer.

Hvor ligger Sandos Caracol Nature Resort & Water Park All Inclusive?

Dette overnattingsstedet, ved siden av en golfbane, befinner seg ved stranden i Corasol og 5 kilometer unna Gran Coyote Golf og Quinta Avenida. Dessuten ligger Quinta Alegría kjøpesenter og Plaza Central 15 kilometer unna.

Sandos Caracol Nature Resort & Water Park All Inclusive: anmeldelser, tilbud og bilder 2026

Q: Har Sandos Caracol Nature Resort & Water Park All Inclusive basseng?

Ja, dette overnattingsstedet har 2 utendørsbassenger og et barnebasseng.

Om området

Sandos Caracol Nature Resort & Water Park All Inclusive ligger i nærheten av en golfbane og på stranden i bydelen Corasol i Playa del Carmen. To populære severdigheter er Quinta Avenida og Plaza Central, mens Maroma strand og Yal-ku Lagoon kan friste med vakre omgivelser. Gran Coyote Golf og Quinta Alegría kjøpesenter er to andre anbefalte steder å besøke. Området byr på vannaktiviteter som brettseiling, men du kan også oppleve den flotte naturen gjennom fallskjermhopping. Se vår reiseguide til Playa del Carmen

6/10 – Grei

Leslie

Reiste med familie og små barn

21. jan. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

I can see how this could be a really fun place to go with a family--there was lots of greenery, it was close to a nice beach, and the room was nice. The issue we had, however, was that the water park did not fully open at all, and only half opened on our last day. It seemed a temporary thing (as in, it doesn't happen all the time) but I certainly would not have booked here had I known it wouldn't work.

Bodde her 7 netter i januar 2026

10/10 – Utmerket

Allyson

Reiste med familie og små barn

20. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

When we booked we didn’t know we got a butler which made our stay 100 times better because booking restaurants you had to stay up till midnight to do so. We had the best butler Judy who helped us out our whole stay

Bodde her 14 netter i januar 2026

6/10 – Grei

Angie

Reiste med familie og små barn

19. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

They can improve their receptionist and customer service. I waited 3 hours to check in from 3pm to 6pm to get my room. In the week of my stay the lights went out for like a day bc of the weather. So the aqua park was closed for 1 day. Which it sucks bc I have kids and then not to forget the days I was mostly vacationing there was so many weddings which I think they’re beautiful but they have to close down the cenote couple of times early but okay. Other than that i enjoy my stay at sandos caracol it’s beautiful it has so much amenities to enjoy.

Bodde her 5 netter i desember 2025

10/10 – Utmerket

Aracelis og yeadon

Reiste med familie

17. jan. 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Everything was fresh and the place is clean and easy to walk around.

Bodde her 3 netter i januar 2026

8/10 – Bra

Lucas

Reiste med familie og små barn, Reiste med familie

15. jan. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Very clean room, so many different activities to do. The beach was great with lots of palm trees providing shade if youd like it as well as a wave break area great for kids. The wayer park was not ully functioning and food was 3/5. Service was great. Would return.

Bodde her 5 netter i januar 2026

6/10 – Grei

Michael

Reiste med familie

12. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Room itself was in good condition, but the mattress was worn down. I could definitely tell that 2 heavy people slept on them due to the shape of the bed. The staff are mostly very friendly and speak some English. We enjoyed free bike rides, eco tours, water park, swimming in the cenote (natural pool), snorkeling by the beach and seeing a lot of interesting fish. As people said, the food could be better, but we tried to eat as much Mexican food as we can and loved it. It's silly to expect great Italian food, etc.

Bodde her 7 netter i desember 2025

6/10 – Grei

Abby

12. jan. 2026

Likte: Renhold

The food was not good

Bodde her 5 netter i desember 2025

8/10 – Bra

Thomas R

12. jan. 2026

Likte: Renhold

The room was good and clean. The staff was nice. The waterpark was shut down for five days of our day so that wasn’t the best it made. The rest of the pool is really busy and the kids got bored. shows were good. Maria the Expedia representative on site was awesome. She helped out a lot, making dinner reservations, and letting us know about the facility.

Bodde her 7 netter i januar 2026

8/10 – Bra

Kristy

Reiste med familie

12. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great resort for the family! So much to see and do! Staff was friendly & rooms were clean. Would go back!

Bodde her 4 netter i januar 2026

10/10 – Utmerket

Mark Robert og Manlius

Reiste med familie

11. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great overall stay. Expedia staff was very helpful. Restaurants were good. Only negative was the water park closed 2nd day and never reopened,

Bodde her 6 netter i januar 2026

8/10 – Bra

Mandolyn

Reiste med familie

11. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

We had a wonderful stay! The staff really made the trip with how attentive and accommodating everyone was. We had some issues with our rooms that were not able to be fully resolved and some of the resort amenities were not available during our stay due to maintenance/technical issues; however, the positives far exceeded the minor inconveniences. The activities, food options, entertainment, grounds, and again, people, were fantastic and we had an amazing stay. Would definitely repeat the trip!

Bodde her 5 netter i januar 2026

6/10 – Grei

Jeremy

Reiste med familie

8. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Communication regarding booking of a la carte dinners and efficiency at the buffet.

Bodde her 7 netter i desember 2025

2/10 – Forferdelig

Dulce

7. jan. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Sucio y viejo

Bodde her 1 natt i desember 2025

2/10 – Forferdelig

Wesley

Reiste med familie

6. jan. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

First two days the water went out completely for hours. The next two days there was no hot water at all. Very disappointed as we have been here twice before with no issues. The aqua park was shut down altogether. Management did not seem to care. Certainly did not offer any sort of compensation for an expensive ruined vacation. Certainly will never return. Can no longer recommend. Expedia should be ashamed by listing this resort.

Bodde her 4 netter i januar 2026

8/10 – Bra

Genevieve Marie-Jose

Reiste med familie

6. jan. 2026

Likte: Renhold og fasiliteter

Staff was great, resort was a little old but the jungle and animals was amazing, a la carte restaurant was great but the buffet was really not that good.. but we had a great vacation

Bodde her 8 netter i desember 2025

8/10 – Bra

Nadia

5. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

La chambre était bien. Seulement un peux vielliotte: par contre le cheekin et le chekout horrible une attente interminable. Même pas un verre de bienvenu à l’arrivée.

Bodde her 5 netter i desember 2025

10/10 – Utmerket

Harold

5. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff ver y nice and polite. The área and room Super clean. Very good stay Overall. Kids had a lot of fin in the aquapark. We never got bored at the hotel. Night life activities were Very family orientes and Very nice.

Bodde her 8 netter i desember 2025

6/10 – Grei

Jerome Jean

Reiste med familie

4. jan. 2026

Likte: Fasiliteter

Likte ikke: Renhold og overnattingsstedets bygg og tilstand

Foul sewage smell near the hotel room buildings. Food was mediocre at best and hotel staff were not at all helpful. Rules around how to book restaurants were not clear and inconsistent. Hours of opening of buffets and activities kept changing without notice and no staff could explain.

Bodde her 7 netter i desember 2025

10/10 – Utmerket

Selina Eliane

Reiste med familie

3. jan. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great resort ! Great staff! Highly recommend for families! Fun water park & beach access.

Bodde her 7 netter i desember 2025

10/10 – Utmerket

Tamara

Reiste med partner

2. jan. 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Excellent vacation! Great room, comfortable bed, outstanding cleanliness, delicious food and amazing staff. Expedia welcomed us with a bottle of champagne in our room and a message on the bed in flowers. Dinner reservations were made for us every night at a different restaurant. The couples massages were definitely a highlight and the beach was beautiful! I highly recommend this property and booking through Expedia! 10/10. Definitely an experience we will never forget!!!

Bodde her 6 netter i desember 2025

6/10 – Grei

Manuel

Reiste med familie

2. jan. 2026

Likte: Renhold

Deberían automatizar o cambiar su proceso de check in, estuvimos poco más de 2 horas esperando, 25 minutos para el check out

Bodde her 1 natt i desember 2025

4/10 – Dårlig

Robert

Reiste med familie

1. jan. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The room we were in needs renovation. We were in the family eco room and the floor tiles were really gross. The shower stall as well is very run down and water pressure was very poor. Check in and check out process was very disorganized. The buffet needs to be organized differently with physical space between stations. This would help with the constant lines. Food was ok,. The aguapark only had hot dogs. The New Year's festivities only had limited seating that was reserved for VIP. No other seating to enjoy the show. Public bathrooms never seem to lock. The pool needs repair. One positive; staff at the resort are wonderful. Overall I would not recommend especially given the price. This resort is not a good value for your money.

Bodde her 2 netter i desember 2025

2/10 – Forferdelig

Zhongyu

Reiste med familie, Reiste med en gruppe

1. jan. 2026

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

This stay involved serious health and safety issues. We traveled with 4 families and all had food poisoning after eating at the hotel. During the stay, part of the ceiling collapsed in my room. I was moved to another room after negotiating with hotel for 8 hours. After the ceiling fell down, I discovered the room had mold issues, and garbage and debris inside the ceiling. I escalated the issues to hotel manager but no any action from them until I checked out. These conditions made the accommodation unsafe and uninhabitable. Extremely disappointing experience. I would not recommend this property.

Bodde her 7 netter i desember 2025

6/10 – Grei

Wengang

Reiste med familie

31. des. 2025

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

Facilities old and falling apart.

Bodde her 7 netter i desember 2025

4/10 – Dårlig

Jessica

Reiste med familie

30. des. 2025

Likte: Renhold og overnattingsstedets bygg og tilstand

Likte ikke: Fasiliteter

The positive side is the room was a good size for the three of us. There were plenty of towels for showers. The resort was beautiful and the beach was a nice stretch with plenty of beach chairs. The water park was fun. The nature trails are nice and watching the local wildlife was really fun. The negative: The ac quit after the first night and dripped water the whole time so there was a puddle in the room. Things I asked to be fixed were not. The shower the iron… etc. the resort is nice for the most part aside from the sewage smell that is everywhere. They advertise snorkeling in the cenote but snorkeling equipment was not available. They advertise restaurants beyond their buffet but there is no way to make reservations. Period. I was invited to come get a welcome kit with a map and a souvenir but it turned out to be a several hour long sales pitch and a souvenir that you must purchase. The all inclusive aspect is not as appealing as it should have been the restaurants should have been available, the resort advertising should be honest about what you get like stop lying about the fact that you have the ability to get a reservation at a sit down restaurant that isn’t just a buffet. I paid a lot of money to spend a nice holiday there with my family and was disappointed from day 2. The food in the buffet is ok and there is something for everyone but I wasn’t impressed. No chance I’ll recommend this place or return.

Bodde her 7 netter i desember 2025

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