Resorter i Cozumel

«Awesome staff, extremely friendly and helpful, always smiling and going above and beyond to make our stay unforgettable! Guilian and Sara gave us the best massages of our lives!! We’ll be coming back soon for sure! Now that Javier (reception) told us the hotel will be going through some renovations soon and it’ll be ready by next year. Gracias!!»

«Nice hotel with great access to the beach. Nice staff and good location for a beach holiday. Diving centre was good. Hotel is a bit old, but overall good. Can recommend. »

«I år var 6. gang vi overnatter på HOtel Cozumel & Resort. Et bra hotell, sentralt, nær sentrum gåavstand, god mat, og en ypperlig betjening som oppfører seg eksemplarisk overfor gjestene og får dem til å føle seg hjertelig velkomne, nesten hjemme. Bra for dykkere og greit å snorkle ved hotellet. Bra bassengområde.»

«Excelente »

«La habitación muy acogedora y limpia,la decoración muy bonita, el hotel está impecable, la atención del personal me encantó, todas las instalaciones en muy buen estado, solo por mejorar mencionaría el sabor de los alimentos y en el check out no fueron tan amables, ni siquiera nos ayudaron a subir las maletas del auto, y si había personal en la entrada»

«We stayed for 9 nights and there was not a day without some kind of mistake or misunderstanding. The staff is very very polite and friendly, but they lack professionalism and training. Some servers in the restaurants don’t speak very good English, so that can be an area of improvement. The overall impression is that the whole operation is out of tune. Strong management and review of all aspects of operations is recommended. Alila is not on par with the rest of the Mayakoba hotels.»

«The check in was very smooth and thanks to Jose Antonio we got an amazing room with sea view in a quiet corner of the hotel. Our private concierge Daniela Robles did an amazing job in helping us with dinner reservation and reserving sun beds at the beach in the morning. The hotel has the beach on one side and jungle on the other side, so it was really cool to see some of the animals and birds so close. The japanese restaurant was excellent and the sashimi there was super high quality. In ...