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«We have stayed at several all inclusive resorts in the Cancun area. We are a family with elementary aged kids that like activities. We were excited to visit Ava. We loved the room. It was kept very clean and the bed was very comfortable. The food at every restaurant was good and the drinks were also very good. The staff was attentive and fairly quick, everywhere.We also liked the unique activities, like “minute to win it” at digit bar, water aerobics, the obstacle course in the main pool, and ...

«La habitación con presencia de arena en el piso, había fuga de agua en el lavabo y en tubería inferior la cual fue reportada, la piscina sin agua tibia muy fría, bajó considerablemente la atención al huésped en zona alberca, para ser hotel 5 estrellas esta vez dejó mucho que desea»

«Very very nice staff very polite. Clean room, nice beach front resort, very clean garden, clean pool. The only downside was as my husband and I walked in, we were tricked, I mean side tracked into thinking that the lady that was in front of hotel with bellboy was actually checking us in and she mentioned she was going to tell us about the amenities of the resort. And bang! We fell into the 90 minutes conversation about buying into the Sheraton timeshare. We told them we weren’t interested after ...

«Extremely expensive, drinks minimum $25, only 1 restaurant and a snack bar. Food was very expensive as well and not very good with very small portions Many hallways the lighting did not work Several staff members were rude»