4/10 – Dårlig
Jordan
Reiste med partner
18. jan. 2026
The rooms are VERY tired. AC is incredibly noisy, but barely cools the room. we had to sleep with the patio door wide open. Thankfully there was a fairly strong wind coming off the sea. The shower was broken (was however fixed in a timely manner) The thermostat literally fell off the wall, lol. We stayed here because we were diving in Cozumel. It's very important to be well hydrated before your dives. They provided only 2 small bottles of the water wich were never replenished during our 2 night stay. I went to guest services (front desk) at 5:45 AM one morning before we were going to depart to go diving to request some water. THE HOTEL STAFF COULDNT EVEN PROVIDE US WITH BOTTLED, OR FILTERED WATER. I was directed to a weatercooler to fill my bottles, wich was completly empty. Staff refused to refill it! If you need the basic human necessity of water to survive, I highly recommend avoiding this hotel! We struggled to find edible food at the main buffet (my partner was sick both nights after having eaten there, we changed hotels the following day and she was fine after that) The view is great, the snorkeling is great but it stops there. Would never stay here again unless I literally had absolutely no other choice. The beds are rock hard, stained and their fix is to throw a thin foam topper on top of the 30 year old mattresses. We didnt have high hopes for this place to begin with, but it was BAD!
Jordan
Bodde her 2 netter i desember 2025
































