Hoteller i Xpu-Ha

«Staff very friendly, restaurants are very good. But buffet is not great, always the same menu. The rooms are very far from the buffets. Not much happening around the pool, not even tv for the World Cup. Other all inclusive I stayed at have little snack bars around the property and by the pool and always cooked something next to the pool. Not the staff issue, they get five stars»

«Catalonia Royal Tulum was great. Had very friendly and helpful staff. The resort was incredible and so were the restaurants that were included with the all inclusive. I just had a problem with my car rental. I had paid for the full rental up front and for insurance for the vehicle, but upon arrival I was told by Mex Rent a Car that I needed to leave a $5,000 USD deposit for insurance. I found that number to be quiet high and asked for a refund. I ended up getting no help from the employee there ...

«The property was wonderful and the staff was wonderful. Unfortunately, my only complaint is it’s a hour ride from the airport. But that’s no big deal. Absolutely loved our time there. The restaurants were great, even the buffet was great. And of course the pools were wonderful! We were there for a wedding and they did a bang up job making sure everything was perfect!»

«This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!»

«Fantastic resort! Beautiful property, clean rooms, friendly staff, and a relaxing atmosphere. Everything exceeded our expectations. We had a wonderful time and would definitely stay here again!»

«Property was nice. Staff was friendly. This is only my 3rd stay at an all inclusive and sorry to say this one would rank at the bottom. Disappointed when we checked in for a five night stay were told we could only eat at the restaurants 2 of our nights. Not that the reservations were full but we were only allowed 2 dinner meals at their restaurants. The rest would have to be buffets. This was never mentioned anywhere when I booked. Buffets were decent. Ate at the Caribe buffet our last night. ...

«My family and I have been going for years. We love the hotel and all the amenities available. Room service is great. The spa and gym are always great to use. The entertainment and staff are friendly.»

«Nice»

«Good for the price. No elevator.. excellent location»

«A great stay in a clean and comfortable room. I especially loved the convinient location within easy walking distance of all places I wanted to go. It is also good to have a walmart right next door to buy breakfast to eat in the room.»

«Breakfast was delicious. Rooms were clean. Staffs were helpful and nice. Unfortunately, the seaweed overran the entire beach, which wasn't anyone's fault. It's a shame we weren't able to use the free kayaking or swim at the ocean. The swimming pool was a good substitute though. The road is horrendous though, so make sure you drive safely.»

«Rommet med bad var enkelt men rent. Hotellet bærer preg av mangel på vedlikehold. Bassenget våget jeg ikke engang å bruke da det var skittent. Veranda var tilgjengelig men ikke rengjort.»

«Hotel med dårlig stand og meget lytt, slitsomt »

«Très bon accueil mais mauvais point pour le breakfast qui est très peu léger,un café deux tranches de pain 🍞 et un maigre bout de jambon et un serveur sans empathie , dommage»

«Un lugar lindo, limpio y personal atento.»

«Great location, easy check-in, clean, surprisingly quiet, friendly staff»

«La limpieza»

«Nice and helpful staff, the hotel is very near the Riviera and beaches»