Hoteller nær Caleta Chac-hal-al

«Overall everything is awesome. All servers are great, occasionally come across couple buffet food stations where staff looks like they are not super happy to be there. The beach is nice and clean. They also do a good job cleaning and painting everywhere! However, last couple nights the AC was not working well in the room, and the fan was barely working slow... They staff said that the fan speed is fine although it was slower than other rooms by far.»

«We had a lovely time, we received a room upgrade and a delicious welcome drink upon arrival. Check in was quick and easy, the resort was breathtaking when we arrived. The lobby is massive and impressive, we arrived at our room which was beautiful with a giant king sized bed and ocean view. The resort itself is stunning, the pools are huge with plenty of space for everyone to enjoy. The restaurants are all stunning, the food was great as we are vegetarian they tried to accommodate us as best as ...

«Réponse très rapide! Je suggère cet emplacement »

«Fantastic stay. Amazing attention to detail. Food was fantastic. Staff genuinely cared. Loved it»

«Solo me hubiera encantado que me dejaran 4 toallas porque éramos 4 huéspedes no 2 »

«The pool was nice»

«Standard room's need remodeling»

«It is way too big. If you go with a group, they might just move you to any of the 6 or so properties- and they don’t care that you’ll then need to walk 2 miles to your friends area. They didn’t give us our “a-la-cart” reservations so we had to eat the horrible buffet food all the time. We had 6 people -a friend and I each booked ourselves and 2-18 year old girls. Then we wanted to have her and I in one room and the girls in another- in their view that was absolutely NOT POSSIBLE- no idea ...

«I've stayed at other resorts, this has been my favorite experience! The nightly shows were great!»

«Wyjątkowo pięknie położony hotel, prawdziwy raj! Duży wybór śniadań i kajak do dyspozycji. Pokoje bardzo czyste, codziennie sprzątane. Polecam pokoje na parterze ( prywatna plaża i palmy przy tarasie). Przemiła obsługa! Bardzo spokojne i bezpieczne miejsce ( raczej nie dla ludzi z małymi dziećmi i szukajàcych wieczornej rozrywki). Dojazd do hotelu raczej autem»

«自然に囲まれていてとても素晴らしい景色でした。コンシェルジュのマリアナさんが素晴らしい接客でした。レストランは沢山あるけどもう少し美味しいと嬉しいです。»

«Great pool, plenty of shade from the Sun. Excellent lunch buffet poolside.»

«We loved this place. It was great. The room was very clean, the food was delicious and all tge staff was very friendly and helpful.»

«The check in was very smooth and thanks to Jose Antonio we got an amazing room with sea view in a quiet corner of the hotel. Our private concierge Daniela Robles did an amazing job in helping us with dinner reservation and reserving sun beds at the beach in the morning. The hotel has the beach on one side and jungle on the other side, so it was really cool to see some of the animals and birds so close. The japanese restaurant was excellent and the sashimi there was super high quality. In ...

«Not even sure how to review this place. It was a pretty good stay until we got robbed. Had 2 rooms hit in 2 different buildings. It was obviously staff as I don’t know who else would have access to all the rooms. All of our bags were obviously rifled through. The staff didn’t seem too concerned when we told them. Seems like theft is common according to other reviews. Keep all valuables on you the entire time. The buffet was average, restaurants were good. The sargassum was especially bad and the ...