Hoteller nær Caleta Chac-hal-al

«Shower master room BROKE. Bath clogged. Couldn’t take a shower first 2 days. There is no beach 5 min walking distance as offered.»

«Beautiful place to stay! Really loved the pool and was family friendly. The only thing was I wished they had a specific map of where everything was.»

«Instalaciones antiguas »

«It was an incredible holiday! The pools, grounds, rooms and the buffet were so good! Love the bus transport to the mall! Very huge hotel.. get prepared to walk!»

«This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!»

«I love this little town. Been going there for many years and love the hotel. Staff helpful. There is no elevator for those who need one. We were on the 3rd floor which was fine but if you have issues it could be a problem. As I said I love the little town but they are losing their beach. The sargassum seaweed is a real thing and starts in the early April or so and lasts for a while. All of this saddens me but may not go again as it is not pretty and the staff was working continuously to ...

«More comfortable beds. Place was great clean, nice neighborhood quiet. Wonderful area love all the convenience of the place in PA . But definitely needs comfortable mattresses. Loved the host. »

«The property is beautiful and the food and spa were amazing. We upgraded and got access to a special restaurant, the sauna, steam room and hot tub in the spa every day. It was beautiful! Juan and Jose the bellmen were very helpful and Alan at check in was great! Angeles at the buffet was so sweet and the entire staff made sure I had a great birthday!»

«Good»

«The staff was excellent and the whole experience was great. Plan on booking there again next year.»

«We liked it so much that we extended our stay for two nights! Food is diverse and delicious especially for a All Inclusive. Sit down restaurants are very good but you do need to book with time. Staff is so friendly and welcoming! I absolutely love the hotel. Can’t wait to be back next year! I’d have paid for the Premium package if I knew the differences before booking! Is not very clear when you book though Expedia!»

«We booked 2 rooms at the Caribe and upon arrival we found out that it was changed to Colonial without advanced notice. Drinks at the 2 pool bars were watered down (1 in particular served drinks that were sugar laced and flat). Food at the buffets were stale and obviously constantly re-heated with the same selections each day. Rooms were dated . My tv had a cracked screen, flickering lights in the bathroom and USB charging ports did not work with limited outlets. Lawn sprinkler was aimed directly ...

«The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe.»