Hoteller nær Cenote Cristalino

«Hospedarte en el Hotel Esencia es como llegar a tu casa con tu familia, Asi nos hicieron sentir en nuestro 45 aniversario de casados, gracias a todos por lograr que pasemos unas vacaciones inolvidables , gracias a Juan Carlos por sus atenciones»

«The comminication needs to be improved. I had to call to receive instructions. I was told that they had been sent by mail, but the only instructions were about payments. I guess it could be better if you send instruction by Wh App before arriving. The window bathroom was exposed to the street. We had to take a shower with the lights off.»

«we enjoyed our stay. thank you for hardworking people all over the property.»

«The staff was excellent and the whole experience was great. Plan on booking there again next year.»

«I stayed at the Colonial. It was centrally located so that was a benefit. Keep in mind if you have a room facing toward the theatre it can be quite loud during the evening show. I also would not stay on the ground floor again if possible. I was not prepared for the high traffic of other guests late at night who seemed to forget that they were not the only ones staying there. I experienced multiple nights of interrupted sleep well after midnight due to guests yelling, laughing and even one who ...

«Staff for the most part were friendly. If an issue occurred we would have to call more than once to get assistance. But when they arrived were very helpful and accommodating»

«Wow!!! If you are looking to relax in nature this is the place. The hosts and staff were amazing making sure our every need was met including getting a Drs appointment for my son. They would also prepare us meals on request. At night you can enjoy the fire by the cenote with the glowing lights inside the caves. During the day the birds are very entertaining we even spotted a toucan. Honestly we can’t say enough about this heaven on earth. We will definitely be returning next year. »

«Checked all the boxes. Loved the attention to removing seaweed. Service was great!»

«⭐⭐⭐⭐⭐ AN ABSOLUTELY UNFORGETTABLE EXPERIENCE! Where do I even begin?! I've travelled extensively, and Palmaïa is truly one of the most extraordinary places I've ever experienced! My cousin Lyne and I had the absolute time of our lives. Six magical nights that exceeded every expectation! From the breathtaking beach and lush jungle to the incredible plant-based cuisine, cenotes, amazing wildlife with our little monkey friends and beautiful suites, everything was spectacular. Every morning we ...

«Amazing property Great food Spider monk»

«Wyjątkowo pięknie położony hotel, prawdziwy raj! Duży wybór śniadań i kajak do dyspozycji. Pokoje bardzo czyste, codziennie sprzątane. Polecam pokoje na parterze ( prywatna plaża i palmy przy tarasie). Przemiła obsługa! Bardzo spokojne i bezpieczne miejsce ( raczej nie dla ludzi z małymi dziećmi i szukajàcych wieczornej rozrywki). Dojazd do hotelu raczej autem»

«Property was just like it’s advertised. We loved that the location was a bit remote, but had a little beach bar (which allows dogs 🐶🐾) next to it. The manager Tony is very friendly and accommodating. Our housekeeper Norma was great. We enjoyed the pool and the ocean. Only recommendation is to bring bug spray. We had a Great time!»

«Property was nice. Management I do believe was poor. They seem short staffed. Our first few dinners there took forever and service was slow. Owe had an issue with our room. They did rectify it, but refused to upgrade without paying extra.»