Er det tillatt med kjæledyr på Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Nei, kjæledyr er ikke tillatt på dette overnattingsstedet.

Hvor mye koster det å parkere på Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Ubetjent parkering er inkludert på dette overnattingsstedet.

Når kan man sjekke inn på Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Innsjekkingen er fra kl. 15.00 til kl. 23.30.

Når må man sjekke ut på Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Utsjekkingstidspunktet er kl. 12.00.

Tilbyr Hotel Riu Palace Kukulkan - Adults Only - All Inclusive noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. All mat og drikke er inkludert, og aktiviteter innbefatter snorkling, kajakkpadling og mer.

Hvor ligger Hotel Riu Palace Kukulkan - Adults Only - All Inclusive?

Dette hotellet ligger ved stranden i Zona Hotelera og 10 minutters gange unna Kukulcan Plaza kjøpesenter, La Isla kjøpesenter og Hotellsone strender. Iberostar Cancun golfbane ligger 4,1 kilometer unna.

Hotel Riu Palace Kukulkan - Adults Only - All Inclusive: anmeldelser, tilbud og bilder 2026

Q: Har Hotel Riu Palace Kukulkan - Adults Only - All Inclusive basseng?

Ja, dette overnattingsstedet har 4 utendørsbassenger.

10/10 – Utmerket

Verifisert reisende

4. mai 2025

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

Bodde her 7 netter i april 2025

8/10 – Bra

Torunn

14. mars 2025

Likte: Overnattingsstedets bygg og tilstand

Bodde her 7 netter i mars 2025

10/10 – Utmerket

Hazel

14. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

EVERYTHING about our stay there was AMAZING!!!!

Bodde her 5 netter i desember 2025

10/10 – Utmerket

David Ewel

Reiste med partner

14. des. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

I just stayed at the Riu Palace Kukulcan and it was absolutely amazing. The building and the landscaping is beautiful. But what made the stay perfect was the staff. I will definitely go back.

Bodde her 5 netter i desember 2025

8/10 – Bra

Tasha Marie

Reiste med familie

13. des. 2025

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Beautiful property -the infinity pool was wonderful as was our pool waiter. We never had to wait on drinks and he had a great memory. We ate at Pepe’s grill for lunch Best Guacamole/chips!!!!! I wish there were more activities going on. We were at latino a few yrs ago and felt like they had a lot more fit classes and more engaging evening entertainment. Evening restaurants were good. Our favorite was the spring rolls at the Asian restaurant for dinner. Housekeeping and stocking of beverages in room was good. Although I was very surprised how noisy everything is at night for a newer property. I felt like I could hear everything. Overall it was a good trip. Would I go again for that price point, probably not. If you’re looking for a relaxing vacation with a beautiful view this place is for you!

Bodde her 4 netter i desember 2025

10/10 – Utmerket

Heran

Reiste med familie

13. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The room is clean, the sea water is also clean, and the scenery is beautiful. We booked a sea view room, but the hotel gave us the first floor. The hotel's airport shuttle service is not good! Because our flight is late, we can't contact the pick-up person after arriving, As a result, we should have arrived at the hotel at eight o'clock, but we didn't arrive until twelve o'clock at night.

Bodde her 4 netter i desember 2025

8/10 – Bra

Yuriy

12. des. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

The property is pretty new, well maintained. The restaurant choice is awesome and the food is great. The pool areas are somewhat small and can get crowdy. Also the smoking area is somewhat in the center of the pool areas with the smell sometimes reaching the outdoor buffet area.

Bodde her 5 netter i november 2025

10/10 – Utmerket

Nhi

Reiste med partner

12. des. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

We stayed here a couple weeks ago for our honeymoon and it was absolutely amazing. It was both our first time in Mexico and we are so glad we chose hotel riu Kukulkan. The staff were so helpful from the very beginning at check in all the way until we had to check out. The food was delicious, the omelet bar was my favorite for breakfast. Most of our lunches were from Pepe’s food by the pool and that was also good as well. We had dinners at sunakku, the steakhouse, and the elite club restaurant. Everything was absolutely delicious. Sunakku was probably our favorite. My husband had 2 orders of their dumplings because it was so good and I had their spicy curry ramen. That was so good, I’ve thought about it everyday since. The elite club and steakhouse were also really good too. The pools were always kept clean and you basically get to choose which vibe you want. The 2 pools in the middle are definitely for the livelier crowds, especially the one with the swim up bar. We found ourselves on the elite club side most often. It was relaxing and quiet without being boring. They also had cabanas that you could lay beachside on the elite club side. The hotel is located down the street from the mall which was nice, it gave us something to explore if we didn’t feel like staying at the resort. The view from our room was absolutely stunning. We were also given bottle of wine and chocolate covered strawberries since we were there for our anniversary. Overall, I’m so glad we chose this place

Bodde her 5 netter i november 2025

10/10 – Utmerket

Min Suk

11. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

I stayed here from the 2nd to the 7th, and everything about the resort exceeded my expectations. This was my first trip to Cancun, and the experience genuinely made me want to come back again. All the staff were incredibly friendly, and you could really feel that they were trying to make every guest’s stay enjoyable. The room was spacious with a beautiful view, and it was cleaned frequently, which I really appreciated. All the facilities throughout the resort were spotless and very well maintained. The beach was absolutely unreal, and I enjoyed every moment of my stay. It’s not really a complaint, but since I wasn’t part of the elite club, the room didn’t have disposable toothbrushes, slippers, or a duvet (only blankets), which was a small downside. But aside from that, everything else was so great that I’d love to come back again.

Bodde her 5 netter i desember 2025

10/10 – Utmerket

Tennille

Reiste med partner

10. des. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Everything was amazing start to finish.

Bodde her 4 netter i desember 2025

10/10 – Utmerket

César Francisco

Reiste med partner

10. des. 2025

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Excelente atencion de parte del personal y excelentes instalaciones

Bodde her 4 netter i desember 2025

6/10 – Grei

Terence Wayne

10. des. 2025

Likte: Renhold og overnattingsstedets bygg og tilstand

The room I received is not the room I booked second of all the room was on a wing of the resort that didn’t receive any sun at all in the window, no natural sunlight in the room was a real downer. The upgrade to the elite club in my opinion was not worth the up charge service throughout the resort was sketchy only a couple of bright souls stood out. I have to admit the food was very, very good! The resort was exceptionally clean and well maintained. Transportation was the best it’s been they have done some upgrades to their contractor. Location of the resort was fantastic would have liked more quality in terms of toiletries

Bodde her 4 netter i desember 2025

8/10 – Bra

Pat

10. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Clean easy Small resort Nice staff Good beach Good food Dislike lack of poolside creativity for entertainment It was same everyday ir nothing!!??

Bodde her 7 netter i november 2025

10/10 – Utmerket

Bouala

Reiste med partner, Reiste med familie

10. des. 2025

Breakfast was fresh every morning and the staff are very nice and friendly. The room was very nice and clean. The balcony was nice.

4/10 – Dårlig

John

Reiste med familie

10. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Likte ikke: Personale og service

“Riu Palace Kukulkan is a beautiful property with excellent staff except for one alarming exception: the hotel manager. Her behavior was shockingly unprofessional and completely unacceptable for someone in a leadership position at a luxury resort. What should have been a minor, private, and easily manageable situation turned into an ordeal due entirely to her lack of professionalism, discretion, and basic respect. Instead of handling the matter calmly and confidentially, she chose to escalate it publicly, treating us with a level of rudeness, hostility, and cultural insensitivity that no guest should ever face. Her attitude came across as discriminatory and targeted, something I never expected to encounter in a resort of this category. Her conduct didn’t stop there. She repeatedly harassed us by phone early in the morning, pressuring us to leave the room hours before our Elite Club check-out time. Even though our package clearly states a 1:00 pm checkout, she began calling around 10:00 am demanding that we vacate immediately. This was not only disrespectful but a direct violation of the hotel’s own policies. It felt like an abuse of authority, bordering on intimidation. The rest of the staff were outstanding, proving that the issue is not the hotel itself, but specifically the manager who currently leads it. Her behavior is a serious liability to the reputation of the Riu brand. No luxury hotel should tolerate a manager who mistreats guests and mishandles situations.

Bodde her 4 netter i desember 2025

4/10 – Dårlig

Martha

9. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The room was a highlight, impeccably clean and truly amazing! We also appreciated the fantastic service at the bar. Sadly, the restaurants were a different story. The servers were rude and inattentive, creating a very negative experience. As a young Latino couple, we felt a distinct difference in how we were treated compared to American guests, which was upsetting

Bodde her 6 netter i desember 2025

10/10 – Utmerket

german

8. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Friendly employee and cleanliness

Bodde her 5 netter i november 2025

10/10 – Utmerket

IGOR

8. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The room was always kept in very good condition.

Bodde her 6 netter i november 2025

6/10 – Grei

Carmen Delores

8. des. 2025

I will start this review by stating I always stay at the St Regis in Playa del Carmen, therefore, my standards are really high. This resort was clean and I would say was an average resort. The in room bathtub was enjoyable, however, the bed was really uncomfortable and the 5 nights I slept in it, I could feel the springs/coils while lying down. There was no comforter on the bed in the room. The restaurants on the resort were sufficient, however, I left the resort three times to go to RosaNegra, Fred’s Seafood, and Navios. This resort was too loud and had way too much partying going on for me. I usually enjoy a peaceful, relaxing stay. This resort really loud until the wee hours in the morning. It was a change for me, but one I did not like.

Bodde her 5 netter i november 2025

10/10 – Utmerket

Eloir

Reiste med partner

7. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Todo estuvo al 100%, limpieza impecable, personal amable, recomendado 100%

Bodde her 3 netter i desember 2025

10/10 – Utmerket

Nokeo

Reiste med familie, Reiste med en gruppe

7. des. 2025

Likte: Renhold og overnattingsstedets bygg og tilstand

Convenience location, friendly staffs, facilities are clean, timely check in and out.

Bodde her 4 netter i desember 2025

10/10 – Utmerket

Meung og Largo

7. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Nice clean room, staff very polite and food are good. We love it.

Bodde her 4 netter i desember 2025

10/10 – Utmerket

Bojoura

4. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Beleefd personeel, heel schoon op het resort en in de kamer, zeer gevarieerd eten met verschillende restaurants om uit te kiezen. Heerlijk hotel! Ook de mogelijkheid tot het bezoeken van feesten bij een ander RIU hotel met gratis transfer.

Bodde her 7 netter i november 2025

4/10 – Dårlig

Thipouthay

Reiste med familie, Reiste med en gruppe

4. des. 2025

Likte: Renhold og overnattingsstedets bygg og tilstand

My front clerk was rude. However, other front clerks were attentive. Amazing housekeeping and cleaning staff on the resort! It’s spotless. Mediocre food even in the high end restaurants. We had elite, got top shelf alcohol. Be sure to take 1s & 5s to tip!!! It goes a long way. Pepe’s food was basic and the same thing every day and the staff there weren’t friendly and were pouting the entire time. The breakfast buffet was the best part for me!! All of the servers there were absolutely amazing. The lunch and dinner had a large selection, but was still OK. This is not a party hotel. You will need to take a taxi to the other party events or other excursions. The 850 credit doesn’t go towards one service it’s split amongst the other services so you’re basically paying for everything anyway. We did not even use it. The rock show was super cool, I loved it. Bell hoppers were great as well! Room service was quick but it isn’t available 24.7 and it had a small selection. I probably wouldn’t return here, but stay wasn’t horrible I’ll experience other resorts next time! View was unbelievable ! I had the ocean front top floor. Best part of my stay was the waiting staff, without them my stay wouldn’t be as enjoyable..

Bodde her 3 netter i november 2025

10/10 – Utmerket

Mariana

4. des. 2025

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Clean room,amazing staff,great stay!

Bodde her 3 netter i desember 2025

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