Hoteller i Punta Sam

«This was our first time at an Excellence and we would definitely come back. The property was beautiful, the pool, restaurants and bars did not disappoint. The best part though was the exceptional service and hospitality of the staff! We stayed in a two level terrace with private pool, though the space was very nice, the pool was not heated so we didn’t use. We did love the large lounger on the terrace and even took an afternoon nap out there. Many restaurants to choice from all were great except ...

«The hotel itself is very good; however, the music becomes extremely loud from 10 a.m., especially in the pool area. Music is also played in other areas, but it is drowned out by the pool music, turning it all into noise when multiple songs are playing at the same time. There are a lot of families with children, which leads to a lot of shouting and screaming in the restaurants. This makes it unsuitable for those who want to dine in a calm and quiet environment.»

«Fantastisk hotell med et stort utvalg restauranter, barer, strand og flere basseng.»

«Bathroom wasn’t clean staff so tired so busy main pool water not clean food was very very low quality very bad food buffet so dirty»

«Fantastisk opphold! »

«Superbe endroit avec paysage magnifique sur la mer. Tout le personnel du resort est très chaleureux. Alberto de l'équipe Entertainment a été particulièrement gentil avec nous et Lili au World Café nous a donné un service impeccable tous les jours. Il y a plusieurs piscines selon si vous voulez plus ou moins d'action autour de vous et une section jeux d'eau pour les enfants très bien pour les familles. Je recommande ce resort sans hésitation!»

«Everything is good on that place , food , people , pool , the way they treat you is good love it . I will be coming back for sure thanks»

«Helt absolutt topp 5 stjerner natt spesielt helt utrolig »

«Everything was fine more or less. Liked the place service needs to improve »

«Property was fine. Room was clean and spacious. Not enough pool chairs, reservations at all restaurants are a MUST before you arrive or you will not get a table. Tipping is very much expected after each transaction you have to sign a bill after each drink or food order made (even if you get the all-inclusive package) which is annoying. We observed many frustrated guests during our stay arguing with staff (front desk, restaurants). For the amount of money I paid in comparison to other resorts ...

«Great staff, beautiful property!»

«Resort very clean, nice and all staff worked very hard. Our door lock malfunctioned a few times during our stay and I didn’t love that the king bed had a split mattress but no other complaints.»

«It’s was fun not satisfied with food and drinks»

«Tok lang tid med check-in, lang kø, kun to ansatte som tok hånd om innsjekking. Fikk rommet 45min senere enn antatt tid. Men personalet var veldig hyggelige. Mye bra fasiliteter og aktiviteter for store og små. Godt utvalg av mat. Veldig sentralt. Fin strand og bassenger»