Hoteller i Puerto Morelos

«Traveled with three families with kids ages 4-7. The place was great: pools were awesome, food was better than expected. Staff was all around outstanding. Sometimes when busy was hard to get a sun chair, and dinner reservation system was a bit wonky, but we got everything we needed. Water slides and lazy river and kids clubs were major pluses. Beach is so-so compared with some others, but pools were great. Strong value for money. »

«Clean room and great staff»

«Desde nuestra llegada, todos los anfitriones fueron muy amables y atentos.»

«A really great resort. Everything you want and some more. Highly recommended »

«Great»

«We stayed 4 nights and loved the experience. The hotel is beautifully located directly on the beach, hidden away in the jungle. Staff is polite and not too pushy, serving both great entertainment and drinks. The Rita Taco is only open for lunch, which must be the biggest downside on this hotel as it is the supreme food source. The two themed restaurants (Italian and Asian Fusion) are ok, the Italian the least tasteful. Rooms are good size for our stay, and we loved the proximity to the beach, ...

«The pool area is great. Air-conditioning worked great. The employee very helpful and friendly. The grounds inside the fencing beautiful. The view of the ocean and the jungle breath taking. »

«Our stay here was nothing short of life-changing. We came as a grieving family after losing my father, simply hoping for peace and some healing. What we experienced went far beyond that. Through the care, presence, and thoughtfully guided ceremonies by Irina and Mark, we found not only healing but clarity, connection, and a renewed sense of purpose. The space itself is magical—waking up to the sounds of the jungle, watching the sunrise from bed, walking to a hidden cenote that feels like it ...

«I don’t have any complaints we had a great time, the staff are amazing. »

«We had a great stay for spring break. Rooms were clean and updated. Spa was great like usual. All waiters and bar tenders were very friendly and helpful.»

«Rooms are clean and well maintained. Staff is always accommodating and make sure you feel welcomed. My family loves this resort and this was our 6th visit here. As always we had a fantastic time and my kids loved all the food options.»

«I love my stay here. I would definitely come back. It was very much kids friendly and the staff was amazing.»

«From the moment we booked to the time we checked out, the Mamma Loo staff was in constant communication with us. They let me know about prices outside the stay rates beforehand, they helped me arrange a welcome bouquet for my girlfriend, arranged for us to have a grill dinner and took breakfast all the way to our kuchil ( that’s how you say space/home in mayan). Bathroom was clean, dinning area was tidy and the room was nice and comfortable. My girlfriend loved this, she said “ we should do this ...

«Yes»

«The apartment was very clean upon arrival, checkin was easy, (keys in a lock box). Lots to see and do everything within walking distance. The beach 5 min walk and a large grocery also 5 min away. If you have mobilty issues this place has 34 steps to walk up to get in. There was no housekeeping and no broom to sweep up all the fallen palapa grass from the roof of the apt which seems to fall daily.»

«Great hotel in a close location to everything. »

«They truly made my birthday week unforgettable. Every single employee was incredibly helpful and hospitable. From room service to guest services, entertainment, housekeeping, front desk, and all the restaurants—everyone went above and beyond. A special thank you for the birthday cake in my room and the beautiful dinner at Blue Moon Restaurant. It meant so much and made my celebration even more special.»

«Louis was amazing and always made sure to go above and beyond when cleaning my room! Loved him. The curtains had a horrible smell at first but once they were changed - all was good. »