Mercure Hotel Amsterdam West

Property class: 4

Choose dates to view prices

Consider a stay at Mercure Hotel Amsterdam West and take advantage of a terrace, a coffee shop/cafe and a garden. The on-site French cuisine restaurant, At West, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
The current price is 1 162 kr
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Single Room, 1 Single Bed

A hotel room with a large bed, two bedside tables with lamps, a chair, and a cityscape painting on the wall.

Standard Single Room, 1 Single Bed

  • Sleeps 1
  • 1 Single Bed
  • Free wired internet

View all photos for Superior Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a lamp, and a painting on the wall.

Superior Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a chair, and a cityscape painting on the wall.

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Non Smoking

A hotel room with two beds, a nightstand with a lamp, a table, and a large window with sheer curtains.

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • Garden view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a wall-mounted artwork.

Superior Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the area

Located in Nieuw-West neighbourhood, Mercure Hotel Amsterdam West is connected to a railway/underground station. Van Gogh Museum and Rijksmuseum are cultural highlights, and travellers looking to shop may want to visit The 9 Streets and Flower Market. Looking to enjoy an event or a game? See what's going on at Ziggo Dome or Johan Cruyff Arena. Visit our Amsterdam travel guide
Map
Oude Haagseweg 20, Amsterdam, 1066 BW

What's nearby

  • A cherry blossom tree with white flowers.
    Amsterdamse Bos
    15 min walk - 1.1 km
  • Nieuwe Meer
    1 min walk - 0.2 km
  • De Overlanden
    1 min walk - 0.2 km
  • Golfbaan Sloten
    18 min walk - 1.6 km
  • Sportpark Riekerhaven
    1 min drive - 2.3 km

Getting around

  • Amsterdam Lelylaan Station
    5 min drive
  • Louwesweg Stop
    19 min walk
  • Schiphol Airport (AMS)
    16 min drive

Restaurants

  • Corendon City Hotel Amsterdam
    4 min drive
  • Noah Lieven
    5 min drive
  • Eetcafé Match
    20 min walk
  • Later aan 't Water
    8 min drive
  • De Diamant
    6 min drive

About this property

Mercure Hotel Amsterdam West

  • Upscale hotel near Vondelpark
  • At Mercure Hotel Amsterdam West, you can look forward to a terrace, a coffee shop/cafe and a garden. The on-site French cuisine restaurant, At West, offers breakfast, lunch, dinner and al fresco dining. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), bike hire and self-parking (surcharge)
    • An electric car charging station, tour/ticket information and a 24-hour front desk
    • Smoke-free property, a computer station and meeting rooms
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 152 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and showers
    • LED TVs with digital channels
    • Fridges, free infant beds and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Secured, uncovered parking on site (EUR 29.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • At West

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Built in 1978
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in fee: EUR 30.00

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 40.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per stay
  • An effective city/local tax rate of 12.50 per cent will be charged
  • Service fee: EUR 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 25 per person
  • Uncovered self-parking fee: EUR 29.50 per day
  • Early check-in fee: EUR 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Frequently asked questions

Is Mercure Hotel Amsterdam West pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Mercure Hotel Amsterdam West?

As of 19 Sep 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Amsterdam West on 27 Sep 2026 start from 1 162 kr, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Hotel Amsterdam West?

Self-parking is available for EUR 29.50 per day.

What time is check-in at Mercure Hotel Amsterdam West?

Check-in start time: 2:00 PM; check-in end time: anytime. Early check-in is available for a fee of EUR 30.00 (subject to availability).

What time is check-out at Mercure Hotel Amsterdam West?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Mercure Hotel Amsterdam West located?

Located in Nieuw-West, this hotel is 0.7 mi (1.2 km) from Amsterdamse Bos and 2.7 mi (4.3 km) from Vondelpark. Sloterpark and Olympic Stadium are also within 3 miles (5 km). Louwesweg Stop is 19 minutes by foot and Laan v.Vlaanderen Stop is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hotel Amsterdam West Reviews

8.2

Very good

8.6

Cleanliness

7.0

Location

8.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 348 out of 1001 reviews
Rating 8 - Good. 430 out of 1001 reviews
Rating 6 - Okay. 150 out of 1001 reviews
Rating 4 - Poor. 43 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
First thing to know - there is no shuttle. They advertise as having a shuttle, but they don’t. There is a public bus about half a kilometre away that goes to the airport. The restaurant was amazing! Unfortunately also loosing stars because the shower floods the bathroom. I tried adjusting the shower head to as close to the end as possible and the floor was still completely covered.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room,enjoyable breakfast,kind staff
Cute space,very clean ,I enjoyed my privilege room
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Room was nice staff really friendly and helpful we ate in Restaurant few times also had breakfast could not fault the food was lovely did not use gym facilities
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay. Very clean. Comfortable. Friendly staff.
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic. Lots of room and excellent staff
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Staff and hotel were good.
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind and welcoming, especially the Italian girl who greeted me at breakfast with great courtesy. The room was comfortable, although a bit on the cooler side. I also used the gym: it’s small, but well equipped for the space available. Overall, a very pleasant stay — I would definitely recommend this hotel.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well placed at the Airport and to the Sports Center (where we were at). Absolute perfect Service and Assistance.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service, amazing food and comfortable accommodations. I highly recommend.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable cost- good room - easy bus accessability
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Staff & service, amenities
Our stay was good, the rooms were really small and the hotel itself is outdated. Our shower head was broken and had mould in it. The beds were comfortable. The hotel is about a 10 minute walk to the bus stop which takes you into the main town which was good. Overall you can find a better hotel for a similar price.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Liked: Staff & service
Decent property, close to the airport, foul smell in the lift when we arrived that was eventually taken care off. Not bad for a quick stay.
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
A little far away from Amsterdam Center. Nice hotel. Clean rooms. Good restaurant. Bike rentals should be tried (a little expensive).
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant facilities & location near bus stop

Really enjoyed our stay, was clean and staff were super helpful and couldn’t do enough for us all. Food in the restaurant and for breakfast was brilliant and we were very relaxed. Only thing was that, that was no baby changing unit considering you advertised that child are free. Near a bus stop too so very easy to get to anywhere- would recommend.
Stayed 5 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was priced at a decent value for Amsterdam prices. The conditions of the facility were pristine. If you’re looking for a quiet stay, this place is perfect for you. We wanted to go downtown frequently and the transit time took a lot out of our days. Overall great facility, just a little out of the way.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We missed the elevator but maybe we missed it ourselves and just didn’t see it, great staff and good location being close to airport.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a good hotel to stay at. Bus stop is not far away and a mini market right outside. Great breakfast selection. Dinner selection not too much. Good drinks at the bar. Staff were generally helpful. Our heat didn't work in our bedroom and they were doing construction in the hallways.
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Staff & service

Nice stay, despite list reservation

The hotel had no reservation for us when we arrived to check in, even though we made the reservation through Hotels.com several months earlier, and had even communicated with them through the app. The front desk people were very nice about it when I showed them my reservation on my phone, and got us a room of the same type and for cheaper than we had booked it for. However, there was another mistake later as our keys stopped working after two nights, even though we were staying for a third night which had been booked seperately by the tour company we were going with. I had communicated with them about this at the time of making the reservation, and again at check-in two days before. But again they quickly rectified the situation and we were able to stay in the same room. Otherwise, the hotel was pleasant, albeit a little out of the way if you don't have a car. But we took the bus 369 and transferred to tram 2 to get into central Amsterdam.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. A little bit far out for me but this didn’t take anything away from my stay.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. One bus line that takes you from the airport, to the hotel, and the city centre.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, far from the city centre, but with good transport links.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wide selection of breakfast items
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place.
Stayed 4 nights in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The listing advertises a shuttle, however there is not one available. This left us with the option for a bus or taxi. As my mother is limited in mobility, we paid for the taxi from the airport for the 7 minute drive - it was €38. The hotel staff said this is normal and we should take the bus. The listing needs to be updated.
Stayed 1 night in May 2026