Serenity Day Spa and Gifts

Perfekt plassering hvor du kan gå til mange av de populære stedene samtidig som området rundt hotellet var rolig. Rommet luktet svært fuktig og det var veldig lytt da det kun skilte en gammel dør mellom senga og uteområdet.

Koselig hotell med fint men litt slitt rom. Ingen aircondition, kun vifte, men temperaturen på rommet var likevel fin. Veldig koselig personale, fin beliggenhet og gangavstand til det meste.

During our recent stay, my family and I encountered several significant issues. The air conditioning unit was inoperable, leading to an uncomfortably high indoor temperature that surpassed the external temperature. Furthermore, all windows were sealed, preventing any natural ventilation. We also noted the presence of multiple ants and two sizable cockroaches within the room. Upon reviewing previous guest feedback, it appears that similar concerns were raised two months prior, at which time assurances of corrective action were provided. Regrettably, these issues remained unresolved during our visit. Despite these challenges, the property's location is highly advantageous, offering convenient access to the canal and Bourbon Street, both within a 7 to 10-minute walk. Additionally, a hop-on hop-off tour stop is located just a 5-minute walk away. The interior decor and appliances were modern and well-maintained. Should these issues be addressed and resolved, I would certainly consider returning to this establishment.