Hoteller i Punta Sam

«Our stay at Excellence was truly amazing. We booked a room with a rooftop pool, and it was absolutely stunning—such a unique and relaxing experience. The staff throughout the resort were incredibly friendly and welcoming, which made our trip even more enjoyable. One area that could use improvement is the sports bar. With only two staff members serving, the service was understandably slow. It would definitely benefit from additional staffing. We also noticed that our rooftop pool had a dark ring ...

«The hotel itself is very good; however, the music becomes extremely loud from 10 a.m., especially in the pool area. Music is also played in other areas, but it is drowned out by the pool music, turning it all into noise when multiple songs are playing at the same time. There are a lot of families with children, which leads to a lot of shouting and screaming in the restaurants. This makes it unsuitable for those who want to dine in a calm and quiet environment.»

«Fantastisk hotell med et stort utvalg restauranter, barer, strand og flere basseng.»

«Bathroom wasn’t clean staff so tired so busy main pool water not clean food was very very low quality very bad food buffet so dirty»

«Fantastisk opphold! »

«Superbe endroit avec paysage magnifique sur la mer. Tout le personnel du resort est très chaleureux. Alberto de l'équipe Entertainment a été particulièrement gentil avec nous et Lili au World Café nous a donné un service impeccable tous les jours. Il y a plusieurs piscines selon si vous voulez plus ou moins d'action autour de vous et une section jeux d'eau pour les enfants très bien pour les familles. Je recommande ce resort sans hésitation!»

«Everything is good on that place , food , people , pool , the way they treat you is good love it . I will be coming back for sure thanks»

«Helt absolutt topp 5 stjerner natt spesielt helt utrolig »

«Everything was fine more or less. Liked the place service needs to improve »

«Property was fine. Room was clean and spacious. Not enough pool chairs, reservations at all restaurants are a MUST before you arrive or you will not get a table. Tipping is very much expected after each transaction you have to sign a bill after each drink or food order made (even if you get the all-inclusive package) which is annoying. We observed many frustrated guests during our stay arguing with staff (front desk, restaurants). For the amount of money I paid in comparison to other resorts ...

«Great staff, beautiful property!»

«Everything is great»

«Check in was a little messy as it was first time booking an all inclusive, we had two rooms booked both were under my name as the “rules” said the cardholder must match the guest check in, well you can’t have two rooms under the same person there, so we had to get Expedia to change things delayed my friend getting into her Room by two hours but the front desk agent was amazing, I probably would have been a mess if it wasn’t for her. She made our anniversary and my friends birthday weekend ...

«Tok lang tid med check-in, lang kø, kun to ansatte som tok hånd om innsjekking. Fikk rommet 45min senere enn antatt tid. Men personalet var veldig hyggelige. Mye bra fasiliteter og aktiviteter for store og små. Godt utvalg av mat. Veldig sentralt. Fin strand og bassenger»