Rating Details:
The property manager was very unhelpful.
The vacation rental was spotless.
I was happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Let me start by saying we love Margaritaville. Stayed there before. The house was overall very good. First, the communicaiton from Casiola was bad. I could not open the emails. Finally was able to sign the form but found out minutes before getting there that we did not have access to the Resort pool. did not indicate that. Just wondering why all that information was not given to me immediately. Unless it was in the emails I could not open. Secondly, we were given the wrong code. Took us almost an hour to get into the house. Once we were finally in, the CS Rep thought we were in the wrong house. Gave us a bit of a panic. So it was not a good start seeing as though we got there very late due to flight and then had to be stranded outside house for over an hour. Third, we had NO TOILET paper!! The communicaiton said on the list we would be provide with 2 rolls. So someone had to run to the store after we finally got in. Almost everything past that point went smoothly. But I will probably not go rhough either or Casiola again because of that experience.