6/10 – Grei
Chantille
18. juni 2024
Likte: Renhold
Likte ikke: Personale og service
Recently stayed for 10 nights. The room was ok however could have been cleaner. There were bugs in our room (ants and earwigs). My main complaint would be housekeeping. On checkin we were provided with hotel info that states “light housekeeping” would be done mon-fri. We checked in on a Monday and had housekeeping Tuesday morning however no one was back in our room for the rest of the week. When I questioned the front desk they just said “this is a true extended stay and housekeeping is once a week”. I did not care about the bed being made or changed but every day I would have to go to the front desk to ask for new towels, toilet paper and when asked if I could have new garbage bags as ours were all over flowing they said they had none to offer me. Strangely enough we then had house keeping Monday Tuesday and Wednesday before checking out on Thursday. We paid a significant amount for a stay which I know may have been because of increase prices for CMA fest week however I did expect better service. In saying that all of the staff I encountered did seem very friendly.
Chantille
Bodde her 10 netter i juni 2024