Terrasse/patio

Anmeldelser av Metropole Suites South Beach

4 out of 5
Metropole Suites South Beach
635 Collins Avenue, Miami Beach, FL

Anmeldelser

7,2

Bra

Rangering på 10 − Utmerket. 319 av totalt 1007 anmeldelser." "
Rangering på 8 − Bra. 303 av totalt 1007 anmeldelser." "
Rangering på 6 − Grei. 166 av totalt 1007 anmeldelser." "
Rangering på 4 − Dårlig. 84 av totalt 1007 anmeldelser." "
Rangering på 2 − Forferdelig. 135 av totalt 1007 anmeldelser." "

7,6/10

Renhold

7,8/10

Personale og service

7,2/10

Fasiliteter

7,0/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Henrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2019
Svar fra TM, Guest Relations den 15. feb. 2019
Hi Henrik. We appreciate your fantastic star rating! It would be our pleasure to host you again for another stay.

8/10 – Bra

Tom

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Verifisert reisende

Likte: Personale og service og romkomfort

8/10 – Bra

Fredrik og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt og rimelig hotell av god kvalitet
Flott sentralt hotell med nærhet til ALT på south beach. Hotellet har gode senger, ovn, kjøleskap og ikke minst en helt ypperlig beliggenhet. Veldig fornøyd.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Tom

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

6/10 – Grei

Grete og Oslo

Likte: Personale og service og romkomfort
Flott beliggenhet, litt bråkete.
Litt bråkete, dørene lukket seg ikke skikkelig så de som gikk i gangen kunne like gjerne stått inne på rommet for man kunne høre de godt. Litt vimsete person i resepsjonen, men veldig hyggelig. Valet parking funket ok, men måtte kjøre bilen dit selv.. Bra beliggenhet, spesielt for unge folk som vil feste, men også nært stranden. Alt i alt bra, fint rom.
Svar fra Katrine den 7. des. 2014
We value all of our guests feedback! We are grateful to have gotten yours Grete!! I am sorry that you experienced noise while you were here. I see that you were content with the location of our property. We are located in the heart of SoBe, blocks from all the action. We hope to see you again soon!

2/10 – Forferdelig

Christopher

Reiste med familie og små barn, Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I rented a suite for two days. Shower never worked properly they had maintenance fix it with wrong shower handle on the fly water barley dripped out. Tvs did not work at all lines through them. Ac worked but barely. Everything is beat up in the unit scraped my foot on the flooring that is comming lose in the bedroom. Things may look nice in pictures it is not. We hsd room 415. But we should of definitely stayed at a different property for the price that we paid 1300 for two nights. The fat Tuesdays thst is attached to the hotel the staff is rude and disrespectful im not a local i came for a cruise and stayed to visit your beautiful city but probably will never come back as every where i went i was treated bad because they think im here for spring break.
Bodde her 2 netter i mars 2024
Svar fra TM, Guest Relations den 28. mars 2024
We're disappointed to know you had such challenges during your time with us, Christopher. We will take your comments into consideration as we continually work to improve our guests’ experience. March can be challenging on South Beach with Spring Breakers from around the country and the restrictions from the City officials. We hope you will consider staying with us again in the future, perhaps during the Summer, where we can improve your stay.

10/10 – Utmerket

Jean

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay!
Bodde her 2 netter i mars 2024
Svar fra TM, Guest Relations den 28. mars 2024
We're happy to know that you had a great stay, Jean! We hope you will consider us again when you are back in Miami Beach.

10/10 – Utmerket

Kayla

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was nice and it was conveniently located within walking distance of many places to eat and shop. Little noisy but it was also spring break so it was to be expected.
Bodde her 2 netter i mars 2024
Svar fra TM, Guest Relations den 28. mars 2024
Hi Kayla, thank you for your excellent review! Our staff is attentive and happy to assist. We appreciate your understanding and hope you will visit us again when you are back in Miami.

10/10 – Utmerket

Sharie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was good. I did not get my deposit back it’s been a week already we even cleaned up the room so house keeping didn’t have to do much before check out I just want my deposit
Bodde her 3 netter i mars 2024
Svar fra TM, Guest Relations den 21. mars 2024
Hi Sharie! We are happy to know that your stay went well. I show the incidental hold was released the day after you checked out, so your financial institution will determine how soon it is released from your pending charges. Please keep in mind it was not a charge, so you will not see a refund. We hope you will visit us again when you are back in Miami Beach.

10/10 – Utmerket

maisha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent staff & customer service
Bodde her 4 netter i mars 2024
Svar fra TM, Guest Relations den 21. mars 2024
Hi Maisha, we are happy that our staff provided such attentive service. Thank you for your excellent review and we hope you will consider us again soon!

10/10 – Utmerket

Neymar

Likte: Personale og service og overnattingsstedets bygg og tilstand
Best price clean and quiet
Bodde her 1 natt i februar 2024
Svar fra TM, Guest Relations den 21. mars 2024
Thank you for sharing your wonderful feedback, Neymar! We were happy to provide a comfortable stay in the lively South Beach. We welcome you to stay with us again soon.

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
La cocina en la habitacion
Bodde her 1 natt i mars 2024
Svar fra TM, Guest Relations den 21. mars 2024
Hi Jorge, thank you for your excellent feedback! We're happy you liked our full kitchen with a mini-fridge, stovetop, microwave, coffee maker, and a toaster. Dishware and cookware included. We hope to host you again soon.

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Metropole exceeded my expectations in every regard. The staff was very accomodating and the room was very nice. I really enjoyed the great location with South Beach only being a few steps away.
Bodde her 1 natt i februar 2024
Svar fra TM, Guest Relations den 6. mars 2024
Thank you for joining us here in Miami Beach for a fun-filled visit, Mark! It would be our absolute pleasure to host you again soon.

10/10 – Utmerket

R

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very friendly
Bodde her 1 natt i februar 2024
Svar fra TM, Guest Relations den 1. mars 2024
Hi R, thank you for your review. We are happy to hear that our staff provided friendly service to make your stay more comfortable. We welcome you to join us again in the future.

8/10 – Bra

Destiny

Likte: Fasiliteter
Great had fun
Bodde her 4 netter i februar 2024
Svar fra TM, Guest Relations den 1. mars 2024
Hello Destiny, thank you for a great review! We're happy you had fun and hope to have you join us again soon.

6/10 – Grei

Suzana

Bodde her 12 netter i januar 2024
Svar fra TM, Guest Relations den 21. feb. 2024
Thank you for sharing your rating, Suzana. We look forward to hosting you again where we can make it a 5/5 stay.

10/10 – Utmerket

Alexandre

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice
Bodde her 2 netter i januar 2024
Svar fra TM, Guest Relations den 21. feb. 2024
Thank you for your great feedback, Alexandre! We’re glad to have met all of your expectations for a perfect stay.

10/10 – Utmerket

Alexandre

Likte: Renhold og overnattingsstedets bygg og tilstand
Nice
Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 21. feb. 2024
Hi Alexandre, we appreciate your fantastic rating! It would be our pleasure to host you again in the future.

2/10 – Forferdelig

Naomi

Likte: Personale og service
Bodde her 3 netter i februar 2024
Svar fra TM, Guest Relations den 21. feb. 2024
We’re disappointed to learn that you did not have a better stay, Naomi. We strive for guest satisfaction, but it seems we fell short this time around. Please consider us again, so we can make things right.

10/10 – Utmerket

Michelle og Paris

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The receptionist Hyna was amazing. Very friendly and accommodating. The staff overall were great. The location was perfect. Close to beach and shopping. Yes the bed heads were old and peeling if you care about such things. The two bedroom units were perfect for us. We would definitely stay there again
Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 7. feb. 2024
Hi Michelle, thank you for your thoughtful review! We are glad to know that you enjoyed our exceptional staff service and perfect location. It would be our pleasure to host you again when you are back in Miami.

8/10 – Bra

Shannalee

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
You get what you pay for. It’s cheap and walkable to everything. It’s not very quiet.. we had a room next to the street and you can hear EVERYTHING. The elevator felt like it was going to break. The housekeeping didn’t speak English so I had to try and explain to them that I needed toilet paper… There was a cockroach in the bathroom. No hand soap for the bathroom or kitchen…. I didn’t mind staying here even though my review sounds like I did. If this hotel wasn’t conveniently near the beach, shops and restaurants I would say not to stay here. But if you’re looking for a cheap place to stay this is a good option.
Bodde her 3 netter i januar 2024
Svar fra TM, Guest Relations den 31. jan. 2024
Thanks for your feedback, Shannalee.

10/10 – Utmerket

carla

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing ! Clean , excelente location , very nice staff, perfect!
Bodde her 4 netter i januar 2024
Svar fra TM, Guest Relations den 31. jan. 2024
Hi Carla, thank you for sharing your experience with us! It's nice to know that our staff provided great service and our location was excellent. We welcome you to stay with us again for a future stay.

4/10 – Dårlig

Jocelyn

Bodde her 2 netter i januar 2024
Svar fra TM, Guest Relations den 20. mars 2024
We're disappointed you did not have a better stay, Jocelyn. We hope you will consider us again, where we can make things right.

4/10 – Dårlig

Darshna og Malden

Reiste med familie og små barn
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I'm a breastfeeding mother, and needed a place with a full size fridge so I can store my frozen milk and freeze ice packs. I searched a lot and this was one of the place that came up. I called them twice before booking and twice after booking to make sure I will have a refrigerator in my suite. We checked in at 1 am and my room only had a wine fridge- not even a mini fridge. I asked the front desk and they said they can move me the next day. Ok. Things happen and at least they are willing to fix it. The next day they told me they are totally booked and they can't move me. I checked, they had vacancy, 6 units available. But no, they won't move me to a suite where I can access a refrigerator. The manager said they'll figure out "something", replaced my cooler with a mini fridge where the freezer was only good enough to fit my ice pack. It took 3 days to freeze my ice pack and by day two over half of my frozen milk had thawed. They at least let me store the rest in their communal refrigerator. They didn't want to go through the inconvenience of cleaning an extra room, so I had to be inconvenienced for a 5-day long stay. I'm cursing the day I decided to book this hotel. CRAPPY wifi. Small, musty rooms with loud AC and sticky floors. Kitchen didn't even have paper or dish towels, all pans were nonstick and completely scratched. Shower stall so tiny it flooded the bathroom everytime we showered. I don't know why it is listed as a 4-star hotel, it's a 3-star if I'm being overly
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Felipe

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 1. feb. 2024
Your top score makes our day, Felipe! We hope to host you again soon.

4/10 – Dårlig

JINWEN og Waterloo

Reiste med familie
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
got a filthy feeling and the room is too small, no TV programms
Bodde her 2 netter i januar 2024
Svar fra TM, Guest Relations den 1. feb. 2024
Hello Jinwen, thank you for your review. We offer spacious suite accommodations with a living room, dining area, kitchen, and separate bedroom. We offer basic cable with a little over thirty channels. We find that guests often stream from their phones, laptops, tablets, or even use a streaming device, so our complimentary use of WiFi is helpful. We appreciate your feedback.

4/10 – Dårlig

Benjamin

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra TM, Guest Relations den 1. feb. 2024
We are sorry you did not have a 5-Star stay, Benjamin. We hope you will consider us again where we can make things right.

10/10 – Utmerket

Candace

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was wonderful. We had issues with a water leak. They happily changed our room. Parking is across the street at a cost but easy to get to. Jaina, Pita, and Otto was very helpful.
Bodde her 4 netter i januar 2024
Svar fra TM, Guest Relations den 1. feb. 2024
Hi Candace! We are happy that our staff provided such attentive service to make your stay more comfortable. Thank you for your great review and we hope you will consider us again soon.

2/10 – Forferdelig

Aviram

Reiste med partner, Forretningsreisende
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beware! The place is not like the pictures. I've got a dirty room with stains everywhere, ripped furniture, strong odor of mold! I couldn't stayed there for 5 minutes. Will call the city health department to inspect this place. The smell is really bad!

8/10 – Bra

Joseph R. Montgomery,

Likte: Personale og service
Economical and convenient location. Sta M
Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 11. jan. 2024
Thank you for your review, Joseph R! It was our pleasure to host you and we welcome you again for a future stay.

10/10 – Utmerket

Nique

Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 31. jan. 2024
It was our pleasure to host you, Nique! Please come back and join us again soon.

8/10 – Bra

YUXI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 11. jan. 2024
Hello Yuxi, thank you for a great rating! Please come back and join us again soon.

10/10 – Utmerket

Nik

Bodde her 16 netter i desember 2023
Svar fra TM, Guest Relations den 11. jan. 2024
Thank you for the excellent rating! We welcome the opportunity to host you again soon, Nik.

10/10 – Utmerket

Ashley

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I totally forgot the persons name but he was awesome. Our previous booking was canceled last minute when we flew in and he accommodated us so much! Early check-in ONLY if available but we still were able to get a room about 2 hours earlier than 3. Will definitely be staying here in the future, the staff at the bar downstairs were absolutely amazing! 5 stars for sure!
Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 11. jan. 2024
Hi Ashley, thank you for your lovely feedback. It may have been the Manager, he's great. We’re glad to have met all of your expectations for a perfect stay. Please come back again soon.

10/10 – Utmerket

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Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 31. jan. 2024
Thank you for the excellent rating! We welcome the opportunity to host you again soon.

10/10 – Utmerket

Joan Olores og Chula Vista

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I spent 4 nights at the Metropole and absolutely enjoyed my stay! I was pleasantly surprised to see that the room actually looked like the photos on the website! The suite was soooo spacious, with a full kitchenette and all I needed to make a meal if I wanted to! It had both a fridge/freezer, a toaster, tea maker, coffee maker, microwave - amenities that were wonderful to have available - even if I didn’t end up using them! The living room and dining room areas were so comfortable and cute, with a giant mirror for silly outfit checks before heading into town! The bed was very comfy, soft, and a great resting spot after miles of walking and hours of dancing! I loved the place so much, I already booked it again for my next visit!!!!
Bodde her 4 netter i desember 2023
Svar fra TM, Guest Relations den 11. jan. 2024
Hi Joan Olores, thank you for taking the time to share your lovely experience with us! We were happy to host you and look forward to seeing you again soon.

10/10 – Utmerket

Esther

Reiste med familie
Likte: Fasiliteter
Un buen servicio
Bodde her 1 natt i januar 2024
Svar fra TM, Guest Relations den 11. jan. 2024
It’s great to hear that our staff took such good care of you, Esther! Please visit us again soon.

10/10 – Utmerket

Tian

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i januar 2024

6/10 – Grei

Elodie

Reiste med familie
Likte: Personale og service og fasiliteter
Ce lieu n'est pas destiné aux familles. Il y a beaucoup de bruit, le bar en bas nous a fait comprendre qu'il ne voulait pas d'enfants même en terasse. L'alarme incendie s'est enclenchée brièvement deux fois pendant la nuit et il y avait beaucoup de musique jusqu'à 4h du matin. Il nous a été aussi demandé 34 dollars de frais en plus. C'est propre, ca convient pour une nuit ou deux et plutôt pour des personnes sans jeunes enfants. Par contre c'est très proche de la plage et autre point positif, ils nous ont conseillé un parking près de l'hôtel pour garer la voiture la nuit sans que ca soit exorbitant.
Bodde her 1 natt i januar 2024

8/10 – Bra

Magdel

Likte: Renhold og overnattingsstedets bygg og tilstand
The front desk was a bit slow, but other than that everything else was good.
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Alba

Bodde her 2 netter i desember 2023
Svar fra TM, Guest Relations den 11. jan. 2024
We appreciate your fantastic rating! It would be our pleasure to host you again in the future, Alba.

2/10 – Forferdelig

Eric

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is by no means a 4 star hotel, uses very old photos and is false advertisement. The room was flithy and had to be cleaned again and was still dirty. The shower flooded the bathroom. The headboard to bed was falling apart flaking all over the bed. The hotel restaurant is a FAT TUESDAYS and plays loud hip hop and rap until midnight. There is no hotel common space for guests. The courtyard no longer has lounge chairs and is instead a loud outdoor bar for Fat Tuesday guests with metal chairs, and causes a noise disturbance in many of the rooms. The elevator wasn’t working at times and needed to carry luggage up the stairs. The whole place is run down. There are no guest amenities besides beach towels.
Bodde her 3 netter i desember 2023
Svar fra TM, Guest Relations den 14. des. 2023
Hello Eric, we are sorry for the inconvenience you experienced during your stay. It is our goal to provide only the highest level of customer service and accommodations for all of our guests who choose to stay with us and based on the details you provided in your message, we regret that we have fallen short of that goal. Your comments have been shared with the Managers, so they are aware of the areas that may need improvement and prevent this from happening again. We thank you for your time and hope you will stay with us again where we can surpass your expectations.

4/10 – Dårlig

Heather

Likte: Personale og service
Likte ikke: Renhold
Boo tv
Bodde her 1 natt i desember 2023
Svar fra TM, Guest Relations den 13. des. 2023
Hello Heather, thank you for your review. Please let us know whenever there is an issues, so we can address it and correct it to improve your experience.

6/10 – Grei

Dominique K

Likte: Renhold og fasiliteter
Svar fra TM, Guest Relations den 21. feb. 2024
We appreciate your good rating. Please consider us again for a future stay Dominique K.

4/10 – Dårlig

Gregory

Reiste med partner, Forretningsreisende, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
room size is good Small kitchen, dining, and living space - -There a night club on the first floor playing geto music all night, hard to sleep. Staff was nice - cheap construction/remodel work, doors have large gaps, paint was sloppy, windows moldy. Good location, not far to the beach and restaurants - homeless people yelling at guests in front of the property and the security just placed on their phones Overall if your over 25 or have children I would select a different place to stay.
Bodde her 4 netter i november 2023
Svar fra TM, Guest Relations den 6. des. 2023
Hello Gregory, thank you for your review. While its great to hear that our staff was attentive and our accommodation was spacious, we are disappointed to learn that your overall stay was anything less than perfect. We will discuss your review with the team for further clarification. We appreciate your feedback.

4/10 – Dårlig

Joshua

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The entire room was sticky and unclean. The white leather bed frame was completely worn out and nasty. There was not trash can in the kitchen area. There was a very tiny TV in the living room area that was broken and the screen wasn’t clear. There were bugs in the kitchen area. The staff was not attentive. There was a night club directly below our room with loud bass music going into the early morning hours making it impossible to sleep. Terrible experience!!
Bodde her 2 netter i desember 2023
Svar fra TM, Guest Relations den 6. des. 2023
Thank you for your review Joshua. We are sorry for the inconvenience you experienced during your stay. It is our goal to provide only the highest level of customer service and accommodations for all of our guests who choose to stay with us. We welcome you to stay with us again where we can exceed your expectations.

6/10 – Grei

Eli

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
The photos look great. The location is great. The rest needs work. The front desk couldn’t find our reservation, even with me providing the confirmation number from Expedia. The room wasn’t ready at check in time. When we got to the room, there was no toilet paper provided. - had to take a long walk back to the front desk to request it - because they wouldn’t answer the front desk phone. The handle for the shower fell off - had to go back to the front desk and get the maintenance person to come to the room and re attach it so the shower would work. We only stayed the one night. It’s alright. This hotel was renovated probably 5 years ago, and now everything is worn and showing signs of decay. The Reno was not done to a high standard, so the grout in the bathrooms is grayed and chipped - the paint is worn - the headboards are cracked and the vinyl covering is split. For the money. I would not stay here again.
Bodde her 1 natt i desember 2023
Svar fra TM, Guest Relations den 6. des. 2023
We appreciate your feedback Eli. We're sorry you were unhappy with your stay. We will take your comments into consideration as we continually work to improve our guests’ experience. We hope you will consider staying with us again in the future where we can improve your stay.

8/10 – Bra

Brian

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location. Cute rooms.
Bodde her 1 natt i november 2023
Svar fra TM, Guest Relations den 6. des. 2023
Hi Brian, thank you for sharing your great experience with us. We offer all suite accommodations with a kitchen, living and dining room area. We are just one block to the beach and Ocean Drive where there are many restaurants, entertainment, and shops. We welcome you to stay with us again soon.