Hoteller nær Hillcrest Center for the Arts

«Need bigger pool»

«We stayed for two nights. The room was ok: good that the floor doesn’t have a gross carpet. The lighting however was bright and bad - felt like we were inside a hospital. We were looking forward to the included breakfast, as the hotel claimed it was a «breakfast experience» and a loved local café. We came there at 7 (when it was supposed to open), and had to wait 10 minutes before they actual opened the doors. Inside it was really shabby, and the food were served was even worse. We ordered the ...

«I was asks if I’d like housekeeping and I said yes. They emptied my trash and brought towel. Didn’t take old towels or make beds.»

«The hotel and service was awesome, during our 2 week trip to the US this was by far the best hotel we stayed at. Some other 5 star hotels paled in comparison. The only drawback is that the location isn't great, the distance to LA is quite far but definately a great place to relax. The beach I think was a 20minute drive. Our view wasn't superb as we had some view of the freeway, but we didn't mind. Nothing bad to say about the service, it was great from start to finish, I would definately ...

«The man who sat in the reception when we arrived in the evening was super friendly, do not remember his name but he was a white man in his 30-40s, almost bald, he had actually seen norwegian movies/tv shows. Anyway, he was above and beyond friendly and helpful, give him a raise.»

«Good»

«Sophie and Daniella at the front desk are very professional, knowledgeable and friendly. The room was beautiful and extremely clean. Great amenities and close to the freeway and Calamigos Ranch, where we were curating florals for a 4th of July weekend wedding. Safe and fabulous. It was a great decision to stay here. I wish my Bonvoy rewards were available when I check in through Expedia. »

«Vi lå på dette hotellet i forbindelse med tur til Los Angeles. Vi hadde leiebil. Så det at hotellet lå litt utenfor LA gjorde ingenting. Det var ca 30 min kjøring til Universal Studios og det samme til Santa Monica Beach. Hotellet syntes vi var kjempe bra. Kunne vært en bedre frokost. Men den var helt ok. Det lå også i et rolig font området med butikker og restauranter. Hotellet syntes vi var veldig bra. Store rom.»

«Staff was amazing! Amenities were great. Sad we missed pizza on the weekends but overall happy with our stay.»

«Good!»

«So there were good things and bad. The service was amazing. The front counter associates especially John, and the associates in the breakfast area were amazing and super helpful! The views were also amazing. The room and halls need updating. They look very old and you can't even tell if the carpet is dirty because of how dark it is. Chipped paint, some broken furniture. The pool is not heated and apparently while we were there the hot tub really wasn't either. It was pretty like warm. The beds ...

«The staff person who checked me in was very helpful.»