2/10 – Forferdelig
Siv Carina
Reiste med familie
23. mai 2023
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
No air!
My husband and I stayed in the Fitzsimons Hotel for 5 nights, and went home feeling like we had had no sleep what so ever. The noise outside was kind of expected, but we did assume we would be able to keep the windows closed during the night, and just have the A/C on. There was no A/C or any kind of temperature control. The room (with the windows open) was close to 30C degrees at night, and the air got so stuffy that we couldn't breathe, and we kept waking up not being able to breathe. The partying outside went on until 5am, so the little sleep we got was mostly in the mornings. Because of the air being so stuffed, we didn't feel like we were able to wake up until we left the hotel. For the last two nights we bought fans (yes, multiple) to put in the room and use for circulation. It helped a little, but c'mon, really?? We, as guests, have to track down a store that sells fans, and purchase to be able to sleep in the room?
We did tell a woman in the reception about this, and asked what we could do about it. She told us that they have had several complaints about the same thing, but that there was nothing that could be done. If a hotel gets several complaints about the same thing, why would they not do something about it? Install A/C, or just purchase some fans like we did and put in the rooms. The hotel seemed newly renovated, I don't understand why this issue was not fixed.
As a last note, had the hotel been really cheap, the case could be made to keep it as is. It was not!
Siv Carina
Bodde her 5 netter i mai 2023