Hoteller nær Bal Harbour Beach

"I have no idea how this hotel can have a 4 star rating on Hotels.com. it's at best a 2 star. The staff is superfriendly, but that's the only positive I have. The place is so worn out it's hard to belive it's still in business. Our double room with oceanview had windows that were locked down with makeshift screws, the windowglass is actually plastic and even on the third floor you can clearly hear people talking outside. Not yelling, talking. We had no real place to put our clothes, no dresser, no shelves, just a small dining table. There is a separate room that could have served as a walk-in, but the only shelf there is mounted at 6ft so no an option. We ended up living out of our suitcases.. The bathroom is very worn down, probably last renovated in the 80s, the only thing in the whole room from this century is probably the tv. Pictures here are taken at least 4 years ago and do no match our room. Yes the elevator is slow, how slow you ask? Well it takes between 1 and 2 minutes pr floor, it's so slow it's an attraction in itself. Location is good, the area will be beautiful once construction outside is finished and I can't fault the hotel for what the city does, but at the moment you are living at a construction site so the noise is significant. Walls are also superthin, you can not have someone talking loudly next door without hearing everything. I would not book this again and I will be more vigilant at reading peoples reviews next time."

"We had a reservation including breakfast. There is of course a factor for us when we book Hotel with breakfast. At our first day of stay, the Hotel informed us that their restaurant is closed and there is no breakfast serving. We had to go to a cafe near by and buy breakfast for 50$ per day. The Hotel promised us that they will compensate for the breakfast price. We check our bank account later and we saw they even charged us more that the original booking price and no compensation has been done. They littarly ripped our pocket."

"I like the where its situated. It`s nice and quiet. I don`t like that the hotel no longer provide sunbeds and umbrellas at the beach. You get to borrow an uncomfortable cahir that you have to bring to the beach yourself. So in essence you pay $30 dollars a night in resort fee for the right to carry a crummy chair to the beach."