Eksteriør

Anmeldelser av Eden Hotel Amsterdam

4 out of 5
Eden Hotel Amsterdam
Amstel 144, Amsterdam

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 396 av totalt 714 anmeldelser." "
Rangering på 8 − Bra. 189 av totalt 714 anmeldelser." "
Rangering på 6 − Grei. 77 av totalt 714 anmeldelser." "
Rangering på 4 − Dårlig. 36 av totalt 714 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 714 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,4/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jan

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
For dårlig service i forhold til pris.
For dårlig service i forhold til pris. Måtte be om toalettpapir , rommet ble ikke fikset daglig. Men ellers hyggelig ansatte.
Bodde her 3 netter i november 2023
Svar fra Rob Hemmes den 5. des. 2023
Dear Jan,Thank you so much for taking the time to share your experience at our hotel. I want to extend my sincerest apologies for any little inconvenience experienced during your recent stay with us. Your feedback is crucial to us as we continuously strive to enhance our guests' experiences.We wished you would have reported us during your stay, our management would have been happy to solve any issue on the spot.We are happy your overall experience with us was remarkable and we look forward to welcoming you back in a non-distant future.Warm regards,Rob HemmesGeneral MGR

4/10 – Dårlig

Lill E

Bodde her 2 netter i november 2023
Svar fra Rob Hemmes General Manager den 20. des. 2023
Dear Lill,Thank you for your perfect review rating. We do highly appreciate it. We hope to welcome you again in the near future.Warm regards,Rob HemmesGeneral Manager

6/10 – Grei

Marie

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023
Svar fra Rob Hemmes den 14. nov. 2023
Dear Marie,Thank you for taking the time to share your experience with us. We are so glad you enjoyed the most of your stay with us. If there is any feedback you would like to share with us don't hesitate to contact us. Thank you for staying with us and we hope to see you again in the near future.Warm regards,Rob HemmesGeneral Manager

8/10 – Bra

Nicholas

Reiste med en gruppe
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Rob Hemmes den 25. okt. 2023
Dear Nicholas,Thank you kindly for your 4 star rating. It is great to see that you have enjoyed your stay with us.We hope to welcome you again in the future.Kind regards,Rob HemmesGeneral Manager

8/10 – Bra

Ole Petter

Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i august 2023
Svar fra Rob Hemmes den 15. sep. 2023
Dear Ole Petter,Thank you for staying with us. We are glad to hear that overall, your experience was so positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,Rob HemmesGeneral Manager

4/10 – Dårlig

Johan

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Flott hotell, men lopper i sengetøy.
Flott hotel og flott beliggenhet. Fint rom med badekar. Rommet mangler et lite kjøleskap. Det store minuset var at det var lopper i sengetøyet (dobbeldyne), noe som gjorde at vi som par ble betydelig bitt to netter på rad.
Bodde her 5 netter i august 2023
Svar fra RHemmes den 13. aug. 2023
Dear Johan,Thank you very much for rating us. We hope to welcome you back soon. Sincerely, Rob Hemmes General Manager

8/10 – Bra

Ole

Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Rob Hemmes den 16. mai 2023
Dear Ole,Thank you for choosing to stay at the Eden Hotel Amsterdam and for sharing your experience. It would be a great pleasure to welcome you back as our guest!With kind regards,Rob HemmesGeneral Manager

6/10 – Grei

Marianne

Likte: Renhold
Bodde her 4 netter i april 2023
Svar fra RHemmes den 8. mai 2023
Dear Marienne,Thank you very much for rating us. We hope to welcome you back soon. Sincerely, Rob Hemmes General Manager

8/10 – Bra

Hind

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bra
Fint hotell med veldig bra beliggenhet. Hyggelig betjening. Det eneste som var minus er kaldt på badet. Da det ikke var varmekabler der.
Bodde her 2 netter i januar 2023
Svar fra RHemmes den 5. mars 2023
Dear Hind, We are thrilled that you enjoyed your stay with us.My colleagues aim to provide all our guests with an exceptional and memorable experience, so we are delighted you enjoyed your stay at The Eden Hotel Amsterdam.Thank you for your positive words and we hope to welcome you back in the near future.Best Regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Veronica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig rom!
Var her en helg i januar. Var uheldig med mye regn den helgen, men det gjorde ingenting når vi hadde så nydelig rom. Super service fra de ansatte også. Reiser gjerne tilbake hit!
Bodde her 2 netter i januar 2023
Svar fra RHemmes den 5. mars 2023
Dear Veronica, We are thrilled that you enjoyed your stay with us. My colleagues aim to provide all our guests with an exceptional and memorable experience, so we are delighted you enjoyed your stay at The Eden Hotel Amsterdam. Thank you for your positive words and we hope to welcome you back in the near future. Best Regards, Rob Hemmes General Manager

10/10 – Utmerket

Lene

Bodde her 1 natt i desember 2022

2/10 – Forferdelig

Vincenzo Lorenzo

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Be aware of the inflexible check-in time.
Location is excellent. The check-in time sounds more like a post office. I asked to check-in at 1449 and I was told that my room won’t be ready before 1500. Never experience such rigidity. The mattress not so comfortable. Very disappointing experience. Staff at the reception with zero empathy. Did not feel welcome at all.
Bodde her 2 netter i november 2022
Svar fra Esther den 28. nov. 2022
Dear Vincenzo,Thank you for taking the time to share your feedback. While I wish you had a better experience, we can learn from this feedback and will use it to improve our service. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We do hope that this experience will not deter you from visiting us in the future.Kind regards,Esther

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i september 2022
Svar fra Debbie den 12. sep. 2022
Dear Guest,Thank you very much for sharing your experiences with us and we hope to welcome you back as our guest in the future! With kind regards,Debbie

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2022

10/10 – Utmerket

Rune Gunnar

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2022

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juni 2022

6/10 – Grei

Niklas

Bodde her 4 netter i mai 2022

6/10 – Grei

Ann Berit

Bodde her 2 netter i mai 2022

8/10 – Bra

Annette

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sentral beliggenhet ved en av de fine kanalene med gangavstand til det meste. De minste dobbeltrommene er trange. Hyggelig imøtekommende betjening, bra frokostbuffét, ok renhold, men et av rommene vi leide i tre døgn ble ikke rengjort, så vi måtte be om påfyll av toalettpapir. Ellers et rent hotell med velduftende resepsjonsområde som har delikat interiør.
Bodde her 3 netter i april 2022

10/10 – Utmerket

Line

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2021
Svar fra Esther den 26. nov. 2021
Dear Line, Thank you for choosing to stay at the Eden Hotel Amsterdam and for sharing your experience. It would be a great pleasure to welcome you back as our guest! With kind regards, Esther

10/10 – Utmerket

Håkon

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2021
Svar fra Esther den 24. nov. 2021
Dear Hakon, Thank you for choosing to stay at the Eden Hotel Amsterdam and for sharing your experience. It would be a great pleasure to welcome you back as our guest! With kind regards, Esther

10/10 – Utmerket

Haakon

Bodde her 3 netter i oktober 2021

8/10 – Bra

Diane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the friendly and informal atmosphere. The hotel had good facilities and staff were very helpful. Great location.
Bodde her 6 netter i mai 2024

8/10 – Bra

M

Reiste med partner
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Location was great but the hotel looks dated.
Bodde her 3 netter i mai 2024

8/10 – Bra

Antony

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location and renovated within the past few years, so well designed and new. Great breakfast space. Easy checkin and checkout and helpful friendly checkin staff. Would have scored 5 stars but the room servicing is odd. We were not told at checkin that rooms are only serviced every three days for “environmental reasons”. We are very familiar and agree with not replacing towels every day, but I would expect rooms to be cleaned/ glasses cleaned/coffee replaced at this standard of hotel. Guests can request daily room servicing but despite us requesting this, it did not happen. On the positive, if we called housekeeping to request anything, they did bring it immediately. I still would definitely recommend this hotel for all of the other positive reasons.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Elizabeth og Burlington

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Vinca

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
We loved our executive corner room, which was large and tastefully decorated. Staff was friendly and attentive. I had 3 issues: 1. The cleaning was never done timely. Day 1 they were in our room at 4:30pm when we needed a break after touristing all day. Day 2 they never showed even though requeste for daily service upon arrival. We had to call and be in room with cleaners again at 5pm. 2. The toilet paper is simply odd and cheap. 3. No fridge in room was very inconvenient especially at the executive level. We had to mess around with ice twice a day to keep our caviar being transported for an event cold. A bit absurd. Put back the fridges.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Vinca,Thank you for your positive review! We are delighted to hear that you enjoyed your stay at the Eden Hotel Amsterdam.We take pride in providing exceptional service, and we're thrilled to hear that you appreciated the friendliness and professionalism of our staff. We also glad you enjoyed the room decor and it's space.However, we do apologize for the inconvenience you felt with housekeeping timing and specially with the lack of fridge in the room. We take all feedback seriously and will use it to improve our guest experience. Thank you for staying with us. We hope to welcome you back in the near future for an improved stay, Sincerely, Rob HemmesGeneral Manager

8/10 – Bra

Tae Hee

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

10/10 – Utmerket

CHARLOTTE

Reiste med en gruppe
We loved the area, very easy to walk the canals, but also hop on a tram if going a bit further.
Bodde her 2 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Dear Charlotte,Thank you for taking the time to write a detailed and positive review of your experience at Eden Hotel Amsterdam.We are delighted to hear that you enjoyed your stay at the Eden Hotel Amsterdam and that you found our location to be convenient. We hope to have the pleasure of welcoming you back soon for another amazing stay with us at Eden Hotel Amsterdam.Warm regards,Rob HemmesGeneral Manager

8/10 – Bra

Yariv

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra General Manager den 13. mai 2024
Dear Yariv, Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam.We are glad to hear that overall, your experience was so positive. We will strive to deliver great experiences consistently! We hope to welcome you back soon! Warm regards,Rob HemmesGeneral Manager

8/10 – Bra

Catherine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
2 entrances, easy walk to trans, many dinner options close by
Bodde her 2 netter i mai 2024
Svar fra Rob Hemmes - General Manager den 14. mai 2024
Dear Catherine,Thank you for your positive review! We're thrilled that you had such a wonderful experience with us, and that you were able to enjoy all that our hotel and the surrounding area have to offer.Thank you again for sharing your experience, and for choosing Eden Hotel Amsterdam as your preferred accommodation.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Jennifer

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location in city center. Staff was friendly and helpful, and room was very clean.
Bodde her 5 netter i mai 2024
Svar fra General Manager den 11. mai 2024
Dear Jennifer, Thank you for sharing your experiences with the Eden Hotel Amsterdam,We are proud to offer such a unique location to all our valued guests. We are also pleased to read that you felt our staff were very helpful and friendly.Thank you once again for your positive words and we hope to welcome you back in the near future.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

MICHAEL

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, near popular sites, good selection of walkable restaurants. Joseph the front desk MGR was most helpful with random questions and useful information.
Bodde her 4 netter i mai 2024

8/10 – Bra

Eileen og Forest Hills

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was excellent; always available & helpful especially with dinner reservations. Rooms are clean but small & bathrooms lack shelving; we managed; bed is comfy. Great location. Overall a wonderful stay
Bodde her 6 netter i mai 2024
Svar fra General Manager den 11. mai 2024
Dear Eileen, Thank you for taking the time to write such a detailed and positive review of your experience at Eden Hotel Amsterdam. We are delighted to hear that you had a great stay with us, and that our team was able to provide you with exceptional service and comfort during your visit.We value your comments regarding the room and the cleanliness. We will strive to deliver great experiences consistently! We hope to welcome you back soon.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location, great property with many amenities and staff who genuinely seem to care.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 11. mai 2024
Dear Daniel,Thank you so much for sharing your feedback of your stay at. It is wonderful to read you enjoyed your stay with us.We are glad to hear that overall your experience was so positive and thank you for mentioning our team!We will strive to deliver great experiences consistently! We hope to welcome you back soon.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Danielle og Newport Beach

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely enjoyed our stay at the Eden hotel. Convenient and very walkable area, tons of food options. Our room was very comfortable and very clean and modern with character. Staff was also very friendly and helpful, and accommodated us when we wanted to change rooms due to location. Would highly recommend and would stay again if I visit Amsterdam.
Bodde her 3 netter i mai 2024
Svar fra General Manager den 11. mai 2024
Dear Danielle, Thank you for taking the time to write such a detailed and positive review of your experience at Eden Hotel Amsterdam. We are delighted to hear that you had a great stay with us, and that our team was able to provide you with exceptional service and comfort during your visit.We're especially thrilled that you enjoyed our prime location and the quality of our amenities.We always strive to make our guests feel at home and we're so glad that you felt the same way. We hope to have the pleasure of welcoming you back soon for another amazing stay with us at Eden Hotel Amsterdam.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Brian

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location great. Walked everywhere. Excellent local restaurants
Bodde her 2 netter i mai 2024
Svar fra General Manager den 11. mai 2024
Dear Brian, Thank you so much for taking the time to inform future guests by sharing your feedback and stay at the Eden Hotel Amsterdam. It is great to know that you found our location convenient for your stay.We hope to welcome you again in the near future.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Ron

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Location was central
Bodde her 2 netter i mai 2024
Svar fra Rob Hemmes General Manager den 10. mai 2024
Dear Ron,Thank you for staying with us. We are glad to hear that overall, your experience was so positive.It is great to know that you found our location convenient for your stay.We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,

8/10 – Bra

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very much a self serve hotel. Great location, clean rooms, but no maid service until after the third night unless requested. Took us four requests just to get extra towels. But, overall a good property. Would stay again.
Bodde her 3 netter i mai 2024
Svar fra Rob Hemmes General Manager den 10. mai 2024
Dear Christopher, Thank you for staying with us. We are glad to hear that overall, your experience was so positive.It is great to know that you found our location convenient for your stay and we are are thrilled to hear that you enjoyed our rooms.However, we apologise for any confusion surrounding our Eco-Friendlier approach regarding the housekeeping service and any inconvenience it may have caused you. It was a pleasure to welcome you and we already look forward to host you again during your next stay. Warm regards,

10/10 – Utmerket

Erica

Reiste med partner
Likte: Fasiliteter
Canal view was amazing! We felt close to all areas. Plenty of places to rent bikes but also walkable to many hot spots
Bodde her 3 netter i mai 2024
Svar fra General Manager den 11. mai 2024
Dear Erica, Thank you for your positive review! We are delighted to hear that you enjoyed your stay at the Eden Hotel Amsterdam and that you found our location to be convenient. It's great to know that you also enjoyed the view to the canal. We strive to provide our guests with the best possible experience, and we're glad that we could meet your expectations. We hope to have the opportunity to welcome you back in the future.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Dana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very happy with this accommodation find
Bodde her 3 netter i mai 2024
Svar fra Rob Hemmes General Manager den 10. mai 2024
Dear Dana,We are incredibly grateful for your 5-star review of your experience at Eden Hotel Amsterdam.I am thrilled that you found our hotel to be a fantastic choice for your stay.It would be an honor to welcome you back in the near future, and we'll be sure to deliver another exceptional experience at Eden Hotel Amsterdam.Warm regards,

4/10 – Dårlig

Bobby

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No cleaning for 3 days, very noisy rooms and old and dirty property
Bodde her 4 netter i mai 2024
Svar fra General Manager den 10. mai 2024
Dear Bobby, Thank you for taking the time to share your experience with regards to your recent stay at the Eden Hotel Amsterdam.We do apologize for the inconvenience you had with the noise. As part of our commitment to sustainability, we offer housekeeping the day after every third night of your stay. However, if you would prefer daily room cleaning, you can indicate this preference during online check-in or at any time during your stay without any additional charges. We apologise for any confusion surrounding this and any inconvenience it may have caused you. We take all feedback seriously and will use it to improve our guest experience.Sincerely,Rob Hemmes, General Manager

8/10 – Bra

Heinz

Grosse Auswahl am Morgenbrunch, wurde immer wieder nachgefüllt. Unser Zimmer im ersten Stock hatte kein Tageslicht das war etwas schade. Sonst alles sehr gut
Bodde her 5 netter i april 2024
Svar fra General Manager den 10. mai 2024
Dear Heinz, Thank you for taking the time to share your feedback with us with regards to your recent stay at the Eden Hotel Amsterdam.It's great to know that you appreciated our breakfast offerings.However, we apologize for any inconvenience caused by the lack of natural light. We appreciate your comments and hope to have the opportunity to welcome you back in the future!Sincerely, Rob HemmesGeneral Manager

6/10 – Grei

Edward

Reiste med partner
Likte: Renhold
Location was good. But for the cost, I expected more. The bathroom never really dried after a shower. It was always damped. The staff was ok..nothing special. We spnd the extra for a canal view..but not sure I would again. All in all...if there is no other option..would do this again...but would definitely be a last resort kinda situation
Bodde her 5 netter i april 2024
Svar fra General Manager den 6. mai 2024
Dear Edward,Thank you for taking the time to share your feedback with us, we are glad to know you enjoyed our prime location. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Eden Hotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate you sharing your concerns regarding the bathroom and cost, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Rob Hemmes

4/10 – Dårlig

Celina

Reiste med familie
Likte ikke: Personale og service og fasiliteter
The location is the best thing about this property. The hotel room ( superior twins ) was small. The bedding had some hairs on it when we checked in. The shower drain was draining slowly so the water from the shower overflowed into the rest of the bathroom causing it to flood and making it impossible to use the bathroom to get ready or for the other person to shower or get ready! The design of the shower is that’s it’s all the same floor! A technician came over and fixed it after our first shower so that was great! Also poor design with frosted but essentially see through glass shower “wall” that makes it so you can see the outline of whoever is in the shower! Basically not private at all. The design of the rooms leaves much to be desired. Also, we stayed four nights but their policy is to clean on the third night. By then trash was overflowing, bathroom was pretty dirty. Had to call to make sure they would clean. Would have been better after the second night. After the “cleaning” staff only left one hand towel and one bath towel when there’s two of us needing to shower. Hand towel was ripped! once the room was cleaned, I realized I was missing a bag of snacks I had left there during the day. I’m not terribly upset but just makes me feel I can’t trust the cleaning staff there. If they took a bag of almonds, what else could they have taken that I haven’t even noticed yet? We shall see. Overall not great. Too many issues. Would not stay again.
Bodde her 4 netter i april 2024
Svar fra General Manager den 7. mai 2024
Dear Celina, Thank you very much for your detailed explanation about your recent stay in the hotel. We are sorry to hear that we were not able to meet your expectations. It is very unfortunate to read the missed opportunities.At the Eden Hotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences.We are highly interested in your feedback. As such, I have included our Guest Relations Supervisor in our correspondence to facilitate further discussion on this matter. Despite our attempts to reach you by phone, we have been unable to establish contact, prompting us to resort to email communication. We remain hopeful for an opportunity to connect and address your concerns comprehensively. Once again, thank you for bringing this matter to our attention.Warm regards,Rob Hemmes

2/10 – Forferdelig

Randy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We were given room 494. The room was very nice but we could hear people on the street until 4 in the morning. They were loud and drunk and it was continuous until 4. The next morning they moved us across the hallway to a very quiet room. So initial service sucked because she put us in a crappy room, but the next day they were great
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Michel og Rockland

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is well located. Three minute walk to Rembrandtplein with restaurants. Fifteen from Dam Square with the Royal Palace, Madame Tussaud Museum and shopping. Central train station is a 23 minute walk or 7 minutes on tram. Canal in front of hotel and access by the back to Floating Flower Market.
Bodde her 4 netter i april 2024

8/10 – Bra

Letty

Everything is good, easy to catch transportation, restaurants etc
Bodde her 6 netter i april 2024
Svar fra Rob Hemmes General Manager den 4. mai 2024
Dear Letty,Thank you for sharing your great experience at Eden Hotel Amsterdam with other travelers on this platform. It was a pleasure hosting you and we are thrilled to hear that you enjoyed every aspect of your stay with us. We are delighted that our prime location in Amsterdam was the perfect base for your trip. We appreciate your kind words and hope to welcome you back for another unforgettable experience soon!Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Rachel Ann

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Eden Hotel excelled our expectations. I had emailed ahead and they were extremely helpful. The beds are very comfortable and the rooms lovely and clean. Breakfast was super with lots of varieties for all tastes. Would definitely stay again.
Bodde her 3 netter i april 2024
Svar fra Rob Hemmes General Manager den 3. mai 2024
Dear Rachel Ann,We are incredibly grateful for your kind words and 5-star review of your experience at Eden Hotel Amsterdam. I am thrilled that you found our hotel to be a fantastic choice for your stay in Amsterdam, and that you enjoyed the high level of service and care provided by our team members and also our breakfast offerings. It would be an honor to welcome you back in the near future, and we'll be sure to deliver another exceptional experience at Eden Hotel Amsterdam.Warm regards,Rob HemmesGeneral Manager

10/10 – Utmerket

Lionel S

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice
Bodde her 4 netter i april 2024
Svar fra Rob Hemmes General Manager den 2. mai 2024
Dear Lionel,We are incredibly grateful for your kind 5-star review of your experience at Eden Hotel Amsterdam. We will strive to deliver great experiences consistently! We hope to welcome you back soon!Warm regards,Rob HemmesGeneral Manager