Kasino-ferier – Europa

Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.

Et helt ypperlig hotell ved havna og strandpromenaden. Veldig god mat og førsteklasses frokostbufeet. All vi var I kontakt med som jobber ved hotellet var imøtekommende, engasjerte og veldig hyggelige. Et minneverdig opphold som anbefales på det sterkeste.

Vi var veldig fornøyd med hotellet , Bra service og hyggelig ansatte alt er perfekt og fantastisk , vi kommer tilbake 100% , tusen takk

Beliggenhet, flott hotell. Nærhet til severdigheter.

Vi var veldig fornøyd med hotellet , Bra service og hyggelig ansatte alt er perfekt og fantastisk , vi kommer tilbake 100% , tusen takk

Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.

Et helt ypperlig hotell ved havna og strandpromenaden. Veldig god mat og førsteklasses frokostbufeet. All vi var I kontakt med som jobber ved hotellet var imøtekommende, engasjerte og veldig hyggelige. Et minneverdig opphold som anbefales på det sterkeste.

Vi var veldig fornøyd med hotellet , Bra service og hyggelig ansatte alt er perfekt og fantastisk , vi kommer tilbake 100% , tusen takk

Beliggenhet, flott hotell. Nærhet til severdigheter.

Ett fantastisk hotell. Stort med mange restauranter og ypperlig service.

Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.