Hoteller nær Woodmill Outdoor Activities Centre

«Upon arrival, I was initially assigned an occupied room. The place was unstaffed, and the provided phone number was unreachable. I had to ask other guests for an alternative number. I called, texted, and left a WhatsApp message on that number, but received no response for at least an hour.When I finally received a text message with details for a new room, I found the bed was broken and the room was freezing cold. A staff member told me he would come to fix the issue but ultimately never showed ...

«Do not even think about booking this accommodation. It’s not habitable. The photos are true to likeness. I have reported this host to the company. It would not pass any regulatory standards. Needs to be removed! Awaiting my refund, as walked in and walked straight back at !!»

«DO NOT STAY! Absolutely disgusting. Arrived at property with 3 children to find another woman in room, had to sleep in car as hotels.com could not find me another place to stay»

«The room was too cold, window can not close. Mattress is all spring no foam, very uncomfortable. »

«Very Hot! No AC. Did not feel safe, there were people walking around through the hallways and smoking out side, which their smoke came into our room through the one and only tiny window which offered limited ventilation»

«It was terrifying! I booked one of my accomplished musicians to stay after our long late evening rehearsal. When we enter the room (no staff available of course ro even speak to), we found the room had bed laid already by strangers! Later, 3 drunk guys returned to my reservation room 9, sleeping on the bed and one drunk man was on the floor!»

«This place was dreadful. The photos do not reflect the room. My husband sat on the bed and it collapsed onto the floor. He weighs 140 pounds so not a big bloke. On top of that there were no towels provided even though they are in the pictures. It was a hot day and we couldn't take a shower before going out. Do not stay here.»

«It was a terrible experience, locating the property was so difficult, the cleanliness is zero, poo in the toilet, showers not working, no hot water running fron the sink, bedroom heating not on, the bed is scrab. Infact no positive to say about the property.»

«The property is undergoing some kind of renovation. It is dirty, fire doors do not close properly. The bed sank when you touched it. No tv, no WiFi, security of the property leaves a lot to be desired. The shared bathrooms are dirty and the locks barely work. Holes in the plasterboard walls. Stains up the walls. DO NOT stay here.»

«This is the worst place I have ever stayed in. The photos do not reflect the disrepair of the place. The photos of the room showed towels and when we arrived there were no towels. We were unable to take a shower before going out to our party. Very disappointing after a very warm day. When we got into bed one side of the bed was broken and I collapsed onto the floor. Do not book this place.»

«No staff to be seen»

«Lovely hotel»

«Beautiful room, super friendly staff! Close to lots of restaurant options. Delicious breakfast, lots of options and filling! Close to cruise port and train station.»

«Walkable to the train station and cruise terminals. But the property was pootly maintained. Our room locked but the common front door doesn't lock and is not secure. There was peeling paint in our room, no control of room heat, no towels, no cups, no control over shower water temperature and no remote for the very small TV.»

«There is nothing to like about this property. They had no knowledge of my booking through Expedia when I ran to check but then subsequently told me that the room was still available and they booked the room directly for me. I heard nothing from them prior to my arrival regarding key code entry to the property and to the room. Having been informed the day before my arrival that they were open on the Saturday (the day of my arrival), when I phoned I got a message saying the office was ...