Hoteller nær Kingston Historic Market

«Not what we expected. We thought we were to stay in a real castle. Tired. Staff a bit fawlty towers. Dinner was awful and they “lost” our reservation for 30 people. Rooms ok but bathroom very small and unpractical. Low water pressure in the shower. Nowhere to hang you towels. Will not go back.»

«Hyggelig personale, rent og gode senger. Vi var fornøyde med oppholdet.»

«Very nice and refurbished room. Excellent breakfast. »

«Veldig fint hotell med bra standard på rommet. Og veldig fornøyd med service.»

«This is no more than a 1 star hotel. Nothing worked, not the tv, not the shower, not the coffee machine, and it was dusty on the floor. When I reported everything missing, I got a new coffee machine, but the TV was never fixed even though it was promised by the staff who were at work that day. In addition, it says that breakfast is included, which is not the case as the restaurant is under renovation, this is outright deception as you actually pay for it. Directly misleading by both the hotel ...

«They left us outside the property in the blistering heat for 25 minutes with young children whilst finding someone with the key. They then took us into the wrong apartment. Eventually we got to our apartment and there was small pieces of broken glass on the floor, small bits of food in the fridge and generally not very clean. There was also no bedding for the sofa bed.»

«Superb»

«Nice, clean, friendly and perfect locations»

«My husband and I spent 2 nights at The Swan Inn. The staff were all fantastic and the food at the restaurant was great. Having a breakfast cooked to order included in the price was a nice surprise. The accommodation was good value and the bedroom, while small, was well designed. The shower was fabulous with lovely shampoo and soaps. Our only criticism was the bed and pillows. The mattress was mis-shapen (so much so that I fell out of bed twice). The duvet was too small and the pillows were ...

«Edwina was a welcoming host! Nothing was too much trouble! Made sure we always had what we need! Accommodating our American car! Fabulous fresh cooked breakfast! Room was lovely which was cleaned daily. The best shower pressure! Tea coffee, water and juice in the room. Great location, walking distance to Esher town centre and the Racetrack! Highly recommend Edwinas home!»

«Extremely clean, helpful and kind staff, great transport options (tube nearby). Happy we stayed here»