Still Water

For en natt er dette hotellet helt greit! Det ligger fint plassert i Kensington/Notting Hill og har nærhet til Kensington Gardens og Hyde Park. Du får det du betaler, og ikke noe mer. Hyggelig betjening, en helt greit rom - men med veldig dårlig trykk i dusjen og vasken. Her vet jeg ikke om det er et generelt problem i området eller om dette bare er hotellets utfordringer - men det tok dobbelt så lang tid å dusje som normalt. Utover det var det stille og rolig område - lett å sovne i en oktober natt.

We do not recommend this Hotel at all. Prime location, but terrible otherwise. Dirty rooms and hallway. They double charged us for the stay, and refused to give any help. One of the staff members was directly rude when we politely tried to explain the issue. He refused to have done anything wrong and put the problem back on us although the bank told us that both amounts was on their way to the Hotel. We also showed him the amounts and what we believed had happened, but still the response was angry and arrogant telling us that their receipts showed otherwise. DO NOT BOOK THIS HOTEL, awful customer service and standard. Would not surprise us if they did the double charge on purpose and hid the receipt behind the counter.

Veldig fint hotell med bra beliggenhet!