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We really loved this hotel. It was so nice and every one was incredible helpful and serviceminded all the time. Definitely recommending this to people I know that is going to Chania! There was not only good service, but really nice atmosphere as well. The hotel has very nice design, which makes you really relaxed and comfortable. It is located in the old part of the city, so a lot of nice restaurants and small shops. Because it is located here it is useful to rent a car, then you can travel to all of Crete's nicest beaches. The people in the reception helped us with maps and renting the car. In our opinion the beste service and the best food was at the restaurant right in front of the hotel, owned by same owner as the hotel. A really charming lady. Otherwise, there was a cool restaurant with a rooftop terrace on opposite side of the harbor with something bit more different food then Greek traditional. Recommended to book in advance. Thank you for a great stay. It was an amazing vacation.