Reiser til Porto Conte regionale naturpark

Helt greit hotell, ser det er under utvikling på nytt

Fint hotell. Bra med basseng

After the first night, my wife was told to keep quiet by a rude guest, because our 5-year-old son had cried for 30 minutes at 6 o’clock in the morning. It was very noisy between the rooms, we had a suite. Then my wife was told again by the receptionist that we must keep quiet, due to the same episode when our child had been crying. The hotel showed no understanding that our son could be tired after a journey. My wife was spoken to so that she started to cry. The hotel should not have families with children at all, when they cannot show any understanding. We paid around 500 Euro per night, so it is unheard of to charge extra for an omelette or fresh jucie for breakfast. Otherwise there is nothing around the hotel, the nearest village is nothing. We moved to Porto Rotondo. which is much better. We travel a lot every year but have never experienced being spoken to like this by a hotel. We regretted choosing this hotel. In response to Google, the hotel lies. We were not offered a late check-out, we checked out of the room and handed over the key at 10 in the morning. The hotel says they would find a balance, but in its response the hotel shows no understanding for families with children. The hotel did nothing to apologize for the experience.

Fantastisk frokost, behjelpelig personale og flotte fasiliteter generelt. Flott strand og egne solsenger. God plass på stranden og nydelig basseng område. Kommer gjerne tilbake.

This hotel is priced and marketed as a five-star property, but it doesn’t deliver. You pay extra for most things you’d expect to be included: the sun loungers down by the beach cost €100 a day, and only a few are free. Coffee in the room costs extra, and you’re given just one towel per day that you have to swap yourself using a towel-card system. All this hassle makes the place feel poorly organized. The beach is also a fair distance from the hotel, considerably further than the photos online suggest. The staff were not particularly helpful, and several of them didn’t understand us when we couldn’t speak Italian. At the restaurant there were plenty of staff on shift, but everyone stood around idle. No one came over to take our order until we practically had to walk up to them ourselves to ask if we could order food. Breakfast was mediocre. When we arrived, we accepted the offer to have our luggage brought up to the room, but after waiting a good while I had to go down and collect it myself. In short: a place that feels more luxurious in its marketing than in reality, where you pay extra for almost everything.