2/10 – Forferdelig
Roy M.
14. mars 2023
Likte ikke: Renhold
Disappointing
Back door lock was broken and would not lock, Pool was green. Although both items were soon fixed but the pool was unuseable for three days.4 bedroom villa with three sunbeds (One was broken) and no cushions. Two sunbeds with four cushions were delivered later.The tiles that surround the pool were in a state of disrepair, Curtain hooks missing causing the nets to droop (Dont think the nets have ever been cleaned.). Tumble dryer broke after second use, was not replaced for 1 week.
NOT the manager's fault : - Neighbour had week long party. - Two villas along decided to build extension. - New villa being built at end of road. - Council dug road up for three weeks and no water for two days..We are not habitual complainers and have rented villas for the last 7 years and although not everything was perfect, we never had cause to complain, but I believe advertising this as a five star villa is a misrepresentation.
Roy M.
Bodde her 28 netter i februar 2023