Hoteller i Juanillo

«This is the property that i booked but i actually changed properties the second night. We stayed at the maple beach property it was right next to the beach, close to the excursion pickups/dropoffs. The hotel staff were nice, the hotel security was nice and helpful, the host is the same person for both properties he is amazing, very accommodating, very nice person, his communication is great, and he is very helpful. The property sits next to good dominican restaurants, convenient stores and even ...

«Unresponsive staff when we told them the slider door was unlocked and stuck open. We left and went to a different hotel. »

«Restaurants in the area provided plenty of choices, which made dinner easy. »

«Couldn’t use the ac because it kept leaking water all over the floor. Didn’t stay the whole duration while here. I had to leave to another hotel to feel more comfortable. »

«Perfecto»

«Breakfast was in another location (10 min walk), no coffee/drink with it, as well as after 9 am . All that would be good to know. Staff was super helpful. »

«Rooms are in very poor condition, they try to make you sign a contract before seeing the room that states you have seen it and have “no complaints” and cannot be refunded. They also state if the food or conditions cause illness that could be “LIFE THREATENING” they will not be liable. If you don’t sign you can’t check in, so we had to sign under duress as we couldn’t find a new hotel for the same night. There’s also no beach access and sink water smells like sewage. We moved to Hotel HM Bavaro ...

«They take 120$ deposit for electricity, tell me that will return when I will check out, then never return and never answer to my calls and messages!»

«Pool was dirty, we had to wait 30 minutes for the staff to clean the room even though we arrived at 3pm (check in time ) they didn’t provide soap, and the AC wasn’t working good. Shower was rusty. It looked nice on the outside. »

«For the price the stay was good. We were close to walk to the beach. We had loads of restaurant options near by. Smoothies and other breakfast spots too. Greenfit wellness center was close and excellent. The beach was marvelous and only a few minute walk. The pool at the hotel was nice. La Bruja had a great dinner. The room itself was not great. It worked though. No hot water. No daily room clean service. Alba was the guy at the hotel he took us to an excursion which was good. He ...

«Worst disgusting room I have ever stayed in. Advertised pictures are not even from this room. »

«Discusting place »

«I rarely leave reviews, but I want to warn others before booking. The photos do not reflect the actual condition of the studio, and this is not a beach property. We arrived around 11:00 PM due to flight and customs delays. Although the listing states the office is open until 11:00 PM, no one was available and the studio was left unlocked. We were later informed a cash electricity deposit was required ($10 per unit, three total), which was not disclosed in the Expedia listing. I contacted Expedia ...

«Todo excelente,las personas muy serviciales.Lo recomiendo.»

«Garden area was beautiful and peaceful, with plenty of greenery and well-kept spaces. Swimming pool was refreshing and perfect for relaxing throughout the day. I enjoyed how close the hotel was to the beach, just a short walk to the Caribbean Sea and its calm waves.»

«I loved the peaceful atmosphere and the convenient location. This hotel is a great choice for anyone wanting a relaxing holiday.»

«First, The staff was very kind and this poor review is no reflection on them as a group. Know this when booking: 1. It's a mile way from the beach and not on it as photos show. 2. The room is in very poor condition. We had no hot water the first night. The entire facility needs a major renovation. 3.»

«NO!»

«Everything was great from the beginning till check out, food is amazing, great views, everyone is very welcoming, at la carte restaurante el asador was top notch, pools are great and drinks as well, clean beach! »