Er det tillatt med kjæledyr på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Ja, hunder er tillatt på dette overnattingsstedet. Du må betale et gebyr på DOP 6000 per kjæledyr, per natt. Ingen betaling for servicedyr.

Hvor mye koster det å parkere på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Ubetjent parkering er inkludert på dette overnattingsstedet.

Når kan man sjekke inn på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Innsjekkingen er fra kl. 15.00 til kl. 23.30. Sen innsjekking er tilgjengelig i et begrenset tidsrom.

Når må man sjekke ut på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Utsjekkingstidspunktet er kl. 12.00.

Tilbyr Serenade Punta Cana Beach & Spa Resort - All Inclusive noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. Aktiviteter innbefatter aerobictimer, trening i vann, yogatimer og mer.

Hvor ligger Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Dette overnattingsstedet ligger ved stranden i Punta Cana og 2 kilometer unna Bavaro-lagunen og Cabeza de Toro. Dessuten ligger Carol Downtown Mall og Punta Cana bysentrum kun 10 kilometer unna.

Serenade Punta Cana Beach & Spa Resort - All Inclusive: anmeldelser, tilbud og bilder 2026

Q: Har Serenade Punta Cana Beach & Spa Resort - All Inclusive basseng?

Ja, dette overnattingsstedet har 3 utendørsbassenger og et barnebasseng. Bassenget er tilgjengelig fra kl. 08.00 til kl. 18.30.

Om området

Serenade Punta Cana Beach & Spa Resort - All Inclusive ligger på en privat strand, i et område med nærhet til flyplassen. Cocotal Golf and Country Club og Cana Bay golfklubb er verdt et besøk hvis du er på utkikk etter morsomme aktiviteter, men hvis du heller vil oppleve vakre naturomgivelser, kan du dra til Cabeza de Toro og Playa Bávaro. Planlegger du en skikkelig helaften, bør du vurdere Coco Bongo Punta Cana, og reiser du med barn, bør du ikke gå glipp av Bavaro eventyrpark. Se vår reiseguide til Punta Cana

10/10 – Utmerket

Dinorah Yuderka

Reiste med partner

4. mars 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Super ! Beautiful! Wonderful staff !

Bodde her 4 netter i februar 2026

10/10 – Utmerket

Candice

Reiste med partner

4. mars 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

The ocean was visoble the in room jacuzzi was amazing

Bodde her 3 netter i februar 2026

8/10 – Bra

Michael

4. mars 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Solo Traveler. The resort was very nice and had many things to offer. My goal was to be at the beach or pool everyday and unwind and I was able to do just that!

Bodde her 6 netter i februar 2026

10/10 – Utmerket

Winfred

4. mars 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Very impressed with everything at the serenade family, u couldn't get bored as every night and day there was entertainment. Food was good only disappointed with the restaurant foods not what i imagined it to be since they limit bookings

Bodde her 5 netter i februar 2026

4/10 – Dårlig

Amelia

Reiste med partner

4. mars 2026

Likte: Renhold

Likte ikke: Overnattingsstedets bygg og tilstand

Clean room. Jacuzzi didn’t work properly. Requested maintenance 4 times. 2 times someone came but didn’t fix it. Food was average at best. Had to beg to refill the water in our room. Tricked into a hard sell on their timeshare program. Won’t return.

Bodde her 3 netter i mars 2026

8/10 – Bra

John

Reiste med partner

4. mars 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Stay away from the buffet. Make reservations early with the specialty restaurants. So much better. Pools are nice and beach is perfect and relaxing.

Bodde her 5 netter i februar 2026

6/10 – Grei

Viktoria

Reiste med familie

4. mars 2026

Likte: Renhold og personale og service

The resort needs a better selection in food, especially for breakfast. The buffet service was horrible, one time we were waiting for utensils for 10 minutes. The beach was great, that's the reason i am going to this resort. In the theater the screen was broken for a year and yhey don't even trying to fix it. Also it would be better if the pools had light at night. I booked my flight back with Arajet for match 3rd, and they changed it for march 1st without even notifying me. And Expedia sent me message reminder for check in, when i logged in to Arajet website i discovered that it was changed, i never had such stupid situation with American airlines. DO NOT BOOK WITH ARAJET. EXPEDIA FAILED NOTIFYING ME. I CALLED EXPEDIA AND THEY SAID OH WELL, YOU NEED A NEW TICKET, SO I HAD TO buy new ticket , this timei bought united airline. RIDICULOUS SERVICE, EXPEDIA!!!!

Bodde her 4 netter i februar 2026

6/10 – Grei

Siobhan Ann

Reiste med en gruppe

3. mars 2026

Likte ikke: Personale og service

We were in building number 2 with a swim out on the first floor. We could barely see the pool due to the bushes, however it provided some privacy. The two pools were a good side. one had activities, a bar, and the kids area, and music. This was the better pool. The room was cleaned okay. They don’t change your sheets, only tidy them, even if they are visibly dirty. It was frustrating to us as they keep the door open during housekeeping which turns off the air and lots of bugs came in. I read several reviews of the staff being rude prior to going, and unfortunately I can confirm they are rude, inattentive, and if you need something it seems as though you’re a bother. Not once did we have service at the buffet, no one offered to fill drinks or get coffee for breakfast. We had to get our own drinks. When asking for mimosas, they said no. The staff acted as if we were invisible. If we actually got service and asked for a drink, it was forgotten about. I’ve never experienced this at any other Dominican resort. If you weren’t at the pool by 7:30am, you won’t get a chair at either pool. We had to put towels on the ground and sit down. Not one staff approached us while at the pool to get drinks. The magic show and circus show were good. The drinks made by Eddison at the pool bar were great, he was a sweetheart. I don’t think I would come back. I would rather get better service and go to a resort that is slightly pricier.

Bodde her 4 netter i februar 2026

8/10 – Bra

Luis Alcides Morales

Reiste med familie og små barn

3. mars 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Clean room, things to improve but in overall everything is good

Bodde her 3 netter i februar 2026

8/10 – Bra

Marie Teresa

Reiste med partner

3. mars 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Most staff were friendly, Pools were great, beach was nice. Service was extremely slow at the food truck on the beach. Food overall was good! Room was good, clean, comfortable beds. Chairs on balcony were not very comfortable. Check in/out was a breeze. Drinks and service were great! Bring bug spray and itch relief.

Bodde her 7 netter i februar 2026

4/10 – Dårlig

Remigijus

Reiste med familie og små barn

3. mars 2026

Likte: Personale og service

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

This hotel needs to be closed for renovations. It is falling apart. Doors to the room barely holding shut, handicapped bathroom door completely busted and will not close. Pool has coudy water. Food was terrible and getting worse by the day. Steak at "The Cut" dinner was like rubber, deserts like a silicone. Handrails on some stairs falling down and unsafe.Beach was not cleaned and full of seaweed. Property next door was cleaning beach fine, not this one. Liked coffee shop though. This hotel if far from 5 star, closer to 2.5.

Bodde her 6 netter i februar 2026

6/10 – Grei

Patricia Lynn

Reiste med partner

3. mars 2026

Likte ikke: Personale og service

I’ll start by saying the food was below average and made me and my boyfriend’s stomachs upset the whole trip. Good thing our room had 2 bathrooms. Secondly we got harassed every single day to eat their “premium” breakfast so they could pitch us a time share. They also walked around the resort trying to get people to buy their excursions. Every day multiple times a day we were pulled to the side to try to be sold on something. It was NOT relaxing at all. Next the beds were super hard and I woke up with a backache every day. The staff acted like they did not want to help us at all. There were very few helpful and hospitable staff members. The service at every restaurant sucked and we barely got silverware or drinks even given to us at the buffet. The only saving grace at this resort was the Olivo restaurant. The server was awesome and the food was good. Also, the drinks were extremely inconsistent. We would have good drinks at one restaurant one day and the next day they were disgusting. I would definitely not recommend this resort to anyone unfortunately. The location was good but the overall experience was disappointing for all the money that was spent. On one more note, if you do anything outside of the resort an are transported by a company, be prepared that the staff drive crazy and at multiple points in each ride, I was scared we would get into an accident. And we had 3 different drivers so it is not one specific driver that was the issue, that is just how they drive here

Bodde her 5 netter i februar 2026

8/10 – Bra

leonid

2. mars 2026

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand

Nice ocean view, very good pools.Stuff friendly and doing good job. Room cleaning daily, a lot of entertainment. Strong 4 stars.

Bodde her 10 netter i februar 2026

8/10 – Bra

Yeenerva og Toa Alta

2. mars 2026

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand

Nice Room clean and spacious

Bodde her 3 netter i februar 2026

6/10 – Grei

Leonor

Reiste med partner

2. mars 2026

Likte: Renhold

We had an issue with our room initially air-conditioning was broken. They moved this to us a bad room that we complained. Then they move this to a better one bad thing is when we had dinner at hibachi I found a rodent running across of the hibachi that was not good. I killed it, but no one saw it.

Bodde her 4 netter i februar 2026

8/10 – Bra

Sandra J

Reiste med familie

2. mars 2026

Likte: Renhold og fasiliteter

Likte ikke: Personale og service

The buffet stuff are not friendly at all one the older man that goes around singing coffee coffee ‘he need to train them allHow To Give Customer Service

Bodde her 5 netter i februar 2026

4/10 – Dårlig

Loren

2. mars 2026

Food quality and food options. Drinks quality and drink options. Aggressive sales attempts for their new hotel.

Bodde her 4 netter i februar 2026

8/10 – Bra

Amanda og Woodbridge

Reiste med partner

1. mars 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The entertainment crew was top notch. Nutella, Maria, mairobi, Beyoncé…. Incredible and fun and made our stay extra special!!!! The beach in front of the adults only side was fantastic. The food could use some work but you don’t go away for gormet food. You go to relax and have the best time. Would recommend this place for a workaholic that needs to unwind.

Bodde her 7 netter i februar 2026

10/10 – Utmerket

Andrew

1. mars 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff goes above and beyond to help guests.

Bodde her 2 netter i februar 2026

2/10 – Forferdelig

Mathew

1. mars 2026

Bodde her 7 netter i februar 2026

4/10 – Dårlig

William

Reiste med partner

1. mars 2026

This resort rates highly on Expedia but this was not our experience. 1st day we spent most of the day trying to get our air conditioning sorted in the room. Three maintenance men came and left promising to return. Finally at 11pm we were moved to another room. This room was okay, had a poolside view from the 4th storey. The following day the Buffet was flooded and out of commission until our last day. Food was plain, okay but not luxury in any way, à la carte restaurants were basic but good though. The sushi I would go as far to say was excellent! Drinks were good, all bars good as would be hoped for. This may be the saving grace for the party crowd. The beach is very nice with a huge sand bar that extents out into the ocean, great for snorkeling and paddling around. Numerous fish including stingrays so I would advise beach shoes in the water. The pools had good days and bad days. Having had experience in swimming pool maintenance I can see pools that are struggling to maintain a safe level of chlorine. Murky water and the smell of chlorine means free chlorine is not available to deal with contamination. We also witnessed a man vomiting in the pool which cleared us out to the beach… not nice. Also didn’t observe any immediate action to deal with this contamination. I do understand it is difficult to deal with suntan lotion, urine, drinks, body fats etc but swimming pools should sparkle to be inviting to swimmers. Resort also has a building site down one side.

Bodde her 6 netter i februar 2026

8/10 – Bra

Hairo

1. mars 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

La habitacion estaba en buenas condiciones pero habían muchos mosquitos. Salí del hotel con picaduras de mosquitos deberían de revisar esa parte para asegurarse que como clientes no pasemos por esto

Bodde her 1 natt i februar 2026

8/10 – Bra

Miguel

Reiste med familie og små barn, Reiste med familie

1. mars 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Muy bueno

Bodde her 5 netter i februar 2026

8/10 – Bra

Sarabeth

Reiste med familie og små barn, Reiste med en gruppe

28. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

It was my second time visiting this resort, the first time visiting with my entire family. The staff is really responsive when anything is needed for the room, we used the app to request more towels and they were delivered quickly. I made all of our a la carte reservations with the front desk, from most to least preferred we tried: sushi, teppanyaki, steak, Peruvian, and Italian. We did the buffet our first night and we all ate well. The room service menu is limited and not geared toward kids. Our kids are 8 and 6, they found preferences at restaurants and buffets: gyoza, deep fried ice cream, fries, nacho chips, chicken nuggets, hot dogs. They were very disappointed by the cheese pizza, and I heard adults were disappointed by the pizza in the Italian restaurant. One thing I would change is being able to order food pool side for kids who are far too excited about the water slides, you cannot take food out of the buffet or sports bar. We didn't try the food truck as there was always a considerable line. The pool bars and staff there are great, they have non-alcoholic piña coladas which our kids really enjoyed. The beach was awesome, it's very shallow for a ways so you can walk around with kids and admire the fish. There are many pelicans around scoping out the fish which is entertaining too. Our kids only did a couple of kids club activities. Overall we had a great time!

Bodde her 6 netter i februar 2026

4/10 – Dårlig

Fiorlandy

Reiste med familie, Reiste med en gruppe

28. feb. 2026

Likte: Fasiliteter og overnattingsstedets bygg og tilstand

Likte ikke: Renhold

The hotel service was disappointing for all five of us. While not all the employees were the same, most were unfriendly and always looked angry, never smiling. The only exceptions were some of the entertainment staff who were very kind, as well as the pool bartenders. Our room wasn't cleaned for two days.

Bodde her 4 netter i februar 2026

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