Er det tillatt med kjæledyr på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Ja, hunder er tillatt på dette overnattingsstedet. Du må betale et gebyr på DOP 6000 per kjæledyr, per natt. Ingen betaling for servicedyr.

Hvor mye koster det å parkere på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Ubetjent parkering er inkludert på dette overnattingsstedet.

Når kan man sjekke inn på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Innsjekkingen er fra kl. 15.00 til kl. 23.30. Sen innsjekking er tilgjengelig i et begrenset tidsrom.

Når må man sjekke ut på Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Utsjekkingstidspunktet er kl. 12.00.

Tilbyr Serenade Punta Cana Beach & Spa Resort - All Inclusive noen tjenester med alt inkludert?

Ja, alt er inkludert på overnattingsstedet. Aktiviteter innbefatter aerobictimer, trening i vann, yogatimer og mer.

Hvor ligger Serenade Punta Cana Beach & Spa Resort - All Inclusive?

Dette overnattingsstedet ligger ved stranden i Punta Cana og 2 kilometer unna Bavaro-lagunen og Cabeza de Toro. Dessuten ligger Carol Downtown Mall og Punta Cana bysentrum kun 10 kilometer unna.

Serenade Punta Cana Beach & Spa Resort - All Inclusive: anmeldelser, tilbud og bilder 2026

Q: Har Serenade Punta Cana Beach & Spa Resort - All Inclusive basseng?

Ja, dette overnattingsstedet har 3 utendørsbassenger og et barnebasseng. Bassenget er tilgjengelig fra kl. 08.00 til kl. 18.30.

Om området

Serenade Punta Cana Beach & Spa Resort - All Inclusive ligger på en privat strand, i et område med nærhet til flyplassen. Cocotal Golf and Country Club og Cana Bay golfklubb er verdt et besøk hvis du er på utkikk etter morsomme aktiviteter, men hvis du heller vil oppleve vakre naturomgivelser, kan du dra til Cabeza de Toro og Playa Bávaro. Planlegger du en skikkelig helaften, bør du vurdere Coco Bongo Punta Cana, og reiser du med barn, bør du ikke gå glipp av Bavaro eventyrpark. Se vår reiseguide til Punta Cana

8/10 – Bra

Deon

25. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The hotel was amazing, the staff was amazing, the food was pretty good and the excursions were great. The only reason i gave it 4 stars is bc the sports bar was consistently underwhelming and someone broke my lady’s perfume. Other than that it was amazing.

Bodde her 3 netter i februar 2026

2/10 – Forferdelig

Kathleen

Reiste med en gruppe

24. feb. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

I rarely give reviews regarding hotels during a vacation but this one was an exemption. First, we booked for four people with payment due at check-in. When we arrived, the hotel clearly knew only three guests were staying, yet still charged us with the full rate for four. Since payment was made at check-in, we expected the rate to reflect actual occupancy. No adjustment was offered. The staff at the check in said we still have to pay for the whole amount and reach out to Expedia to get a refund for that one person. Throughout the stay, i had to go back and forth with them. This feels like deliberate overcharging. Second, our room had a leak, and we couldn’t even reach guest services for assistance. And when we did, the problem wasn’t handled until the next day. The delay in response left us dealing with the issue overnight, which affected our comfort. Went out for an excursion, management said they will fix the leak, came back to the hotel, ceiling was still leaking. Thirds, food was extremely disappointing. Bland, repetitive, and far below what you expect from an all-inclusive resort. What made everything worse was the indifference from staff. There was no urgency, and no genuine effort to resolve issues. Between the billing issue, maintenance problems, poor food, and lack of service, check out other hotels for better options.

Bodde her 3 netter i februar 2026

6/10 – Grei

Raidinys og ELizabeth

24. feb. 2026

Good people working bud

Bodde her 5 netter i februar 2026

6/10 – Grei

Marzena Barbara og Brooklyn

Reiste med familie og små barn

24. feb. 2026

Likte: Fasiliteter og overnattingsstedets bygg og tilstand

Likte ikke: Renhold

Bodde her 6 netter i februar 2026

8/10 – Bra

Veronica og New Providence

24. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

I had a wonderful stay at this resort and truly enjoyed every moment of my vacation. The service restaurants and buffet was great and there was a great variety of dishes, beautifully presented.

Bodde her 12 netter i januar 2026

10/10 – Utmerket

Wanda

24. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Todo Excelente la habitación los empleados muy buen hotel quiero mis otras vacaciones hay 10/10

Bodde her 3 netter i februar 2026

4/10 – Dårlig

Karen

Reiste med partner

24. feb. 2026

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

The Xpand people not professional about not getting a sale ! Nice as can be until they have wasted close to 2 hours of your vacation when I finally said I am not buying . Cold as ice . Frozen princess “Maria” The tall man possibly American not any better . They don’t even seem to know what they are selling you . If they do they do a terrible job explaining. Anyway won’t go back to this chain. Buffet food was not good and the staff seemed so so unhappy. Not sure these people even kinda like their job.

Bodde her 7 netter i februar 2026

6/10 – Grei

Maria Rosa

Reiste med partner

23. feb. 2026

Likte ikke: Overnattingsstedets bygg og tilstand

Bodde her 6 netter i februar 2026

8/10 – Bra

Michael Bryant

Reiste med familie

23. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Proximity to all the amenities was great for my mother who has difficulty walking

Bodde her 9 netter i februar 2026

10/10 – Utmerket

Kathy

Reiste med partner

22. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

The staff was courteous and the food was amazing

Bodde her 4 netter i februar 2026

2/10 – Forferdelig

Samer

Reiste med familie og små barn

22. feb. 2026

Likte: Renhold

The staff seems exhausted all the time, tired of serving people, if u try to call the operator no one will pick up if u need towels or room check out or anything in general. Will i.go back? Never

Bodde her 5 netter i februar 2026

10/10 – Utmerket

Karan

Reiste med partner

22. feb. 2026

Likte: Renhold og overnattingsstedets bygg og tilstand

Good spot

Bodde her 4 netter i februar 2026

10/10 – Utmerket

Joamilette

Reiste med familie

22. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

La habitación ,los empleados y la comida

Bodde her 3 netter i februar 2026

8/10 – Bra

Naji

22. feb. 2026

Mis vacaciónes fueron exactamente como lo imaginé una estadía placentera solo tuvimos 3 inconvenientes 1- La suite tenía algunos detalles de mantenimiento en el jacuzzi no lo pudimos era unos de mis puntos de necesidad ya que tengo problemas de espalda estaba en muy malas condiciones. 2- el segundo día de la llegada te invitan a un almuerzo y es para hacerte una promoción de venta hotelera esto nos tomó todo el día pierdes la mañana por estar a tu invitación y ayi te atrapan por 4 horas más 3-Los restaurantes tienen su programa de reserva si no lo haces con mucho tiempo de anticipo terminas comiendo en el buffet que estuvo decente su comida pero su menú no varía mucho así que terminas cansado de repetir lo mismo El personal fue atento amable respetuoso y si lo recomiendo pero siempre y cuando lo mejoren en los puntos mencionados

Bodde her 6 netter i november 2025

10/10 – Utmerket

Antonio og Glendale

Reiste med partner

22. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Has stayed here several times always a great time from the amazing staff to the food to the great shows

Bodde her 4 netter i februar 2026

10/10 – Utmerket

Angie

22. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Staff very friendly

Bodde her 4 netter i februar 2026

4/10 – Dårlig

Nicole

Reiste med partner

22. feb. 2026

Likte ikke: Renhold og fasiliteter

My husband and I just returned from our trip to Serenade and we experienced several red flags. First - watch out for the “xpand” sales reps. They pose as concierges and invite you to breakfast and then drag you into a sales pitch. Ours lasted 4 hours, on my birthday. The sales people are very aggressive. I ended up having to get upset in order to end the meeting. It was very high pressure & they asked us to deposit over $10,000 to join this club and sent three different sales people - very, very aggressive and pushy. I told them several times it was my birthday and we were not interested and they would not take no for an answer - it was really unprofessional and we were so taken back by it. We spoke to other couples on the resort that had the same experience. Google reviews on this for the resort & educate yourself before you go. Second, we got stuck in our elevator & nobody seemed to care - no maintenance done after we reported it that we saw. We ended up walking four flights of stairs everytime we went to our room after that. Third, the toilet in our room was very stained and gross - thankfully we had two bathrooms because that one wasn’t useable. Four, not really the resorts fault, but lots of seaweed. Overall, I would probably seek out another hotel.

Bodde her 4 netter i februar 2026

2/10 – Forferdelig

Janeth

Reiste med familie og små barn

22. feb. 2026

Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Experience bad service. They only stack you with one toilet paper roll apparently is supposed to last two days for a family of five with a junior suite. Workers are very unhappy, not friendly and never happy to help with any request. Started from the Front desk from the check-in. They should all go for training. Front desk is the face of the resort. I also saw roaches walking around the food. The more i write the more i get disappointed. Waste of money!!!

Bodde her 7 netter i februar 2026

4/10 – Dårlig

lucia

Reiste med partner

21. feb. 2026

Likte: Renhold

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand

The food at this resort is absolutely abhorrent. Not a single thing was as described and they essentially fed us baby food. Eating was only for sustenance. When it came to the drinks, every single time the same drink was ordered it was completely different. Te entire place clearly has a training and communication issue. None of the rules regarding separate adult only areas and people leaving towels on the beach were ignored. I am actually angry i spent any money on this place and I believe it should be removed from Expedia. This was a waste of money.

Bodde her 4 netter i februar 2026

10/10 – Utmerket

Jessica Marion Elizabeth

Reiste med partner

21. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Before I arrived I saw many bad reviews, I did not experience this at all this was a wonderful trip the staff was great the rooms were cleaned the amenities were great the food was great for an all inclusive

Bodde her 6 netter i februar 2026

8/10 – Bra

Makiel

Reiste med partner

21. feb. 2026

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand

Great resort but the food was a little scarce and not to many options to choose from. Other then that the staff and the cleaning crew are excellent

Bodde her 4 netter i februar 2026

8/10 – Bra

Zachary

21. feb. 2026

Likte: Renhold og fasiliteter

Great food, resort and amenities. Over really enjoyed it, one this is room had issues specifically with shower and hot tub in jacuzzi room. They did take a bit of time to come fix it but overall would recommend

Bodde her 7 netter i januar 2026

4/10 – Dårlig

Joseph Lee

20. feb. 2026

Likte ikke: Fasiliteter

I didn’t like the sell pitch them trying to get you to join their elite club! The food wasn’t good the rooms with the pool connection was good customer service was decent but not good to report about that place.

Bodde her 3 netter i februar 2026

6/10 – Grei

Stefanie

Reiste med familie og små barn

20. feb. 2026

Likte: Renhold og fasiliteter

Staff was great and the property amenities were wonderful for kids which is why we booked it. The food was 2/10. We were there for 5 days and couldn’t book a single reservation to any of the property restaurants and no one cared at all. We walked up and the whole restaurant was empty but they wouldn’t take us 3 with our hungry 6 year old. We had to eat at the mediocre buffet all 5 days which really ruined the “all inclusivity” for us. We also had a lot of issues with our room the first night - AC was broken, had no sheets for pullout bed that we initially booked a two queen bed, not one king and a pullout, no towels or washcloths. It was a mess at first but as far as things outside, it was a nice stay.

Bodde her 4 netter i februar 2026

2/10 – Forferdelig

Lee Richard

Reiste med familie

19. feb. 2026

Likte ikke: Fasiliteter

Staff wasn't the friendliest. There were a few nice people there but overall most were unfriendly. It was a huge undertaking just to get bottled water in the room and we were told at the lobby bar that bottled water was for vip members only. Be sure to tell them that you want alcohol in your drinks if that's what you want because a lot of them will not give you alcohol. Coffee was oustanding but again almost impossible to get in room. Absolutely do not do the Expand meeting the day after you get there unless you want high pressure salesman trying to push you into spending $26,000 and then getting obnoxious and rude when you tell them that you're not interested. Nice beach and facilities but too many negatives to ever consider going back to Serenade. Forgot to include the food. It was mediocre but the chocolates/fruit and bread were good

Bodde her 6 netter i februar 2026

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