Etna Cable Car

Nice looking and well kept place. Room was nice although a bit disconnected with two floors. The staff was very nice. Great to have the possibility to rent bikes at is quite remote. The facilities were frankly dissapointing for being one of the most well regarded hotels around the area. Sterile outdoor area and a lot of empty space which made the experience somewhat uncanny. We booked with spa entrance which we regret, the outdoor pool would have been sufficient. The saunas are either chilly or very dry, so the sauna experience was not up to the expectations. The cold bath was a small tube where immersing your head was not possible. Fine except for the fact that it was in the main room with bubble pool and connections between each facility as tjhe compressor was running continuously making the whole area noisy. Not very relaxing. Although a very nice place, it was not worth the price.

Ok, the hotel is new, stylish and the service was exceptional. But and that’s a big one. We booked a room with a balcony on the sea and we got one with a separate access than the hotel main entrance. The room was very nice, but the air conditioning was miserable. We thought it didn’t work and so did the nice guy at the reception who offered us to spend the night in another room with a functioning air condition which we did. The next day we found out that the air condition in our original room was working fine, but just miserable. We got a choice to move to another luxury room (without a real balcony, just a French balcony) or stay at our room. We stayed on one condition; air condition stays on by day even when we were not in the room. It was still not enough honestly, but we were only staying for two nights and didn’t want to make a fuss.