Hoteller nær de la Cruz Collectiion

"Fantastisk personal i resepsjonen. Store gode rom, god seng og sengetøy. Gode håndklær på badet, men sparedusj med så lite vann ut gjorde at man brukte svært lang tid i dusjen, spesielt vanskelig å få skylt såpe fra håret. Ingenting å utsette på renhold, bortsett fra golvet. Anbefaler ikke å gå barbent, men ta med tøfler. Det bærer preg av å kun ha blitt tørket med tørr mopp, selv på badet ble kluten helt svart når man tok vann på. Hotellet ligger godt plassert i forhold til restauranter, shopping og kun 12 minutter fra flyplass, eller cruisehavn. "

"Helt ok for to netter. Litt gammelt og skittent. "

"Veldig rent og pent hotell. Pent bassengområdet , fint gym og bra rom. Positivt at Metromover som er gratis schyttle buss hadde stasjon rett ved siden av hotellet. Litt kjip frokost og lite service minded personale ved frokosten. Siste dagen kom vi 5 min før stenging, og vi ble da nektet adgang. Veldig dyr parkering, Parkeringspersonalet prøvde også å lure oss til å betale mere enn det taksten var. (Taksten sto på en plakat)"

"Only gave service 4 stars because you check in and out yourself, on iPads. Not a bad thing, but did not get to test the staff much that way :) Perfectly, albeit small, room for singles or couples who do not mind others being in very close proximity to the toilet. Loved how I controlled everything through app or iPad in the room. Bed was a bit hard, but perfect for me."

"Vi hadde tre fantastiske dager på dette hotellet i Downtown Miami. Stor og ren leilighet med utsikt til byen. Veldig flott treningsrom og poolområde med bar og servering. Gode restauranter i nærheten. Anbefales😊"

"Flott opphold på et fint hotell. Noe utfordrende med parkering som løstes med valet parkering. Litt problemer med nett, men dette fikk vi raskt hjelp med fra resepsjon. Fikk også veldig gode anbefalinger på frokostmuligheter i nærheten av hotellet."

"Nedliggi seng, burde vært yttet for flere år siden. Hver ang jeg har vært der har jeg fått rom med vindu mot en vegg"

"I am writing this review as honest as I can. I believe it's my responsibility to share the incompetence that we met in Miami during our stay at this hotel. Now, this is supposed to be a nice and luxury hotel located in the center of Miami. It was expensive. Way overpriced compared to the quality and service. Our family went on a 7-day vacation and three rooms at this hotel was around $9000. That is a lot of money for a standard hotel. I emailed the hotel in advance and asked if it would be possible to pay in advance since it's a large sum and didn't want to have problems with our European credit cards. That was not possible. We had to pay upon checkout although they would reserve a certain amount at check-in as a precaution. When we checked in, we wanted to know the total price, but the first receptionist couldn't tell us the exact amount due to the complicated calculation of taxes. Thats what he actually said when we checked in. Due to the limited Words, I have to make this short: they Keep charging our cards without telling us. Keep coming up with excuses. Caused alot of stress. They didnt know anything. Just pointing fingers at accounting but then Said it was normal. Worst hotel experienced Ever. Please contact me to Get the full story. Dont stay here. It should be $100 and not $500 per night. Basis hotel. Nothing fancy. Even Got a business card from the senior manager with the wrong Phone number on. Thats how pro they are. Stay away"

"A great stay. The property is well kept, the apt had everything and was in great condition with a balcony facing west. The only drawback is that the pool isn’t heated, so it is quite cold."