Hoteller nær de la Cruz Collectiion

"Fantastisk hotell. Ekstraordinært treningssenter "

"Vert nice, Central area, everything nearby, friendly staff, nice roofarea with pool"

"Only gave service 4 stars because you check in and out yourself, on iPads. Not a bad thing, but did not get to test the staff much that way :) Perfectly, albeit small, room for singles or couples who do not mind others being in very close proximity to the toilet. Loved how I controlled everything through app or iPad in the room. Bed was a bit hard, but perfect for me."

"Flott opphold på et fint hotell. Noe utfordrende med parkering som løstes med valet parkering. Litt problemer med nett, men dette fikk vi raskt hjelp med fra resepsjon. Fikk også veldig gode anbefalinger på frokostmuligheter i nærheten av hotellet."

"Nice view! Friendly (if not all that helpful) staff. Housekeeping didn’t refill toilet paper or shampoo, had to call for it. They were quick when we called. Didn’t refill cotton swabs either. I think all housekeeping did was replace towels, took out the trash and made the bed. Didn’t replace the bed linens for the week we were there or clean anything off the floor (we had a spill and cleaned it with a cloth, but it was sticky the whole time). Ok place to stay, but not the greatest. Didn’t get our cookie when we checked in."

"I am writing this review as honest as I can. I believe it's my responsibility to share the incompetence that we met in Miami during our stay at this hotel. Now, this is supposed to be a nice and luxury hotel located in the center of Miami. It was expensive. Way overpriced compared to the quality and service. Our family went on a 7-day vacation and three rooms at this hotel was around $9000. That is a lot of money for a standard hotel. I emailed the hotel in advance and asked if it would be possible to pay in advance since it's a large sum and didn't want to have problems with our European credit cards. That was not possible. We had to pay upon checkout although they would reserve a certain amount at check-in as a precaution. When we checked in, we wanted to know the total price, but the first receptionist couldn't tell us the exact amount due to the complicated calculation of taxes. Thats what he actually said when we checked in. Due to the limited Words, I have to make this short: they Keep charging our cards without telling us. Keep coming up with excuses. Caused alot of stress. They didnt know anything. Just pointing fingers at accounting but then Said it was normal. Worst hotel experienced Ever. Please contact me to Get the full story. Dont stay here. It should be $100 and not $500 per night. Basis hotel. Nothing fancy. Even Got a business card from the senior manager with the wrong Phone number on. Thats how pro they are. Stay away"

"A great stay. The property is well kept, the apt had everything and was in great condition with a balcony facing west. The only drawback is that the pool isn’t heated, so it is quite cold."

"We were 2 days in Miami before a cruise and this Hotel was very practic for this purpose. "

"Vi hadde standard hotellrom med kingsize seng. Rommet var slitt, sengen var god. Resepsjonen var lite imøtekommende, og vi ble ikke tatt imot av noen som kunne hjelpe oss med kofferter ved ankomst enda jeg tydelig slet og trengte hjelp. Det var lite utvalg av frokost, og servicen var treng både hos servitørene og ved omelettstasjonen. "