Hoteller nær CoolSprings Galleria

«We had a great stay. Staff was friendly and helpful. Only negative was breakfast not starting til 7 am after we had to leave each morning for a sporting event. »

«Bed was great and unlike many hotels, I didn’t not smell mold in the public area or the room I stayed in. »

«Our room was clean and larger than expected. There were any double queen rooms left, but the king with the tocca bed worked perfectly for our family of four! Breakfast had lots of options and staff did a wonderful job of making sure everything was stocked as it was a very busy due to kids sporting event that must have been going on. Great location as well!»

«Clean room, great pillows»

«Very nice hotel. Room was clean, pool was wonderful, and the lots of variety at breakfast.»

«Everything was great!»

«Clean room and nice early breakfast, great location»

«Bed bugs in our room and had to move rooms which split up our group from 3 women in 2 queens to 1 woman alone in a single king and 2 in another king. I appreciate us moving- front desk staff was great, but bed bugs are not okay and it was obvious with spots on the mattress. Someone should have caught that before you placed someone in the room. Completely grossed out. Also TV in new room did not work.»

«The room seemed clean but noticed a strange odor throughout the property. Our window was very dirty and had black mold growing, I should have taken a picture. Hopefully they will deep clean or replace them soon. When we turned on the heater briefly it smelled like smoke - very strong so we turned it off immediately. »

«Very nice hotel and staff was nice but I didn’t get the room I paid for.. we were told we got an upgrade because they oversold rooms but our upgrade was a 2 queen room when I booked and wanted the king room.»

«Very nice room Quiet»

«Friendly, kind, professional staff.»

«It was going thru remodeling but the remodel room was great rm 131 was our rm I recommend elevator mcrm be silinted with noise baffle very loud coming from pump»

«The staff were friendly and helpful, but the cleanliness of the room was a major concern. There was noticeable hair and dust throughout, and visible buildup in and around the vents in both the bathroom and bedrooms. I’d recommend staying here only if necessary until these issues are addressed. The property is expecting renovations in the near future, so hopefully that will also bring improved cleanliness standards.»