4/10 – Dårlig
KM og Norway
Reiste med en gruppe
1. mars 2020
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
4-stars hotel??! Are you kidding?
I chose this hotel because it was close to my friend’s house and because it was the best one available on carnival in this area.
The room itself was fine and clean, but it was so noisy! I heard the doorbell from downstairs all the time! When somebody was talking in the corridor, it felt like they were in my room. And since it was carnival, the noise level was really bad! I couldn't have a window open, because of all the smoking and talking outside (my room was just above the entrance). I asked to change my room to a more quiet area in the hotel and it was not possible. I stayed there for 4 nights, I feel like they should have made the effort.
The Wifi code they gave me didn’t work, the phone in my room didn’t work. Breakfast was 14 euros and totally not worth it! Bacon and scrambled eggs were a big disappointment.
When I asked the receptionist about where I could buy swimming clothes to use the pool, he explained where the shops were, but after I had bought it, one lady said it’s naked only. He didn’t mention it to me, so swimming clothes were a waste of money! He didn’t say anything about the breakfast price when I checked in either. I feel like it is a standard thing to say. Customer service wasn’t what you expect in a 4 stars hotel or actually in any hotel.
KM
Bodde her 4 netter i februar 2020