Hoteller nær Chac Mol Cenote

«Instalaciones antiguas »

«good for family»

«I love this little town. Been going there for many years and love the hotel. Staff helpful. There is no elevator for those who need one. We were on the 3rd floor which was fine but if you have issues it could be a problem. As I said I love the little town but they are losing their beach. The sargassum seaweed is a real thing and starts in the early April or so and lasts for a while. All of this saddens me but may not go again as it is not pretty and the staff was working continuously to ...

«Maravilloso hotel La atencion al cliente es de Lujo. Extremadamente Limpio. Todos Los trabajadores super amables.»

«Really nice place, first day PLS make sure you travel the rest of the resorts and understand all the activities available this will help you plan ur days better. the arcade was not included and a few water activities were additional cost as well. overall the staff were super nice and our stay was very comfortable and relaxing. Reserve your restaurants first day. The buffet definitely felt some days were better than others, if you don’t like the food at one place walk a few minutes to the ...

«The hotel is huge, lots of activities, and entertainment. Perfect for all age groups because there’s stuff for everyone to do. Recommend staying at the palace, colonial or caribe.»

«The food was amazing. The staff was incredible. The pools were delightful. Zero complaints.»

«This was one of the most dreamy places I've ever visited. The grounds were gorgeous between the beach, the jungle, and the architecture. The service was unrivaled. Luxurious in every sense. Can't wait to come back!»

«We enjoyed our stay here, but noted some issues with bathroom cleanliness and quality of the food available. We enjoyed the Adelita restaurant, but the buffet and other restaurants were lacking flavor and variety. Overall, a wonderful place to stay and we enjoyed being pool side and beach side daily but for 5 star resort and for the price, cleanliness and food could use improvement.»

«Wyjątkowo pięknie położony hotel, prawdziwy raj! Duży wybór śniadań i kajak do dyspozycji. Pokoje bardzo czyste, codziennie sprzątane. Polecam pokoje na parterze ( prywatna plaża i palmy przy tarasie). Przemiła obsługa! Bardzo spokojne i bezpieczne miejsce ( raczej nie dla ludzi z małymi dziećmi i szukajàcych wieczornej rozrywki). Dojazd do hotelu raczej autem»

«Loved the staff here! Amazingly clean facilities and everyone so helpful & cheerful. Food was good… a few places food was exceptional. Try the spa!»

«Amazing resort, incredible staff, and the vibe was top‑tier. The swim‑up room? Mandatory. Non‑negotiable. Life‑changing. Now… the only thing that threw me off was eating breakfast while other guests were casually strolling around in the nude like it was a National Geographic special. It was my first au naturel experience, and let’s just say watching people prance around naked while I’m trying to enjoy eggs wasn’t exactly my personal vacation fantasy. But aside from the unexpected ...

«The check in was very smooth and thanks to Jose Antonio we got an amazing room with sea view in a quiet corner of the hotel. Our private concierge Daniela Robles did an amazing job in helping us with dinner reservation and reserving sun beds at the beach in the morning. The hotel has the beach on one side and jungle on the other side, so it was really cool to see some of the animals and birds so close. The japanese restaurant was excellent and the sashimi there was super high quality. In ...

«Every single interaction with staff was a great experience! Having other resort access was also a huge plus. Spent most days at the infinity pool where we always had great service & great view. The spa was another great spot- sports complex, massages, health bar, gym, lazy river, and health circuit which includes dry and wet saunas, cold plunge, hot tubs etc. I wish the food was a little better it was a hit or miss but what you expect at resorts. Also, I wish the beach and ocean were ...

«Family friendly en bloque Family Selection y resto. Habitaciones limpias.»