Cascades of Time-hagene i Banff

This hotel was amazing! The staff were kind, the check in and out was easy, we had an overhead carrier on the car and felt safe with it overnight, parking was only $10 a night, and the hot tub was wonderful! The resort had an overall white and peaceful vibe to it!

Things were missing in the unit .. There were no pot scrubbers to clean pots and pans .there was no toilet bowl cleaner to clean the toilets on a long stay .. House keeping was not there . at all . When after 2 days in my stay I asked for them to take the towles from the bathroom and the trash .. I let them know i would not be in the unit from 1 - 930 that evening and when i got back it had not been done .. These are the things that can be inproved upon . The unit was lovely The beds were comfortable ..