Hoteller i Carrollton

«Great hotel in an EXCELLENT area.»

«Hotel was not clean. Staff was friendly.»

«Wake-up calls at 5 AM that we didn't order. The room was never cleaned. The hotel front desk gave another family keys to our room. The elevators were so slow that it became a running joke among the guests. We needed to ask repeatedly, again and again, for the most basic services. This place was wildly overpriced.»

«Good»

«The actual bedroom was very nice and clean. But the bathroom was horrible, when I entered the room the bathroom door was locked so i had to call for it to be opened. When i returned back to my room,there were hair particles, tub was dirty with hair and the mess that maintenence made was left on the floor. Horrible I was very disappointed for it to be a holiday inn. Will never book another stay at any holiday inn. My friend next door found a roach in his refrigerator how awful is that. I'm ...

«Standard Rm does not come with refrigerator or microwave would have been nice to know prior to getting there or booking »

«Good »

«I really wanted to love this place, and there are definitely some positives, but unfortunately, a few key issues impacted our stay. The property itself is beautiful, with a lot of historic charm, and it’s impressively clean for its age. That said, our experience fell short in several areas. We were in town for a funeral and arrived very late, only to be woken up at 7:30 a.m. by loud roofing work directly above us. At no point during booking or during check-in were we informed that construction ...

«If I could give it a -100000 I would. I immediately checked out the moment I checked in. This hotel is horrible. It’s so old and outdated. The floors have so many soft spots. Sheets not clean. Bathroom is disgusting. Save ur money. Sleep in your car.»

«The hotel is under construction, but in good condition and the staff was very friendly. Breakfast was nice unfortunately we didn’t have time to get to the pool, but we had a nice stay»

«Went to check in. Pulled into a oneway small parking lot dimly lit. People hanging outside the hotel . Looked like a drug hotel . Didnt stay and they still tried charge my card»

«Bed was very hard and uncomfortable. No shuttle service to airport. Poor customer service. »

«Much older than the photos make it look. Shower barely worked. We paid for a suite with a pull out bed but was told it wasn’t available when we checked in. Front desk clerk didn’t care one bit. However, the breakfast was great and housekeeping staff was very nice. »

«The elevator make an scarry noise when going up, and always smell bad, at nigths is impossible sleep because this hotel has tenants and the sames at nigths they fight,insult and throw the doors must of the nigth, really very bad experience. »

«Convenient to highway, great options for eating nearby, ample parking, and close to shopping. Hotel had nice pool. Lobby was large with plenty of space for hanging our with a group. The outdoor space was exceptional with large firepit and lots of seating. Rooms were larger than expected (bigger than Springhill Suites). Hotel recently opened and it's super clean with nice finishes. I appreciated that rooms had extra pillows and blankets so we didn't even have to ask. »

«Room was clean »

«Property was nice and friendly»

«Staff was extremely friendly when we checked in room was clean everything was perfect »

«The rooms are not bad. AC, Microwave, TV, fridge, and Lights were working just fine. The problem lies in neglecting shower maintenance. In room 211, the bathtub faucet never reaches the end, so the water will be lukewarm at best. The diverter valve you pull up from the spout to get a shower doesn't work well, so most of the water never reaches the shower head and just spills; I had to use my hand like a caveman to get water on my body. They know these issues; they just chose not to spend the ...