2/10 – Forferdelig
Alona
Reiste med familie og små barn
17. feb. 2026
I didn't get the room I paid for and was told my original room was under construction which turned out fir the WHOLE weekend.. They first tried to give me a smaller room and stated they will accommodate me on the next day which they didn't.. Then have the nerve to tell me if I didn't want to stay I could cancel the room and find somewhere else.. I paid for my room weeks in advance and I was in another state... where should go... The disrespect and unprofessional behavior is what really get me...There is NO None customer service skills shown toward their customers especially dealing with STACEY..
The manager didn't contact me regarding the matter and I dealt with the small room for FOUR days.. The treated me as If I wasn't there..
I understand it was a holiday weekend and we all made reservations for occasion in our life so don't treat it like its nothing to you...Your running a business so treat everyone with respect. COMMUNICATION goes a long way...
Terrible Weekend.
Alona
Bodde her 3 netter i februar 2026






























