Hoteller nær Ferguson Center for the Arts

«Staff, as always try their best. Unfortunately this property needs a lot of maintenance and it is long overdue for some new towels, sheets, comforters and some renovations. Understanding this is the Key West Inn and we were not expecting 5-star service or facilities, dingy towels/sheets take you back a little bit. Additionally, they advertise that breakfast is included, we did not get breakfast, we rang the bell several times and no one answered, when they finally answered, breakfast was not ...

«Ok»

«Door needs repair to be more secure. Humidity in the room was really bad. Staff was exceptionally professional and nice!»

«There was nothing to like about this place. A/C was di not reach in the bedroom. Place was full of roaches. Drug addicts hanging around. Sign said no dogs but the room right below me had one barking all night. I had to depart early but no one is in the office until 10. Expedia had this place rated at 7.4. Expedia needs to do a better job vetting their listings. Price was 73 dollars a night.»

«Friendly staff <3»

«Great atmosphere!! Rooms a better dated but work. Great local from city center. Resort feel. just need a of work on the carpet on the 1st floor. Burger joint was awesome. Place is Best kept secret.»

«Clean rooms. Good breakfast.»

«Room clean, hotel and staff great! Did not like that had to pay for breakfast, should be included.»

«The hotel is nice, and everything we hoped for. But there is very limited possibilities with out a car. But no lack of parkingspaces. With 4 kids from 11 to 17 the hotel let us mix the rooms as we wished, very happy about that.»

«The AC in our King bed with pull out sofa bed room was terrible. Temperature could not be controlled. Wall thermostat was almost unusable. Expedia stated a $100 pet fee when I booked, but I was charged $150. In addition, there was no mention of a daily parking fee of $5.30 when I booked or at check-in. We left a day early and I understand we would not be refunded that last night even though we did not stay there, but we were also charged that parking fee for a parking space we did not use. The ...

«All then staff were very courteous and professional.»

«Not one complaint. I'll be coming back!»

«Please avoid this property at all costs. There were mouse droppings in the room. The cleaning staff did not clean the room when requested. The hotel does not ahve enough linen for all the rooms. Also the hotel does not have enough Towels as well. I came back to my room one afternoon and found that the hand towels were missing. The cleaning staff had come in and taken away all the hand towels, probably they were needed in another room. The Reception staff was very nice and polite, the breakfast ...

«Would not recommend.»

«The staff was very polite however,, the room we stayed in was pet friendly in which we were not aware of and when we arrived the smell was horrible and we were told it was because of the carpet cleaning. The carpet was wet our entire four day stay. The sheets were damp so we had to use the hairdryer to dry them ourselves. Light bulb was out in the bathroom and the water pressure in the shower was not conducive for showering. We were in a handicapped accessible room and we did not need that. By ...

«Everything is good 👍»

«I booked a3 night stay 2 nights we had a storm and no electricity with no compensation no back up generators nothing just in dark until you weren’t.. the door locked on the handle but no other safety features the door had crackers you could see outside you get what you pay for.»

«I like how friendly the staff is honestly and how close the shops are across the street»