Hoteller i Battery Park

«The rooms were dated and shower leaked a lot on the floor. Probably a long standing issue since caulk was almost not existent outside of shower. The floor below probably had water leaking from ceiling. Usually appreciate the free breakfast but the staff member that was attending the area was rude and not attentive to keeping area clean. Usually stay at Holiday Inn Express on short stays but this was cheaper and for only one night. You get what you pay for. Front desk staff was friendly, however ...

«The bathroom door was a sliding door. The door was broken so my son was stuck in the bathroom at 3:30am.»

«The place was dirty! No soap in shower no extra anything! Never again»

«My room was clean.quite and the beds was comfortable will be back in August for sons graduation»

«I loved the place because everything was close by»

«This is top of the line, first-class resort. My jaw dropped and I fell in love. What a great campus, facilities, and rooms.»

«I am writing to file a formal complaint regarding the treatment I received during my recent stay. While enjoying the water park, I received a call from the front desk stating that I was supposed to have checked out that day. I explained that my reservation was for two nights ending on the 28th and that I had my confirmation number. Rather than verifying my reservation, the front desk employee repeatedly insisted that I leave and stated that she would "hate to throw my belongings out of the ...

«Upon arrival the check in proceeds was seamless , however the elevator was inoperable, all the vending machines except the one one in the lobby was working. I asked that I not be disturbed on Thursday ( I was staying from Wednesday-Sunday) only bc I was working they took that as no house keeping services the entire time, but this could be chalked up to miscommunication. The room while being a dated property was not clean, there were what appeared to be make up stains on the pillow cases, the ...

«Check-in/check-out Staff was nice and helpful. Breakfast foods were cold and fruit bowl/other items not replenished. Beds were comfortable. Would be nice if they would have had shampoo and conditioner in shower.»

«Stayed here for 1 night, and it was great! Clean and fresh. The straff was helpful and friendly. Would absolutely stay here again:) »

«I want to say that this was the worst experience that I’ve had at any hotel. Do not go to this hotel. The manager is really rude and aggressive. The rooms are dirty and they smell like cigarettes and really bad. The floors are sticky and dirty. They only give you one towel and one little bar soap, no conditioner, no hygiene products. when we arrived the room was not even ready, and once we complained within an hour of the sticky floors, dirty rooms and smell we weren’t given any type of refund. ...

«clean room and staff was amazing»

«Excellent staff. Especially TK. Thank you!»

«The staff was amazing professional welcoming and sweet. However the property was ran down. We literally had to go buy cleaning products to reclean our room. It was dusty the tub was peeling. It just looked ran down. Neighborhood was very sketchy. A lot of sketchy activities going on. Again staff was nice i would never stay here again.»

«The room was neat and clean. The location was the best thing because it was near everything. The staff were not the friendliest and acted like you were bothering them. There was a young lady who was kind of rude and condescending. I was able to relax but probably won’t go there again because they lack manners and good customer service.»

«Loved the location. Motel was clean and front desk person was very nice and knowledgeable. It was beside a Starbucks, which was an added bonus»

«This trip was a disaster. The hotel room had black mold in the closet and on the bathroom ceiling. We didn't notice until we had had spent several nights there. That was the worse part. The breakfast was terrible. The first morning there weren't enough plates and utensils. There was NO fruit at all and this wasn't late in the morning. No pancake mix, a few pieces of bread, no bagels and there was no restocking of the hot bar. They had fruit the next day, but it was not restocked the day after. ...