Hoteller i Balikpapan

«it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart.»

«Thank you for your great service and hospitality. »

«Old decorations buildings »

«The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with.»

«Great room great staff great location»

«周辺は面白いが、ホテルの入り口がわかりにくかった。»

«Beautifully hotel with a nice breakfast. I have always been a bit provoked by hotels asking ut to save environment by conserving on towels.On this hotel they seemed more serious having replaced all plastic water bottles by glass jug, and multiple water dispensers in the corridor. Easy checkin and check out and no issues with anything. The best hotel visted on this two week roundtrip in Asia and Australia .»

«We had two requirements for the stay: pool and wifi. The pool area was closed off on our first two nights due to weddings. The wifi was intermittent at best, and the scheme they've devised to generate user/password combos is a disaster because anyone can take over the session of any other room in the hotel. We were upgraded to a suite, although there wasn't anything wrong with room itself and it didn't help us with the real problems. The hotel is unfortunately a prime example of not ...

«Staff friendly, hotel showing its age in places. Breakfast has a good choice, but common failure is that the "hot" food is at best lukewarm.»

«Strategic hotel, need improvement for cleaning»

«The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊»

«Wir mussten bei der Ankunft über eine Stunde warten, bis ein Zimmer verfügbar war. Das Zimmer selbst war sauber und ruhig, jedoch etwas reparaturbedürftig. Bei der Ankunft fehlten zunächst Handtücher, die erst nach Nachfrage bereitgestellt wurden. Nach dem zweiten Duschen lief das Wasser im Bad nicht mehr ab, sodass es leicht unter Wasser stand. Am nächsten Tag entwickelte sich dadurch ein unangenehmer Geruch. Das Frühstück war gut und die Betten waren bequem. Insgesamt haben wir nur eine Nacht ...