Barnevennlige ferier – Madeira

Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.

Fint og moderne hotell med store rom. Ypperlig takterasse. Litt mye støy fra gaten om natten.

Rommet var ikke slik det så ut på bilder. "enkeltsenger istedet for en kingsize. Maten var under middels

Maten var god og hyggelig personale. Vi storkoset oss , veldig fine basseng og det var rent og pent overalt

Hyggelig personale, rent og pent hotell. God mat. Sentralt

Service in the reception leaves a lot to be desired. When greeting the receptionist upon arrival, we were basically met with a cold shoulder. No "welcome to the Pestana" or anything like that, just a blank stare. Checkin was fairly smooth apart from that. Again, at the end of the stay, they gave us the bill and that was it. No "did you have a nice stay?" or "have a safe journey, hope to see you again" - just pay and farewell. The "happy hour" bar was a similar experience, the senior staff was almost hostile, the junior much more accomodating and friendly. The staff in the restaurant on the other hand, were exceptionally friendly and hardworking. Same goes for the doormen and the cleaning staff - always greeting you with a friendly smile.

Fint og moderne hotell med store rom. Ypperlig takterasse. Litt mye støy fra gaten om natten.

Hotellet er flott innredet, men noe "nakent". Her har de kjørt minimalisme-stilen fullt ut. Det er tøft, men veldig upersonlig. Men innredning alene utgjør ikke stjerner - og dette er IKKE et 5-stjerners hotell ! Frokosten var helt ok, men brukte fat ble ikke ryddet bort før man forlot bordet for godt. Kvaliteten på buffet'en til middag var godt under middels, en stor skuffelse. Middag levert på roomservice var også av norsk "kafé-kvalitet". Spis andre steder, det er nok av mye bedre restauranter i umiddelbar nærhet. Fint basseng-område, rikelig med solstoler selv i juli. Pluss for at de har eget voksenbasseng. Rommet var nydelig, med flott havutsikt. Alt man trenger, og god plass på rommet og i skapene. Ca. 15 min gange til bykjernen i Funchal, en koselig tur. Vi er altså fornøyd, men hotellet er ikke noe mer enn et 4-stjernes hotell.