Hoteller i Yaurel

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«We did not see any nasty dogs there so that is a good thing»

«We had a wonderful stay at Serena Boutique Hotel in Aguas Buenas and would absolutely recommend it to anyone looking for an authentic Puerto Rican experience. From the moment we arrived, Ricardo made us feel incredibly welcome. He was always around the property, working hard to keep everything running smoothly and making sure guests were comfortable. His wife, Gloria, was also wonderful—she prepared fresh breakfast every morning, and it was always delicious. One of the things we loved most ...

«Everything including chair availability at both both pools was fantastic. We went president’s day week d and it Did not feel crowded, although it was full. I would Like to see a little more variation between the menu in the main restaurant and pool cafe - although I doninderstand Why there Is a lot Of Overlap»

«The iron was not working and not hot water.»

«Todo muy bien »

«Good place to crash»

«La estadía fue buena, pues solo nos hospedamos por 1 noche ya que queríamos usar los (2) jet ski en el área. La habitación estaba limpia al igual su baño, tiene neverita y aire acondicionado. Cuentan con estacionamiento y rampa. Tuvimos que pagar adicional el uso de la rampa para los jet ski y cobran $30 por cada jet ski; no por reserva. El costo fue algo alto ya que la rampa no cuenta con buenas instalaciones. El personal fue amable pero deberían adiestrar más a sus empleadas sobre todo en ...

«The staff clamed that they sent me instructions on how to enter the room and I didn’t see anything in my mail box reflecting that claim I had to sleep in my car that night I had no phone number to call.»

«Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. »

«Poot and parking is not safe.»

«The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. »

«Room was ok if you like cold showers as there was no hot water … I notified hotel as soon as I noticed and they said there was no isssues before I checked in …staying for two nights so I asked for one back to find another hotel and they declined . Said they would send maintenance out … maintenance never came and I kept saying no hot water … I saw cleaning lady and asked her to show me if I’m doing something wrong and she said previous guests have complained and nothings been done about it’s, so ...