Hoteller i Yaurel

«Great staff , awesome location»

«Todo muy bien!!!»

«The staff, the place, the people! Amazing!»

«Clean room. Nice staff...»

«If you’re going looking to take some rest this is not the place. Everything else was fine.»

«Buen sitio y limpio»

«The hospitality love the amazing view the property owners are the nicest people so is the staff they make sure that you are very well taken care of, anything you need or any questions that you may have they will have a answer or they will have a suggestion is a very peaceful place and the homemade breakfast and the coffee is the best, Can't wait to go back I miss it already take time to unwind and relax to everyone at Serena boutique hotel Thank you you guys are the best.»

«Todo muy bien »

«We were very disappointed with our stay. We specifically paid extra for a room with a patio because we were traveling with our toddler and wanted a comfortable space to relax together after she went to bed. Unfortunately, the hotel oversold rooms and moved us into a lower-category room for half of our stay. While they offered a small credit, it did not make up for the inconvenience or the impact it had on our trip. We were also told the hotel offered childcare services for an additional fee, ...

«Very nice»

«Bad customer service (horrible, it’s through a phone line and no one is near the hotel). . TV controller didn’t worked. Very difficult to understand how to get to the lobby. Place is not secured, any guest can lock the lobby from the inside and you will remain outside until someone comes out. I clearly hear the room outside. The fridges are shared with the whole hotel. »

«Poot and parking is not safe.»

«The best part of this hotel was the bathroom it was very clean. Everything else is left to be desired. »

«Property needs maintenance. There is a laundry mat across the street which was an absolute life savor. We decided to wash the sheets and quilt, looked like it was used and not changed from last guest. There is a lobby that is general use for the occupants but not inside the room as listed. It’s a one stop deal and it did its purpose overall. Bring your own everything as the toiletries are very limited. Last but not least it’s right next to a funeral home. Enjoy!»

«Limpieza está muy por debajo de lo esperado, sábanas sucias, piso sucio»